Right as I walked into the shop, I was kindly greeted and quickly assisted with my needs. I was so…read moreimpressed by the customer service, I not only asked for the tires I needed but for another service I had planned to look for elsewhere. They were kind enough to refer me to a local mechanic they trusted, since they didn't perform such duties. To my surprise the lovely lady behind the counter wrote detailed instructions on how to get there and made a phone call to the mechanic to let him know I was coming. I couldn't be more impressed by their efforts.

This shop and it's employees are the pinnacle of great customer service. Brandon the manager was…read morehonest, helpful polite. Remaining staff were the same. Was able to get my car back on the road in a reasonable time so I could continue my road trip. Very grateful for the service and treatment I received.

This guy is a complete scam. He told my my transmission was good only to drive it home and find out…read morethat there was water in it, basically ruining the transmission. I told him about it and he submitted it to his insurance only to find out that he didn't have insurance on this particular shop. Now he's been avoiding me and refutes my issues. I wouldn't take a matchbox car to this guy.

Very fast and friendly, my car ended up not having any issues but I will definitely use them again…read moreif I have any issues

Did a great job putting my Jeep back on the road after the radiator self destructed and cooling…read morewater ended up in the oil...

Best place to get your car fixed in the area. Lowest prices you'll find on tires. Sometimes busy,…read morebut worth the wait for a great price and honesty that you'll get taking your car there.

Amazing Prices!! And quality work! was in and out for an oil change. Definitely the best in town,…read moreand the best around.

Crooks! They bought parts to repair my cars and then returned the parts next week for a refund,…read morebut charged me for the parts and put me dangerously back on the road with my old parts! I know this for a fact. This was in 2017 and 18, and hopefully they have been caught by now, but please be aware and check them closely! I wasted several thousand dollars before I met the man who was refunding their parts all the time.

I took my van in to have the fuel filter changed, once the fuel filter was changed the issues with…read moremy van got worse. It had some electrical work that needed done, so I returned to have this done as well. Once the electrical was completed I was called and told that the ecm was fried and had to be replaced. Was quoted $595+ tax for the ecm plus $313 for the electrical. This total ended up turning into $1081 and another trip to the shop still having exposed wiring. My vehicle was at the shop for 2 weeks, got it picked up and made it 6 miles outside of town and had to call a tow truck to haul it to a different mechanic elsewhere because while working in my vehicle this last time they placed evidence tape on my ecm and all the wiring and knocked my collect overflow resivoir loose.

What can I say about Matt Vail? He is honest, knowledgeable, and goes the extra mile. Vails aren't…read morethe cheapest, they are reasonable, and they are the best! I hit some construction material on a highway and blew out two tires. I bought tires while on the roadside then my car was shaking and rattling. He worked hard to diagnose the problem and get the parts I needed.

From the owner: Truck & auto service & repair Diesel service, brakes, air…read moreconditioning, tune-up, electrical, driveability, computer updates & programming, towing, wrecker service, Auto sales, Napa auto care, jasper engines & transmissions

If i could put negative stars to better describe this establishment I would. I wouldn't recommend…read morebuying a car from this shitty dealer. My lady bought a 2017 ford explorer from this dealer and the dealer just "forgot" to mention that the vehicle was previously in 2 accidents and stolen!! If we knew all this we wouldn't have bought it. so as we are trying to get a new vehicle and sell it, no dealerships will take it and we are taking a huge loss. We called the Mike Carpino and asked if they could do anything to make it right and they didn't care or try, take your hard earned money somewhere else where customers are cared for and put into vehicles that have no previous problems/ and or told about them before the purchase. Very smooth Mike Carpino you gained a hater and lost my business and anyone who i can convince not to go here!!

The service department at Mike Carpino Ford is exceptional. Josh and Toby took care of us. They…read moreare knowledgeable, provided great customer service, kept us informed on the status of our vehicle through the entire appointment and had us on our way in record time. Great job guys.... Thank you so much!!