Took a lifetime warranty hub assembly off my SUV, that I told them beforehand had a warranty, and…read morereplaced it before I consented with a cheap one that failed after a couple of months. I didn't get my lifetime part back. I wound up replacing their part myself with another expensive lifetime part I shouldn't have had to purchase.

My check tires light came on during my road trip from California to New York. I asked them to take…read morea look, and that we may as well change the oil while we were at it. They told me the tires were fine; it was just the cold. They adjusted them to the proper air pressure, which probably helped prevent an accident (or worse) later on when i hit black ice at a stop sign in Oklahoma. Driving away I was a little worried my check tires light was on, but it turned off on its own a couple miles later. Robert gave me a page on their services and told me they do a lot more than just tires and oil changes, and that should i ever again find myself in Independence, to please drop by. I would encourage everyone to wear a mask. If 8 hours is too long at first, try 2 hours, then 3, then 4 hours, and so forth. Try different masks to find one that fits snug (tight fit), is thick enough to be effective, yet thin enough to still breath through, and doesn't require frequent adjustments. Once you find the correct mask, before you know it you can't even tell it's on, like getting used to a new pair of glasses.

Best place to get your car fixed in the area. Lowest prices you'll find on tires. Sometimes busy,…read morebut worth the wait for a great price and honesty that you'll get taking your car there.

Amazing Prices!! And quality work! was in and out for an oil change. Definitely the best in town,…read moreand the best around.

I've never had a major repair here just brakes and other maintenance, but they've always gotten my…read morecar back to me within the day and prices are extremely fair! Love them.

excellent customer service and communication storming the process!! Highly recommend!!read more

Sometime back took a 91 Toyota with a 5-speed transmission to have it rebuilt…read more You would expect such an expensive job not to have corners cut. Upon first receiving the vehicle back none of the synchronizers were replaced and you couldn't even get it into second gear using the clutch without it grinding. After taking it back add an additional cost even though it was this guy's fault synchronizer still wasn't replaced magically second gear worked and now 5th gear didn't. Have since heard multiple complaints from people in the area of how poor the work is here. Save yourself the trouble and take it somewhere further.

Drove in from Tulsa after talking with Ryan on the phone. When we got there the next day,…read moreeverything was as he said on the phone and the car was bought on the spot! Thank you Ryan and everybody else at Roman's!

Brandi and Brian were great. Did exactly what they said , no frills, no hassle. All business…read more Great people to work with.

Scheduled an appointment online for 9:30 am and arrived at 9:20 am. At 10:10 am noticed my vehicle…read morehad not been moved. Asked the service manager if I needed to reschedule due to the fact I needed to be at an appointment at 11:00 am with a half hour drive involved. Zack assured me that I would be on the road at 10:30 am. At 10:40 am my vehicle was done and in reviewing the bill noticed some unknown charges. Discussed what was requested and charges were removed. Don't appreciate being told something that they couldn't make happen. Truly disappointed in the lack of customer service.

Back once again at the Car Shop. Rear main seal began to leak in my Suburban. You have to pull the…read moretransmission to replace it. They didn't try to sell me a transmission reseal or new wiper blades. They simply repaired the problem as that is the reason I took it there. Thanks you all.

Dale and his crew are the best!!! Always a great job, on time, and on budget. My trucks always get…read morewhat they need to keep them safe, and on the road. ***** Five Star Rating !!! *****