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    Gonzalez Bertha DO

    2.0 (19 reviews)

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    2 years ago

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    4 years ago

    Places sucks. Period. The front desk is terrible. There really isn't much else to say except for find a different doctor

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    9 years ago

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    Edwin Yau, MD -  iCare MD Group

    Edwin Yau, MD - iCare MD Group

    4.2(61 reviews)
    3.1 mi

    I've been coming to see Dr. Edwin Yau for the past 4 years. This is a very busy place, so be…read moreprepared to spend more time than you expect in the waiting room, even with an appointment. Dr. Yau has a kind, compassionate, and gentle manner and I am always pleasantly surprised when he takes a genuine interest in my life, what I've been up to, etc. answers all my questions, and doesn't rush with anything. (Which explains why nobody gets their appointment on time. :) ) I also appreciate the other staff. One time I had painful 2nd degree burns from an accident; couldn't really go anywhere, and one of the nurse practitioners "held my hand" through text messages, advising me on wound care at home. The same thing happened another time when I had an infected spider bite. My only minor complaint is how busy they are and sometimes phone calls are not returned, or questions take an extra phone call to be addressed.

    This office needs serious improvement in how it handles disability paperwork and patient…read morecommunication. My mother (an inpatient RN) was evaluated here for joint issues and was placed on two months of medical leave by her provider. However, when we requested completion of the SDI (DE 2501 Part B) form, the office refused and told us she needed to attend physical therapy first. We followed that instruction, only to have the physical therapy office clarify that they do not complete SDI certification--this must be done by the treating medical provider. When we returned, the front desk then insisted she would not qualify for disability, which is not their role to determine. Eligibility is decided by the California Employment Development Department, not administrative staff. This resulted in unnecessary delays, multiple visits, and completely avoidable confusion during a time-sensitive situation. More concerning is the lack of consistency--placing a patient on medical leave while simultaneously refusing to complete the required documentation does not make sense. Patients should not be sent back and forth or given incorrect information. If the office chooses not to complete disability forms, that policy should be clearly communicated upfront rather than shifting responsibility and providing misleading guidance. Just to be fair, the first NP encounter my mom had was pleasant and professional. But the administrative handling was disorganized and unprofessional. This process needs to be addressed.

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    Edwin Yau, MD -  iCare MD Group
    Edwin Yau, MD -  iCare MD Group
    Edwin Yau, MD -  iCare MD Group

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    Shinobu Luisa Kaneko, MD - Dr. Shinobu Kaneko M.D. Thank you for choosing us as your Family Doctor!

    Shinobu Luisa Kaneko, MD

    2.6(16 reviews)
    2.0 mi

    I love Dr. Kaneko. Even though she's all the way in Montebello, it's still very much worth the…read moredrive. I've done several Genova diagnostics tests through her office. The Nutri Eval and GI tests were especially eye opening and gave me a comprehensive look at my health that I would have never been able to get from the basic, standard blood tests (cholesterol, iron levels, etc) in a regular doctor's office. These tests have helped me change the way I eat and have helped me transform my health. The wait can sometimes be a bit long, but she really does take her time with you. She's down to earth and takes a balanced approach to medicine.

    I don't even know where to begin. This use to be a great office until Dr Kaneko stop appearing…read more There haven't been real doctor at this location for quite some time. She has been using PA for her job. The problem is here PA she hired is POS, James Miyasaki. How the hell is this guy allow to see patient is beyond my mind. Just like all the previous post on this office in the last six month. He is the worst. He wouldn't answer or listen to anything I was asking. He told me I am only allow to ask questions on my once a year physical. What kind of bullshit is that! He kept brushing off my question and wouldn't look at me. I have notice that this office is only after the co-pay at this point. They refuse to see you and only does telephone calls for result from the lab test. Everyone is time to change your doctor. I can't believe I am going through this BS. This was the worst experience ever. James Miyasaki is an idiot!! That's being nice! This will not be the last the office hears from me!

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    Shinobu Luisa Kaneko, MD - Dated waiting room

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    Shinobu Luisa Kaneko, MD - The front door

    The front door

    Shinobu Luisa Kaneko, MD

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    Gonzalez Bertha DO - physicians - Updated August 2026

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