Came here for a funeral of a woman I never met, and couldn't point out in person if my life…read moredepended on it. But she was someone who looked out for a family member dear to me on an overseas trip. That simple act of kindness has me here alongside my family to pay my respects. This Catholic mortuary and cemetery is among the nicest and well kept throughout the entire LA Archdiocese. And for the vast majority of New Orleans and Louisiana expatriates whose families bought plots or spaces and chose not to return to "the boot", this is where they are mostly placed to rest.

The grounds are peaceful and beautiful, but unfortunately, my experience with the staff and…read morecustomer service was extremely frustrating and made an already difficult time much harder. This was my first time handling the death of a loved one, and I obviously had no idea how any of this was supposed to work. What I needed was someone to clearly walk us through the process, tell us what was needed and when, and make things as easy as possible. Instead, it often felt like the staff knew their own process but expected us to somehow know it too. Communication from the administrative staff was inefficient and strangely impersonal. Emails would begin with things like "Hi Family" and "Sorry for your loss," but the actual interactions rarely felt particularly compassionate or thoughtful. My mom and I were asked to come in person multiple times without a clear explanation of what each appointment was for or why we needed to be there. At one point my mother was in the hospital, and I finally said that whatever still needed to be handled would have to be done by phone or email. One of our appointments lasted more than three hours. I genuinely could not tell you why it took that long, other than the staff member helping us repeatedly leaving the room to go to his computer and then coming back. After spending all of that time providing information, some of it was entered incorrectly, resulting in errors on my father's death certificates. When I flagged the errors, I received no response until I finally cc'd the entire team. The staff member then texted me separately, apologized, acknowledged the mistake and said they would correct it. After that, I heard nothing. I followed up repeatedly by text and email with no response. Nearly two months later, I finally called for an update. Someone else told me the corrected certificates had "just come in" and would be mailed to me. The original staff member did not even get on the phone. After two months without any communication, that response was incredibly disappointing. Mistakes happen, but there should be some accountability and follow-through when they do. The final frustration came on the day we interred my father's ashes. I had confirmed the date and time in advance. When we arrived, there was no one there to greet us and no sign with my father's name or anything else indicating where our family was supposed to gather. I saw a tent farther away from his gravesite with other people sitting underneath it, so naturally I assumed it was for another service. We had family who had traveled from out of town, including two people in wheelchairs who needed a place to sit and shade. I was already extremely emotional because I was there to bury my father. I called the mortuary, upset and panicked, and explained that I could not find where our family was supposed to be. I was simply told, "It's set up, just look around." When I explained that there were already people sitting under the only tent I could see, I asked someone to please come out and help me. It took quite a while for anyone to arrive. When someone finally did, rather than calmly explaining that the other people had simply sat under our tent by mistake, his demeanor made me feel as though I was being unreasonable for not understanding what was happening. That interaction really stayed with me. I had never buried someone I loved before. How was I supposed to know that the tent for our family would not be particularly close to my father's gravesite, that there would be no identifying sign, or that people who were not part of our service might be sitting there and we would need to ask them to leave? At nearly every stage of this process, I felt like we were expected to understand procedures that had never been explained to us. Families dealing with a death are grieving, overwhelmed, and often navigating all of this for the first time. Clear communication, organization, compassion and follow-through should be fundamental. The grounds themselves are lovely and I am glad my father is resting in such a peaceful place. I just wish the experience of getting him there had been handled with much more care, especially considering the price of everything.

The entire time from the viewing, the mass and burial was very well orchestrate. The staff was…read moregreat with moving the flowers and body through out which made us focus on our loved one. We will treasure the moment we spent at Holy Cross.

Holy Cross, along with nearby Hillside Mortuary help make Culver City one of the few "cities of the…read moredead". Simply put, there are more soulls lying in the grount and in urns then there are living, breathing people in this city-regardless of wether or not your counting only residents, workers in transit, or both. The math has dictared for some time now that Culver City; is in fact, a "city of the dead". That said, like its nearby neighbor Hillside (a Jewish final resting place), it houses many celebrites, of which I wont go into detail about here. Suffice to say, you have heard of most of them. A mere google will help you in that regard. Since I can walk from my residence to either cemetary, on occasion I "pop in" to check out the grounds, visit some family that have passed on, and yes....take a peek at some of the more famous residents who have since or recently passed on. On my way and out of these beautful grounds, I was greeted and sent off by a most pleasant veteran security guard, one Mr. Williams, who needless to say, is the CSA (Customer Service All Star) of this experince. Mr Williams-pictured has worked here for 9 plus years and was kind enough to share some insight about the duties of security as well as what makes his job so pleasant. Thanks Mr. Williams, your a credit to Holy Cross and Allied Universal Security.

Elite Funeral and Cremation Center of California did an excellent job on my son's body. At the…read moreviewing my son literally looked so peaceful as if he was just sleeping. Andre did a fantastic job on the obituary and pictures. He was such a support to me as I planned the order of service. I was told by many people that attended the service that it was wonderful.

Extremely unprofessional place of business. Information is not secure, they are not thoughtful…read moreabout the family's privacy and they are completely out of line. My partner's family had to deal with them and there's honestly no amount of words that I could say to tell you to stay away from here. We dealt with them months ago but I'm finally getting around to voicing how awful the experience was.

We are deeply grateful for everyone on the staff at Hillside. Every single person we encountered…read morewas nothing but kind, compassionate, and supportive during such a difficult time. They treated our loved one with the utmost respect, care, and dignity every step of the way. Thank you Jennifer, Sasha, and Bob and all the staff at Hillside for making a difficult time a little easier through your professionalism, empathy, and genuine kindness.

Horrible, slow customer service and an unresponsive staff. I highly recommend avoiding this place…read moreat all costs.

Just finished our funeral for my grandma and LAFS was excellent. Thank you everyone on the team!…read more Ours was complicated and they handled picking up the casket from LAX due to an international passing splendidly. Highly recommended.

Burying a loved one is never easy but the staff here makes the process seamless…read more very modern take on a mortuary which lightens the mood open to making sure they can match your needs within in your budget. from start to end ; they provide excellent care !

I recently lost my father in September unexpectedly. I…read moredidn't have a funeral home or anything ready. I called Gates, Kingsley & Gates Smith Salsbury Funeral Directors around 1:00 Am. And they were able to help me out with all the arrangements. Special thanks to Micheal Baker for making me feel comfortable since day one and making sure everything was ready in time. My family was so happy with the services they provided. Very clean and professional. Highly recommended!

They were phenomenal given the circumstances…read more We went with cremation as those were the deceased wishes so I can't speak to their services or catering or anything like that but they were sympathetic and extremely helpful. My family had been using Gates Kingsley Gates for years, they have never let us down.

AMAZING experience during one of the most difficult times of my life. Shari, the owner of Natural…read moreGrace, was incredibly compassionate, helpful and respectful through the entire process. I was comforted mentally and emotionally from the moment I contacted Shari regarding my mother's cremation. They patiently were on hand to respectfully transport my mother from her apartment and were on hand to help with all the final arrangements. Shari was even gracious enough to deliver my mother's ashes to me in person in a beautiful wooden urn in time for us to place her into her niche at the cemetery. No one wants to think about the time when we have to figure out what to do when a loved one passes. But in one of your most difficult and challenging moments, Shari and her accommodating and helpful team were itruly heaven sent! Thank you so much Shari, Tawny and Gabe for everything. You are so incredibly appreciated.

I want to express my heartfelt gratitude for the tender care and compassion NATURAL GRACE showed my…read moremom and our family during such a difficult time. A special thank you to Ron and Yvette for their gentle presence when they came to our private home -- their kindness and willingness to share their own story of loss brought comfort and connection when it was most needed. I am also deeply grateful to Shari, who went above and beyond by keeping our family updated throughout the process. Her thoughtful communication and the photos she provided for verification gave us reassurance and peace of mind during an emotional time. The Level of Care, Integrity, and Attention to Detail from your entire team at NATURAL GRACE reflects a standard of service that is truly Exceptional and Increasingly Rare. You not only handled everything with professionalism, but with genuine heart -- something that cannot be taught or measured. Please know how much NATURAL GRACE's dedication meant to us and how grateful we are for the way you honored my mom with such respect and grace.

I would like to highly recommend Inglewood Mortuary for your love ones services. Emeril Johnson is…read morethe EPITOME of excellence, empathy, and compassion during your time of need. She walked my family through the toughest season of our lives with patience and always there to answer our many questions. I can truly say she made a difficult season endurable because of her heart to serve.

The Staff has been amazing especially during this time. I'm so happy my father chose Inglewood…read moreMortuary to take care of him. I will definitely recommend them.

I went for first time to a viewing at Angelus Funeral home. Inside the place is clean and very…read morenice. The follow COVID19 safety standards. All the employees are wearing mask. They offer mask if you don't have one and prefer to wear one. They also have hand sanitizer. The chapel inside was very nicely decorated and the furniture was elegant and comfortable. The restroom facilities are very nice and clean. Very organize and plenty of parking.

Could not have had a worse experience, which I should have anticipated considering when my father…read morepassed 3 years ago and they tried to convince my sister and I that our father was over 6'5" and would need an oversized coffin which was substantially more expensive than a standard coffin as well as overheard two employees complaining how slow my extremely old grandma (with a cane) was walking down the aisle during the service and how it would never end. Below is the SHORT version: Angelus was called to pick my grandma up after she passed from her home (less than 1 mile away) and charged $600 which I felt was beyond ridiculous. The burial was being paid with a life insurance policy and as beneficiaries (sister and I) of said policy we were sent a document to be signed that needed to be notarized so insurance could pay Angelus directly. The document had items listed in it regarding her estate that we had no knowledge of (we were not trustees) so we let Angelus know they would need those removed before we signed a legally binding document; otherwise, we would have to have insurance pay us directly and then pay them. The items could not (or would not) be removed so we let them know how long it would take to get the money from insurance. Angelus proceeded to be in contact with other family members to pressure us to sign the document. I would have been happy to pay out of pocket but I don't have 10k laying around so we needed that insurance money (which was 10k). After the attempt at manipulation I was very suspicious and went over the burial contract again where I realized there was a general charge of $5,000 for "cemetery charges". My sister called asking what "cemetery charges" were and she was told it was for digging up the grave/burying my grandma; it was so high because she'd be buried with her mom and they would need to dig my great grandma up, dig deeper so they had enough room for 2 coffins, and then bury them both. I was thankfully able to find the plot number of the grave my grandma had purchased decades ago THROUGH Angelus and, lo and behold, when confronted with that plot number, her actual grave was miraculously found and "cemetery charges" dropped by almost half. They tried to say that the purchase was so old and hadn't been imputed into the new computer system but are you really expecting me to excuse that people purchase plots decades in advance and you're not going to keep your records up to date? That's literally your job. You sell people plots and then not keep track of it? Angelus at one point threatened my sister that we'd start being charged a daily fee for housing my grandma if we didn't choose a burial date (which my sister had already done). When my sister confronted our contact on this and told them if that's how it would be then they could redo the contract for the cheapest immediate burial, their tones changed. I find it funny that they tried to make it seem like we didn't care because she was there for 5 weeks yet they hadn't said a word when my dad had been there just shy of that long (he died a few weeks before Thanksgiving and a lot of out of state family asked us to wait to have the funeral until after Thanksgiving so flights weren't so expensive). Everything was finally settles and the DAY we were paid by insurance, they were paid. This place is an absolute scam and I wish I could write the novel that's deserved to be written about all the other things we went through between my dads and grandmas death. Had her plot not already been purchased, I never would have chosen them.

I was here with my sister to help handle the arrangements for her mom, and I have to take a moment…read moreto recognize Lucy and Cici at the front desk. They were absolutely AMAZING! From the moment we walked in, they greeted us with such warmth, compassion, kindness, and genuine care. During such an emotional and difficult time, their presence made a tremendous difference. They were incredibly helpful, patient, attentive, and generous, and went above and beyond to make sure we felt welcomed, comfortable, and cared for. Sometimes it's the people you encounter first who set the tone for your entire experience, and Lucy and Cici did exactly that. Their kindness felt genuine, and they made what could have been an overwhelming experience feel so much smoother. Exceptional customer service is one thing, but compassion during a difficult time is something you don't forget. We are truly grateful for both of them. Lucy and Cici are wonderful representatives of this establishment and deserve to be recognized for the care they show to the families who walk through those doors.

Inglewood Park Cemetery was founded in 1905 by a group of local businessmen. In 1913 they built the…read morefirst community mausoleum in California. I've been to this cemetery on two separate occasions for services. The grounds are well maintained and security at the entrance are friendly. Security is also on patrol to ward of vandals. On both occasions the chapels were nice and the staff overseeing the services were very professional. The final resting place for my nephew's grandfather is a beautiful private plot. He's buried alongside his beloved wife and their daughter is with them as well.