Karen's super friendly she went above and beyond to work with my schedule to get my dog Zoey inread more

Very thankful to say that Karen is still grooming her fuzzy friends. Cody had his grooming…read moreappointment within days of my original post. He goes in looking like a fuzzy sheep and comes home his handsome self. Always thankful to Karen for taking such wonderful care of him. Highly recommend Karen for grooming for all your fur babies!!!

My cat shadan has been here plenty of times and I wouldn't take him elsewhere unless I moved…read more They are all so friendly and clearly love fur babies shadan loves them too When I do bring him it's typically almost a 5-6 hour wait before picking him back up. Either way, it allows him to get out the house and see new people and animals

Took my matted kitty to have her shaved they did a great job and didn't cut her skin.read more

I was looking for a nearby kennel to board my German Shepherd while traveling recently and found…read moreShores through a Google search. I noticed they had some negative reviews on Yelp and that made me nervous but they were quite old and they seemed to have better reviews on Google and Facebook so I went ahead with boarding her there and everything went just fine. The employees all seemed to care a lot about the dogs and knew a lot of breed specific information, and gave her her dietary supplements and played with her. I appreciated the photos they posted to Facebook that showed her having a good time, and that the owner called me and told me how my dog was doing when I asked. The yard is double fenced to make it hard for dogs to jump the fence, and they have a double gate setup for pick up and drop off, and they give you the option of individual or group play sessions. They bathed her and trimmed her nails before I picked her up and she came home smelling good, happy, and healthy. I would definitely board her at Shores again.

My dog loves coming here! Donna and her staff takes wonderful care of my dog, and she always comes…read morehome smelling so nice! They even take pictures of the dogs daily so you're able to see how they are doing and how much fun they are having. I highly recommend this place!

I moved to Auburn Hills a few months ago for work. I have to travel for short periods here and…read morethere so I have to say I was lucky to stumble onto sher meer kennels. The other woman who reviewed this place, I'm sorry, but she must just fall into that 2% of people who are just never satisfied. Yes they are only open certain hours, but the voicemail has her cell phone number. And if you couldn't live without your greyhounds for a night i think you need a mental evaluation. My dog is REALLY shy and super attached to me. She doesn't like change very much. I was apprehensive bringing her to sher meer being a lesser known, older type of place. I honestly didn't think she'd like it, but i had to travel so there weren't a ton of options. I went there beforehand to check the place out. It's old, the old lady smokes butts inside, but i mean, who cares? Your dog isn't hanging out with her in the office anyways. Plus, she's a total sweetheart. She'll talk your ear off. She knows all the vets and breeders and shelters in the area and can recommend any of those services you might need. Her help is fantastic. I've only seen two ladies, one looks about 29, the other is probably around 40 (I think her name is carol). They're both FANTASTIC with my dog. I have a 130 pound mastiff. She doesn't do anything she doesn't want to do. She will just lay there in a heap and you have to drag her around. But she LOVES these ladies and this kennel. The first time we went she was pretty reluctant, but we've been back a few tines since then and she loves it, hops right in the car, walks right inside. This says something to me about how much she enjoys herself when she's there. Their rates are reasonable ($30/day for my dog). The staff is friendly. The woman who owns the place is a super nice, sweet old lady who is probably an awesome grandma to some lucky kids. If you want to pay another $10-20/day you can bring your animal to camp bow wow in clarkston and have a live video feed to see your dog. And thats great. But honestly, sher-meet takes great care of my dog who is shy and fussy, and believe me its no small task. Highly recommended and I will bring my dog there every time I travel. I can't say enough as to how thankful I am and how great they are.

I had never boarded my dogs (both Italian Greyhounds) until this past 4th of Jul. I did a thorough…read moreinterview with several local pet boarding houses. Finally, I interviewed the worse for the wear, haggard nicotine bag of a woman that owns the place a few weeks prior to making the decision to board my dogs at her kennel, Sher-Meer. Her staff, Robin (who was the caregiver of my dogs) assured me that she had worked with shy dogs in the past and I could rest assure knowing my pets were in her care. The db owner and I talked for nearly an hour while she lit up a cigarette in my presence with little regard to whether I cared about the cigarette smoke drifting into my face. This should have been clue #1. I asked for a brochure for the business, she didn't have one: clue #2. She told me the cost for boarding was $20 a day per dog. She told me it would be wise to bring my own food and water as to retain a healthy digestive system for my dogs during their stay. No discount for multiple dogs (or lack of use of their food/water) despite the fact that they roomed together. I dropped my dogs off on Sat morning, Jul 2. Robin was again fantastic and took my dogs (especially the shy one) with ease. The owner never moved from her chair behind the counter where she smoked like a chimney. I brought my dogs immunization records which were never verified before my departure because she said it would take a while to go through the records to get them into the computer: clue #3. What if my records weren't up to date? Off we went, no contract signed, no drop-off verification, nothing. We intended on returning home Tues but I told the owner there was a possibility of us not arriving until Wed to pick up our dogs. I had informed her that if we could pick them up on Tues, that it would be later in the day. Tues came around and I called her to see what time I actually had to pick them up by as I wasn't sure she ever told me. She told me 6:00 pm. No kidding, our road trip home landed us in the area at 6:10 pm, so the dogs had to stay another night. On Wed, I arrived to pick up my dogs. Nobody was there - there was a note on the door that said, out to lunch. Please call. I was livid. The owner finally showed up in her car, and shuffled to the door. She then informed me that nobody could get my dogs because her staff was out to lunch and she could NOT go back in the kennel to get my dogs. Mind you, the lady is elderly, weathered and doesn't appear to be in the greatest health, I get it. But what did she mean - that she couldn't go get my dogs (they are 10 and 14 lbs)? She's the freakin' owner! I am guessing her health prevents her from doing anything but sitting in her chair with a cancer stick in her mouth. She told me the charge for services, which was well in excess of the $200 bill I was expecting to get. Here are the following items she failed to mention during our hour consultation prior to my booking the dogs at her facility: 1. They do not accept credit cards (I had to run back out with kids and all to get money out of the bank). 2. There is a surcharge for the holiday stay 3. She said, I could have picked the dogs up on Tuesday until 7:00 pm - but on the phone Tuesday when I inquired, she told me 6:00 pm. I could have had my pups back home and paid for one less day in that stinkin' hole. How does she get away with it you might ask... her response, "it's on the door." In fact, there were little sticky notes all over the door. However, I don't spend my time outside the business reading the contents on the door! I was angry and I told her she mislead me. She said, she was a small family business and wanted to know what I wanted her to do. I told her she should have confirmed during our consult that I saw the notes on the door. She said, she couldn't remember everything, that's why she posted it on the door. I told her that I would like for her to charge me the stated $20 per day and to eat the surcharge at the very least. She refused. I told her she should have a brochure to eliminate having to remember anything besides passing out the brochure to all customers. Customers deserve to have a contract, or a detailed description of the charges they are going to acquire as a result of the services provided. They shouldn't be forced to read the sticky notes on the door. I told her I was surprised she hadn't learned simple business etiquette after all of her supposed years in the business. I told her I wouldn't be returning and I would make sure all were aware of her schemes. She lost a new customer with two dogs. What a fool - because she wouldn't wave a surcharge that she didn't tell me about... because she wouldn't waive the extra night stay which was at the fault of her own because she can't decide what time her business opens/closes. After I got my dogs, I thanked their caregiver and got my ducks in a row to leave when she screamed at me to get out and to never come back.

Great, loving staff. Knowledgeable and attentive to clients. Always puts a seasonal bandana on him…read moreat the end of his groom and sends us a photo.

I've been taking my doggo here for the past 2 years. My dog is a rescue and they do such a…read morewonderful job with him, super patient. Great prices! Friendly staff! Timely service! Kathy does a fantastic job

Just took our 2 dogs there today fot the first time. We are…read morevery pleased with the job Joanne did on them and we will definitely be going back. Our dogs usually shake all the way home from the groomers..today they were happy and relaxed.

The first couple times I took my dog here, I was pleased. She did a very neat job of grooming him,…read morefollowed the picture I left as a reference very well, and the environment seemed to not be too chaotic. (You know how at some groomers, there's lots of dogs barking and spazzing out.) Then, I got a little bit of attitude. Like when I told her to leave the fur around his paws and "ankles" long, and she said, "Oh, so he can track in more mud for you?" Then there was the last time I took him in. He had some matts, which I called her attention to. In light of that, I asked that she shave him down, but leave the fur around his face and paws long. She said "We'll see. He'll probably have too many matts for that." I knew he didn't have matts in the areas I wanted left long, but I ran my fingers through those areas and said there were no matts, so please leave those portions long. I even brought in a picture of him (again) with the exact haircut I wanted and left it with her for a reference. I came back to get him, almost 5 hours later (Everyone else whose ever groomed him only takes about 2-2.5 hours is all. Heck, every other time I took him there, it only took 2.5 hours). Of course, as I feared, he was COMPLETELY shaved down. I asked why, and she said, with attitude, that he just had too many matts. As I stated, I checked, and am 100% certain he did not. So, I don't know if this was just laziness on her part, or if she was trying to dole out some sort of little "punishment" to me for allowing my dog to get matted up. Doesn't really matter. Either way, I doubt I'll be back.

It was really hard to get in somewhere after all the COVID-19 closures, but they gave us the…read moresoonest appointment we could find. Our dog, a Pomeranian, was a mess after going so long without professional grooming, but he came home looking so beautiful again! They were using specific protocols to ensure safety during this pandemic, and I felt that my dog was safe. He was happy when I picked him up, and didn't seem stressed at all. I will definitely go back.

Alyssa and her staff in fantastic, and I trust using pampered pups over the competition. They do a…read moreawesome job on my mini poodle Lee and get him out quick while making him look adorable! I would not go anywhere else!

Saw a lot of "old" reviews posted years ago, so I wanted to add my comments…read more We have large dogs that we wanted to find at least 2 groomers in case of scheduling problems. We should be able to get them clean and shiny. Wendy's was one of our picks. Miss Wendy and the crew do a great job. Our Goldens always look great after their sessions. I would recommend Wendy's Wild Stylz.

I took my dog Stella here a good amount of times and every time I get her back shes a little more…read moreaggressive which mean they don't handle her right and I just found they cut her ear while grooming her and didn't even mention it to us. that's crazy