I hired this company for my wedding on 12/14/2019. A friend of mine recommended this company and I really wish I did my own research before reaching out to them. This was just a complete disappointment from start to finish.
To start, one of the first frustrations I had with this service was the fact that there was zero communication from the company. I did not find out till walking out for introductions that the owner Vinny, who stated he would be the DJ for my wedding, was not actually present and had got someone else, DJ Dan to show up for him. I did not meet or talk to this person ahead of time, and I had no idea if they had any of our requested songs or playlists. I found out weeks after the wedding, through my family's own asking, that Vinny had a family situation and it was a last minute decision. However, I do not think it was appropriate for him or any other person from the company to not let anyone know that he would not be coming. The situation was handled poorly and was very stressful for a bride in the middle of her wedding.
Nonetheless, my biggest frustration was that a large portion of the music that was played during the reception was not music we selected in their website's my "Must Play" or "Suggested" songs. A big choice for a bride and groom with DJs is determining how much involvement you want to have in the music. We were told that songs would be played from what we selected (which was hundreds of songs), and our 20 must play songs would all be played. From the start I realized this was not going to happen. From my recollection (which I will note was very keen on listening to each song as I was waiting for the songs I thought were going to be played) only 5 of the 20 "Must Play" songs were actually played, three of which I had provided separate instructions for, such as group dances.
If the "Must Play" songs were not actually going to be played, I would have liked notice of this so that I could have adjusted my list accordingly. When I spoke with Vinny weeks after the wedding, he stated that about 70-85% of the music we requested was played after analyzing the system. I asked for a list of songs played, as he said they record that, but I was never contacted by Vinny again after a few follow up emails to schedule a call.
There were also moments when the dance floor was empty, which is never a good sign during a reception. Additionally, there were also no slow songs, other than the dances that were pre-set for the bride/groom, father/daughter, and mother/son.
Further, I even asked the DJ Dan at one point to please play songs I requested and to stop with the older songs he was choosing, as no one was dancing. He did state someone requested that type of music, however, once I spoke to him I assumed we were on the same page. We were not. One of the main reasons we chose to hire a DJ versus a live band was to play the pop genre and music that we as a family like. It is very frustrating that this was not the case and it is hard to imagine that this happened for any other reason than a lack of preparedness. I spent hours curating songs that I love and my family love, in order to have music that fit my husband and I for the wedding.
Finally, we also used this company for the photo booth at our wedding. I was contacted by the man running the photo booth the night before the wedding, which was very frustrating as I was about to go to my rehearsal dinner. On the phone this man made it seem as though he did not work for the company, but was hired to run the photo booth as a contractor. This was not what I was told and was frustrating to deal with last minute. Although, the photo booth was the best part of this overall dismal service.
After the wedding I shared all of these concerns with Vinny. However, I never head back with any follow up with the music that was played and the handling of the service. I would not recommend, as there are similarly priced services with infinitely better communications skills. read more