I just needed new tires mounted and balanced on my Vespa Pillagio but…read more Chris not only did the tires he inspected and evaluated numerous areas on the scooter. I was VERY impressed with his knowledge & skills. He's my Vespa specialist now.

This review for Chris and MotoMedic is long overdue. Chris' attention to detail and precision…read morecannot be overstated when it comes to his work. There is truly no one like him--not only in mechanical ability, but in the way he treats his customers. He consistently goes above and beyond, whether it's routine maintenance, upgrades, or helping add a few farkles. He has kept my 13-year-old Triumph Tiger running in absolute pristine condition. What sets Chris apart is his honesty and straightforwardness: he tells you exactly what needs to be done and what doesn't, with zero upselling, ever. Just clear, honest answers backed by exceptional skill. If you want someone who combines mastery of mechanics with genuine customer care, he's the one you want working on your bike.

Personally known the owner Mark for years. Licensed, solid dealer and very amazing person. Every…read moresingle bike is gone through. I've bought quite a few bikes from Mark never had a problem. Highly recommend Mark and his shop to anyone looking to buy sell or trade a motorcycle.! He helped so many people get on a bike, also does towing!

From the owner: Quality Pre-Owned Motorcycles. Owner operated…read more Buy, sell, trade, consign. Delivery and short haul transport too. By appointment only.

Absolutely Worth the 2-Hour Drive - Best Dealership Experience Ever!…read more I had been hunting online for a Street Triple RS for what felt like forever. Everywhere I looked, sellers were asking new bike prices for bikes with sky-high mileage--totally unreasonable. Then I found Factory Powersports. I messaged Juan about a bike they had, and right from the start, everything felt different. Straightforward, honest, and helpful. I made the trip down from the Bay Area, cash in hand, and wrapped up the paperwork with Rebecca in just 30 minutes. No games. No pressure. Just fair pricing, knowledgeable staff, and a dealership that actually respects your time. This is exactly how every dealership should operate. Worth every mile of the drive--I'd do it again in a heartbeat

My partner and I help an open house down the road. On the way to the open house, we saw Factory…read morePowersports. My partner has been looking to purchase quad for a new property she just purchased, so we came in to see what they carried. First off, the entrance to the parking lot is a little funky. They try to make it one way in and one way out. The parking lot entrance is actually around the corner on Carrillo St. (small side street) and the exit is on Cleveland Ave. (larger, main street). You would think the entrance would be on the larger street and exit on the smaller street, but it's the opposite, so if you are driving on Cleveland Ave. towards College Ave. and miss Carrillo St., you will need to turn back around. As for the store itself, they have a good selection of motorcycles, power crafts, ATVs and accessories. The thing that this place is lacking is customer service which seems to be the theme when I read other reviews. When you walk in, no one greets you. There was an employee sitting at the desk doing some paperwork, looks up as we walk in, but there was no greeting. As we were browsing the inventory, no one came by help or ask if we had questions. When we walked out, again no acknowledgement that we may be potential customers. I'm sure if they had better customers service, their business would be much better.

I brought my forks in for new oil seals and seal savers put on ,I bought my bike from north bay…read moremotor sport so there certified ktm mechanics.and they have worked on my forks in the past..she told me 4 days I said I'll be back in 7 ,sounds great.6days goes by I call and I was told that there was an emergency and they couldn't get to my forks,(1.5 hrs labor I might add.) she said they will be ready on wed I say ok, this is right be for Labor Day , Thursday rolls around I call again, now she tells me the ktm specialist went on vacation and the guy working on them doesn't have the right tools,and he can't put them together otherwise he will mess them up,so they are waiting on some special tool,I'm getting nervous now I call on Tuesday after Labor Day and they got the tool and he will get them together and call me ,another week goes by 3weeks total now, I call on Friday she says he got the wrong tool..omg really I said I will be there by 3pm to pick up my forks and bring them somewhere else, she said ok. 2 hours later I get a call and miraculously my forks are ready and there going to give me half off on labor, I ask wow how'd that happen if you didn't have the right tool, she says we got motivated ,omg really so you couldn't get motivated before, she says well our mechanic got motivated, wow are my forks going to be ok, she says there fine don't worry ,famous last words,put my bike together and the top adjuster on left fork won't turn and right fork spins freely, omg ,I go riding on fire road teaching my daughter how to ride and 1st mile oil starts pouring out top of left fork, omg I'm going postal at this time it's Sunday now so I go in on Tuesday an tell her what happened and how I'm not happy with how they had some kid throw my forks together because I was sick of waiting , she chuckles an said no no that didn't happen looks at left fork an says oh what happened and then, brings my forks in back, mechanic comes out hr later an gives her broken parts,she says to me ya look here is your problem , I said my problem? I brought you my forks leaking from the bottom after you gave them back to me they started leaking from top she smiles as she is holding these parts like I'm going to do something with them, gone way postal now I leave after telling her I'll be back when my forks are in the same working order. Another week I pick up my forks and my new seal saver on left fork is trashed , looks older with cracks and gouges out of top lip in 3 spots the one on right fork looks new, maybe they needed to hack up every part of my new fork parts and make not 1 thing they did is,was good service..... I have spent thousands over the years since they 1st opened, never again will I trust any part of my bike in there mechanics hands.. Thanks for the reality check north bay hack shop,,, Truly your Brandon N

The first and last time I will take my bike in for repairs. Came in for maintenance and repairs and…read morewas given a "high" estimate which they told me they normally do, to be on the safe side, it should end up being less. They called me to inform me that it was going to be more than originally estimated but we agreed to leave some work undone to keep costs down and stay at the estimated price. When I go in to pick up my bike it ends up being $350 more than their original "high" estimate! I understand that things can come up but our phone conversation conveyed that the costs would be near their estimate (mind you, it was supposed to be high to begin with) not hundreds of dollars over. Very disappointed.

First time there and what a joke!!!! From a shit load of oil…read morespilled on my wrapped pipes to having used automotive spark plugs, under filling both my transmission and engine oil but charging me for more. The worst was that wrong bolts where used in attaching the break-switch that caused it to fail and I found several loose bolts the next day that where have suppose to have been tightened. After calling all I got was a bunch of excuses. These guys are a liability.

The staff at S.R. VEE TWIN is the absolute best out of all the dealerships i have been to in the…read morelast 5 years. Always willing to help in finding fixing or answering my questions. My hats off to Marty for fixing my bike. Fast and honest . Very knowledgeable. I am going to tell all my friends where i got my bike fixed at, And what speedy & awesome 5 star service i received. Thank you Santa Rosa Vee Twin . I'm a customer for life !

I love visiting Revolution Moto to get my scooter serviced and buy Vespa accessories. Pete is…read moreextremely knowledgeable with all things Vespa and Scoot related and provides amazing customer service. I took my "new to me" 2014 Vespa 300 in for service and it was a great experience. Pete is extremely personable and a great representative of the Vespa community. Pete! I now have 2,367 miles on the Vespa and was just talking about calling Revolution Moto for an oil change/service.

It has been many years since I took my Vespa for a service and it has changed hands since the last…read moretime. Pete the owner was so welcoming and very passionate about the Vespa's. I have whitewall tires and needed to change the rear which they arranged for me. They did the whole service but recommended I change the front tire as well because although it had tread it was what I would say scalloped. I did change the tire as recommended and the ride is so much smoother now. Lovely to have these guys in Santa Rosa to take care of my Vespa. Highly recommend.

Everything I bought and verified through Folsom Harley would fit my bike. (07 night train) Rotors…read moretail lights. None of it fit. Steve is amazing, Dialed me in, installed the correct parts, custom-made some. I'm excited for the summer! Shop rates are fair too! He was recommended by my brother and mechanic of 40 years that doesn't wrench anymore. Thank you S&J! You will be seeing more of me in the Future!

Blames custmer and puts 10 year old tires on bike as new! POS, over charged and rode the bike in!…read moreAfter complained put me back of the line 6 weeks!

John is friendly and full of information about all types of motorcycle repair whether it be German…read more, Japanese , American or Italian he's got answers. I bring my BMW in for service often and he's always done a great job at a fair price. I'd recommend Sonoma Moto to anyone looking to get work done right at a fair price. Great guy!

Very knowledgeable and honest giving quotes for services, went to inquire about repairs on a 1984…read moreYamaha Jog and was presented with a quick reply and very insightful information on how to proceed