I've been coming to see Dr. Edwin Yau for the past 4 years. This is a very busy place, so be…read moreprepared to spend more time than you expect in the waiting room, even with an appointment. Dr. Yau has a kind, compassionate, and gentle manner and I am always pleasantly surprised when he takes a genuine interest in my life, what I've been up to, etc. answers all my questions, and doesn't rush with anything. (Which explains why nobody gets their appointment on time. :) ) I also appreciate the other staff. One time I had painful 2nd degree burns from an accident; couldn't really go anywhere, and one of the nurse practitioners "held my hand" through text messages, advising me on wound care at home. The same thing happened another time when I had an infected spider bite. My only minor complaint is how busy they are and sometimes phone calls are not returned, or questions take an extra phone call to be addressed.

This office needs serious improvement in how it handles disability paperwork and patient…read morecommunication. My mother (an inpatient RN) was evaluated here for joint issues and was placed on two months of medical leave by her provider. However, when we requested completion of the SDI (DE 2501 Part B) form, the office refused and told us she needed to attend physical therapy first. We followed that instruction, only to have the physical therapy office clarify that they do not complete SDI certification--this must be done by the treating medical provider. When we returned, the front desk then insisted she would not qualify for disability, which is not their role to determine. Eligibility is decided by the California Employment Development Department, not administrative staff. This resulted in unnecessary delays, multiple visits, and completely avoidable confusion during a time-sensitive situation. More concerning is the lack of consistency--placing a patient on medical leave while simultaneously refusing to complete the required documentation does not make sense. Patients should not be sent back and forth or given incorrect information. If the office chooses not to complete disability forms, that policy should be clearly communicated upfront rather than shifting responsibility and providing misleading guidance. Just to be fair, the first NP encounter my mom had was pleasant and professional. But the administrative handling was disorganized and unprofessional. This process needs to be addressed.

My concern is the lack of communication this medical group team have when it comes to patient care…read more They not only not notify patients but also are unsure of what is pending. This is a primary care office, which means that patient rely on their provider to advocate for them. When they don't know the disease process, or the diagnosis, or who the last provider who seen the patient was isn't that kind of concerning. When asked for the last provider name, the doctor here said that she will have to transfer us to the front desk as of chart review isn't a thing. When asked if Dr. Shinobu Luisa Kaneko is practicing, the MD said that she is only doing telemeds now. So really the practice is no longer with that primary as a primary. Why is it a bit misleading on who the provider is? Had a follow up appt, but the follow up seems like they did not do a chart review prior to the last visit and not brushed up on the patient's profile as well. Reviews are in hopes that they improve. Will do a evaluation in 2025.

To update, Dr. Barua no longer practices here apparently. The entire office is still branded as Dr…read moreKaneko, there are even "Kaneko Health" ads all over the office, which weren't there before, yet Dr Kaneko doesn't even practice here. When I asked the staff again they said she is only doing telemedicine but then I asked who is performing the PRP Microneedling that is advertised all over the office and apparently Dr Kaneko does it. So it appears Kaneko is only seeing patients who are paying CASH to see her. There is a new male doctor who is here who was a little off to me, I didn't exactly trust a lot of what he was telling me. And he gave me completely different advice than Dr Kaneko did in the past, so obviously there is a misalignment with the mission of this office. Are we more about a holistic approach or tossing me over to specialists for medication? I can't really trust this office anymore. I get what the doctor is doing in terms of building a more "private" practice catered to women's menopausal health, but do not string along the patients who want to see you. terrible business practice.

Dr. Tseng is my family doctor and we could not have found anyone better for this role! When we…read morefirst went into his practice, Donna greeted us with warm welcome and the whole place was super clean and refurbished. Doctor Tseng is always patient with my health questions. One night when my dad felt extreme sick, I called Doctor at 2am and without any hesitation at all he offered his help and visited my house (we live very close by). This level of dedication and care meant more than the world to us in that moment. Doctor Tseng is the hardest working doctor I know and there is no one I trust more with my family's health.

Incredible experience while being there, not only just a super clean and comfortable place, people…read moreare so nice and helpful especially a very sweet lady called Donna, thanks a lot.

Many years ago, I had a traumatic experience with this doctor. After taking the antibiotics he…read moreprescribed, I broke out in a horrific rash all over my body. It was so bad I was crying from fear. Instead of helping me, the doctor was incredibly hostile and shouted that it wasn't his problem. He refused to provide any medical advice or treatment. I had to go to another doctor to save myself. I will never forget how I was treated--with zero ethics and no compassion. As a Thai person, I expected better. This doctor needs to be ...for how he abandons his patients in their most vulnerable moments. The emotional trauma he caused stays with me to this day."

I have been a patient of Dr. Bhava for more than 10 years. He is a great physician. He spends…read moretime listening to your concerns and provides appropriate care. The staff is very kind and helpful.

Dr. Lee is profession, great bedside manner, experienced, and friendly. Our family has been going…read moreto Dr. Lee for decades. We highly recommend him. It's worth the wait for the appoint or walk-in visit.

Dr. Lee and the staff are very friendly. Him and his staff do their best to see patients. I also…read morethink that the doctor is honest/straightforward and maybe not a lot of people are used to it but the straightforwardness leads to better routine, results and outcomes. He's also funny! It can be busy due to the many people who want to see him and the nurse practitioner. I have four stars because the wait is a lot BUT it is worth it. I also noticed that they do take walk ins. Appointments are done by the phone or after a visit. He's booked cause he's a great doctor and the staff are too, I usually tell them it's okay regarding the wait but when I get checked in and weighed in, they're super friendly. It is a bit hard to have long conversations with them because of the many people that go but I don't fault them for that. Worth going to Dr. Lee and Nurse Practitioner Jessica but there will be a wait. I also understand that there are people who have severe cases of what they have and that's probably why they get seen (measured severity/urgencies) but all of them care, a lot. Thank you Dr. Lee and staff!

Type of care: yearly heart condition check-up and in-office examinations prior to the visit…read more Quality of care: Not satisfied. Office experience: The staff are lovely. The assistant who scanned my heart previously was very nice and remembered my condition even after more than a year. (Also, their appointments are very sparse throughout the year.) This cardiologist seemed more interested in how I was dressed than in my heart. This, among other things, made me feel very uncomfortable. I remember her making sure that I understood her comment about my clothes, saying it twice. I felt more comfortable around her assistant, who is a male, than her. I am on Medi-Cal, but she kept recommending that I change my insurance to cover some additional and very rare examinations. As if I can do that overnight. She doesn't talk to you; she just nods and says very few words. There's no opportunity to express concerns. I have been in contact with cardiologists all my life, both for myself and for other people. Everyone has their own character, and I accept that as long as it doesn't become unacceptable conduct. I did not go to my last visit, to collect all my exams because of this. And I am procrastinating exactly because of this cardiologist.

Dr. Young is competent, knowledgeable, and kind. I have been seeing her for over 10 years and never…read morehad any issues with her office visits until recently. Unfortunately I could not give the full 5 stars due to her office staff. There is one who lacks professionalism - she complains about patients to her colleagues in the presence of the patient (thinking the patient does not understand mandarin). I found it extremely off-putting and was shocked to see this type of behavior in this setting. While performing the ECG, she continued to explain and defend her misbehavior. As for Dr. Young, she is highly recommended for any cardiac conditions you may have.

dr ho and the p.a's are great, really great! I dont hold…read moresome of the wait times because I know he's listening to another patient who need them as much as I do. dr. ho and p.a.'s step trackers must show an outrageous number! he and staff take their time with each patient), no rushing and stay until they've covered everything and for that im so grateful. its a rare thing these days

Terrible customer service, I do not recommend this place, the reception answers with attitude, if…read morethey are so to schedule an appointment by phone, how will the attention be in person? Far from helping patients and their office to bring new patients, it makes patients not decide to go with them

Dr. Wong has always been our family primary MD for the last 20+ years. He is very knowledgeable,…read morededicated to his profession, hardworking and compassionate. He is always on top of ordering diagnostics for your condition,medications and explains your plan of care.He would work till late hours just to accommodate your needs. He is a listener,with good sense of humor every now and then, but most of all, he treats you as a family. I have recommended him to several co workers and everyone loved him. We are blessed and grateful to have him for all this time...Thank you Dr. Wong!!!

I finally had an experience bad enough that gives me the urge to leave a review since the existence…read moreof Yelp. I called this office in November to make an appointment as a new patient because they are the primary care doctor assigned to me on my medical plan. The earliest available appointment was a month out! And finally, after having patiently waited for a month, I checked in to my appointment and was told by front desk that they didn't take my insurance anymore! If anyone bothered to verify my info when I initially called, I would've easily called the insurance company and change the doctor and likely to get an earlier date. For a medical professional whose primary duty is to care and treat the ill, this level of careless and disregard to a patient's needs is angering to say the least! I'm glad I don't have a serious illness because otherwise I would been dead!

Grant medical clinic is always friendly, caring people and the place is always clean, ready to…read morehelp! I would recommend this place to everyone

Been coming here for years off and on the service is very nice and the staff are knowledgeable and…read morehelpful, I've been taking the Micc injection to Improved fat metabolism Enhanced my energy levels , Benefits of taking Vitamin B 12 Vitamin B12 Support for healthy nerve function and Potential mood and cognitive benefits yes at 49 it's time to take action for nursing home prevention I've combined a balanced diet and regular exercise regimen over these past 90 days and I'm seeing a significant improvement in your journey.

The parking lot is a bit cramped even though it looks big. Easy to get in and out for an…read moreappointment. My grandma goes here for her doctor appointments whenever I've taken her since she can't drive herself, the staff is nice and the appointments are fast, efficient.

Very clean and the ladies are very professional and nice. My doctor is very strict with my issue…read moreand very helpful.