Extremely friendly and upbeat customer service, greeted & helped right away. Very clean and good…read moreatmosphere.

TOP NOTCH SERVICE HERE!!! I've been shopping at this store…read moresince I moved from Southern California, to here in Blue Springs last June. I don't have ONE a bad thing to say about this shop. The employees are always so friendly, and incredibly helpful with any questions I may have. I went in there this evening, with some problems with 2 of my mods (not their fault) and was helped immediately, and in a very friendly manner. I highly highly highly recommend Vape Escape to everyone. Beginners to connoisseurs

I'm sorry for not posting this sooner. I came in the store a few days ago, and CJ was at the…read morecounter. I was having trouble with both my mods, and he was able to fix them for me lickety-split! Thank youuu!!!! I highly recommend this vape shop

I quit smoking cigs about 3 weeks ago now. Since then I've found myself stopping by Cigawatt after…read morework (conveniently on my commute home) more than a handful of times when I didn't really even need anything. The staff is super friendly and accommodating. Every single one of them is always there with any information I need or help finding a product. Juice selection is solid with a number of tasty house blends (Pear and Swedish fish are good) and higher end brands available. For mods, they have everything ranging from standard eGO batteries up to box mods and mechanical mods. They are also a licensed Aspire retailer (all Apsire products have legit serial numbers. Beware of knockoffs!). Aside from the retail space there's also a good size lounge area and a bar area where you can sample juices before you buy. Cigawatt is my go to vape store in the KC metro, so glad to have found them!

Super dope staff. Shout out Kyle for being a great manager and all around dope individual. They…read moreoffer 20% off first time customers and everyday discounts to our veterans.

People are great. Website is HORRIBLE! One of the worst on line ordering experiences I've ever had.read more

Convenient, friendly, customer focused, product knowledge, good inventory, decent, colorful and…read morefun! Overall great little shop in the mall!!!

wonderful finally to see pot leaf in the independent center. It's I would never thought I'd see the…read moreday but it happened today. Look them up

The young girl there is rude and mean don't let het fool you on your first visit needs another job…read morein life not customer service

Great customer service! They know my name and my order whenever I go in. The first time I went I…read morepurchased the money back guarantee package figuring that when it failed to get me off regular cigarettes (which I was sure it would) I would just bring the whole thing back. I wasn't fully committed. I wasn't expecting to be successful. It's almost two years since then and I never had another cigarette again. I feel better. I smell better Vapor up/green smoke is the only way to go if you're looking for an e cigarette.

I got scammed, bought a 15 count of a product only got 10, they said I could come up and get the…read morerest even though that company is legit and doesn't do stuff like that, they gave me 2 tablets mind you this shit is 90$ so I only have 12/15 of my product I bought and also their vape from Stack'd sucks and I know they won't take it back so I just lost about 70$ from them and it's the holidays so they screwed me bad

Customer Service is absolutely horrendous! First time stopping by there, I read great reviews, but…read moresadly I feel people were paid to do so. I was looking for a new vape to try, as the reviews said "best prices" & they have many varieties to choose from.. as I was taking my time to view the prices of each & decide on the best product of choice with flavor & number of puffs in comparison, the clerk approaches me babbling with a rude tone about "Give me 2 or 3 options of what you're looking at and I will choose one for you, I want your money and your business but my boss is watching on camera and the law says we can't have you stand here and look, even QT & Vape Haven would tell you the same so hurry & choose one" I was disgusted, that's not how you run a shop, let alone treat your customers. While he also said "the law" to me, I decided to question him about his "CBD" products & to my surprise he stated that he didn't know if his products on the shelf contained marijuana either, "You have to read it, I don't know". He also said you don't need a license to purchase them, some say CBD, but when you read some of them it says THC.. nothing else. The product itself looked like the fake marijuana (K2) that caused Seizures & Overdoses years back, & shall we remind ourselves he said "You don't need a license to purchase". Being a licensed green customer that should not be allowed & it's not safe for our children! I do not suggest a terribly owned and poorly running smoke shop like this one, they should be shut down.