We had an AMAZING time working with Colibri Tours on our family trip to Cuba. We are grateful to…read morethe Colibri team both in the USA in helping us to navigate the preparations, and also their partners/collaborators on the ground in Cuba for helping to facilitate a wonderful experience. We highly recommend!

Can't recommend them enough! I am not a group tour type of travel but Colibri Travel is now my…read moreexception!! Sylvia and her team of 2 in country guides put together an amazing trip to Cuba for our group of 25. Our 10day tour was the perfect balance of structure and unstructured time. The team was extremely flexible and easily reworked schedules to meet the changing needs due to weather or people's energy! I also really appreciate their focus on supporting the Cuban people and helped us spend our time and money wisely to do that effectively. They truly made it a wonderful, insightful, fun tour! They are the perfect company for destinations that are a little more difficult to visit!!

I have used Globo Travel Services since they opened 28 years ago. For the past 04 years I have been…read moreworking with them directly doing Excursions. Myself and all the groups I have led since, are extremely satisfied with their services. Special Thanks to Maria, Carlos and Eide for doing such an amazing job. I'm looking forward in working with you for many more years. Marla Rabello( Marla's Tours LLC)

I had a flight to Paris cancelled two hours prior to departure at Logan airport . I called Globo…read moreTravel and they were able to book a different flight for the same day and I arrived in Paris on time . Globo Travel provides an excellent customer service . Thank you Globo Travel .

This company is a scam! The sales rep Jeremy "Jay" Rogers lies about the discounts on hotels. He…read moreguaranteed they are least 20 to 30 percent. In hindsight, I should have had him show them to me. They start off wanting $8,000for the travel package, but reduce it down to $3,000. That should've been our warning not to buy! Jay will say anything to mislead you and make the sale. We took a trip to CA and I got a measly $20 off of a five day stay. Wow! I can't believe this company is allowed to get away with that. I tried to resolve it with the Laurie, the vice president, but she more or less told me "it is what it is."She said Apollo Adventures has 300,000 clients. Are they happy clients or did they get ripped off? Regardless of what they tell you, and after paying over $3000 for a fee to join and $299 annual membership fee, you can expect to receive 2%- 5% less than prices you will find online. Don't let this company scam you!

Due to covid flight got cancelled mutiple times by airlines i travelled using different airlines,…read morethey making me run for refund or voucher. They don't pick up my call at all, neither do want to talk to me. Half of the ticket is not refunded. They are big liars.

Feti knows what they are doing and they do it well. I obtained a visa in one week (paying for…read moreexpedited service) and had the pleasure to meet Christie, who was managing my visa application. She was efficient, knowledgeable, and responded to all correspondence between us quickly and also offered fixes along the way. Definitely highest rating for both Christie and Feti. I will be a return customer!

Very welcoming and helpful. Shirley was helping me with obtaining a Chinese visa. She was so nice…read moreand even took my appointment during Chinese New Year. Highly recommend

Janice Ackerman put together the trip of a lifetime to Italy for us. It was absolutely perfect and…read morethere is no way we could have planned a trip like this ourselves. We will definitely be using her moving forward for all of our trips.

Betsy Bouche at Vista Travel is FANTASTIC! I have used her for several years to plan complex…read moreinternational trips-- and she has always been a wealth of information! She provides amazing service-- whether it's scoring a great deal at a luxury hotel in Paris or finding the best value for your budget in Reykjavik. Betsy is thorough and obsessive about helping you find exactly what you want. If you're planning business or leisure travel, I can't recommend her highly enough!

I went on a trip to Eastern Europe with my School and to be honest with you, I loved it but our…read moretour guide was honestly not very nice halfway through the trip, then at the end of our trip, at the airport, she got into a screaming match with one of the workers because the worker started yelling at us and telling us we need to go somewhere else and not be in that line; and you know what, our tour guide gained my respect for that. She got into a huge argument and fought for a bunch of stupid highschool kids. I would highly recommend EF tours to anyone who is young or old and doesn't know how to plan out a vacation. Thank you EF Tours for a great experience and to my tour guide, I know we may not have been great friends but you stuck up for us in the end and that is all that matters and I highly respect you for that. Can not say enough good things about my trip!

I had a very disappointing experience with EF Educational Tours customer service…read more I contacted the company two months before the deadline they imposed to request flexibility regarding my situation. Reaching out well in advance, I expected at least a conversation or some level of understanding. Instead, the response I received was rigid and dismissive. There was no empathy, no attempt to offer alternatives, and no outreach to help resolve the issue. I was simply told that I could reach out again after the tour if I still needed assistance -- which defeats the entire purpose of contacting them proactively. For a company that works with families and students on expensive international travel experiences, I expected a much higher level of customer care. If flexibility and responsive customer service are important to you, you may want to think carefully before booking with EF. Based on my experience, their policies appear to take priority over people, even when customers reach out well in advance to try to resolve an issue.

Almost 2 YEARS and no refund? They cancelled the flight and no refund as promised! I have been…read moreusing BACC travel for the past 15 years and was a loyalty customer, even though many close friends and family had a negative experience, but we were lucky I guess! It has been 2 YEAR countless e-mails and phone calls and no REFUND!!!! I DO NOT RECOMMEND!!! No consideration, respect for customers and keep your money blaming the Copa Airlines??? I have NOT paid Copa Airlines, I used BACC travel direct payment to you guys!!! SHAME!!! Not worth it! So many more travel agencies with same price and more respect! You pay for what you get! If you choose BACC or Click and Fly, hope that everything goes all right, otherwise you are screwed!

Two very different experiences. The good one: (going there…read morein person) My relative needed to travel to Brazil urgently due to an unexpected death in the family. As soon as the store opened (8am) we were assisted by a gentleman who works there, named Jose. He searched and found us a really amazing deal.The best price ever boarding the same day, and to sit by the window. I heard that in the area of Boston they are one of the two agencies with the best prices because buy directly from the companies. This travel agent seemed knowledgeable and was very polite and quick. We left the place in less than 20 min with everything (paperwork) ready to board the same day in the afternoon. The bad one: (over the phone) I made reservations and the staff member (not Jose) told me I could go and pay until a certain date. When I called her according to what we had arranged to confirm if the store would be open because it was snowing, she informed me I had lost my reservations! I did new a new one and tried to pay with credit card over the phone twice during that day to avoid the same problem. She was unable to do it because the system was having trouble. To summarize: she made me lose 200 bucks because she messed up twice and each time the ticket got 100 bucks more expensive and I had to rearrange my plans twice because of her inefficiency. Really annoying and I was not offered anything by her mistake. Conclusion: they are very good at finding good prices and are great if you pay in person specially cash. You go there, do the business and leave. If you want to do something more modern, like using telephone or email, it doesn't work. And they do not seem to care because they have loads of Brazilian customers who would not buy from another place because they don't want to have to do business in English.

My experience with Arianna was amazing. She accommodated us…read moreso well in the pick up time with our passport. Thank you Arianna for making this tense time a peaceful one.

This is the most efficient government building, i've ever been to in my life. First of all, when…read moreyou come through, you do have to go through security, but they're so kind and so patient. My daughter has a brace on and had to come in with a walker.And they treated her so nicely. You have to make an appointment to be seen, you can do it online. I was able to make an apt for the next day. When you come, everything moves on time, it literally took me ten minutes to do everything. As long as you come with what you need and what you're supposed to bring. It was so quick and easy and again So efficient, I can't say that enough. It's blowing in my mind. This goes to show you that things can be done correctly If they work the systems in place.

I have been using this travel agency for a few years now. The trip planning has been flawless…read more Stacy is wonderful

I had such a weird interaction with Annette Medina! I reached out with several destinations,…read moreflexible dates, and what I thought was a somewhat generous budget ($1500/person) and got a response simply saying "we will not be able to assist you". I wish they had told me why! Are the destinations more expensive than my budget? Are the dates unavailable? I referenced "my partner" - do they not work with same-sex couples? I also said I was open to other destinations - did they not care to look into other destinations for the dates I provided? I would have been happy to increase our budget or look into other destinations - but I guess they didn't care about offering me other options. It just seems so weird that they wouldn't want to work with me. For a company with such good reviews I'm disappointed that they don't want my business. I hope others have a better experience!