I was preparing to move to a new home as a tenant. I was concerned about an enclosed area in the…read moremaster bath that revealed significant mold. The landlord dismissed my concern, so I hired Advanced Clean Air Solutions (ACAS) to test for mold. The lab results indicated troubling levels of mold. Long story short, the problem has been solved, although not without time delays and repeated test failures by the mitigation company. ACAS was on top of the problem every step of the way. They were technically sound, very responsive, stayed in touch through the entire process, and deeply knowledgeable about the field. They are impressive, credible, and honest. I would not even consider hiring another company to handle such an important project.

The entire process was fast and thorough. Very professional. Sid made sure I understood the mold…read morereport and referred me to a contractor in my area.

We had our ducts cleaned and our air-conditioner and heater serviced by Richard and his team…read moreyesterday and were extremely pleased with the service. The team did an excellent job! The receptionist was very pleasant when I called to make an appointment; I had never had my ducts cleaned (sadly) and she quickly had Guillermo call me with a quote. I also really appreciated the text message reminders of our service appointment. I found this company to be very professional. It's so amazing to deal with such pleasant and proficient people!

We have purchased two units from Econo for my office. Both times they beat the competitors…read moreestimates and delivered on time. Owners is involved to assure positive outcome.

The crew that worked on our equipment were very knowledgeable and explained things to us in terms…read morethat we understood. After past nightmares they were a breath of fresh air. I highly recommend this company for your refrigeration and air conditioning needs!!

WOW! FIVE STAR SERVICE here on Labor Day, no less!…read more On Sunday, Labor Day weekend, our central air just shut off and the thermostat went dark during the as-advertised heatwave. I called my regular HVAC folks who are an hour south of us. I really like them and they've been great. They returned my voicemail, a few hours later, but the news wasn't good. Even after calling guys in from vacation, they just couldn't get to me. And, of course, we had some dear friends from out of town spending a rare weekend in our home. So, I poured through Yelp, Google, and my own address book and reached out on Sunday to anyone and everyone HVAC I knew. Couldn't locate a soul that could come out while we sweltered. A tech from our regular company was kind enough to text me some possible solutions, which we tried to no avail. We needed a tech at the house to troubleshoot. Around 5pm, Tony, the owner of Beyond Heating & Air texted me. I don't remember how I'd gotten his number, but I'd called and left a VM. Tony texted to say he'd just landed on the East Coast and apologized for taking so long to get back to me. He was warm and friendly, but the news was the same. They didn't have anyone on call who could get to me and generously recommended two larger competitors in town. I texted back the next morning and thanked him for the referral. In reply, he said he'd ask and see if one of his techs, Greg, might be willing to take another call on Labor Day Monday. "I can't promise anything. I apologize again. I know it's a heat wave." Within about 10 minutes, we got a call from Greg who was on his way over! Under promise, over deliver. Definitely one of the best ways to make a customer happy and not let their expectations exceed what you can meet. We were a little ecstatic. Greg came and conquered. Within a half hour or less, he'd figured out what he suspected was the problem, and turned out he was right. There was a condensation drain pan that had become clogged and caused auto-shutoff to kill power to the thermostat. He cleaned and tested and will return tomorrow with a small part and our home is now getting cool again. The best part about this whole experience is people. It seems clear to me, that Tony really believes in customer service. He cared about someone he'd never met, someone he'd never worked with. Just a name, just a voicemail. He was an outstanding communicator from the time he was back in cell range. Greg was affable, knowledgeable, and it was a relief to have an expert there so we could stop guessing about what was wrong and how long it was going to take to repair. Nobody loves having to pay holiday rates for a service call, but we're so grateful to have our house at a reasonable temperature again, we'll gladly do so. At first I thought the company name was kind of funny. I chuckled and thought, "What is BEYOND heating and air?" Haha. But now I know. It's PEOPLE. It's people you can count on who really seem to care about people like us who need them. It's an attitude. It's a work ethic. It's the standard of excellence they approach their work with. It's above and beyond the call of duty. You can guess who we'll call the next time we need help. We're beyond happy we found them. Thanks, guys. ~

Ernest came the same day our heating stopped working - a cold rainy day. He fixed the problem and…read morecharged exactly what he quoted. I will not hesitate to use him again. Highly recommend!

Had ongoing problems with or split system AC. It was more of a "Spit System" spitting out lots of…read morejunk and debris. The original installer, Marshall Air, cleaned it once but it didn't help. I tried for a few months to get them back out with no luck. So I researched and found Advanced Air. They serviced both of our AC units, replaced a fan in one, and there's been no problem since.

McCormack sent man to clean my dryer vent. He said he wanted me to have his cell phone number. A…read moreshort time later a section of the vent fell down and I called the number. When the duct had been put back in place, I discovered that I had been given the number of A-1 Appliance. Fraud.

McCormack HVAC recently installed a high-efficiency Samsung HVAC unit at our residence. It was a…read morechallenging installation and the McCormack team did a great job meeting the challenges as well a promptly returning to our residence to fine tune the system. We highly recommend this firm.

I had to search a bit to find a Santa Barbara local furnace repair company and I'm so lucky I found…read moreJ&J. I asked them to come and service my furnace. Nothing was obviously broken but it need a checkout and some duct work. Mission accomplished! Jeremy (one of the J's in J&J) was friendly, outgoing, on time (or called/texted with updated arrival times), and knowledgeable. His prices were competitive. An interesting tidbit of information about him is that he is a certified chimney sweep as well! Who knew that was a thing? I will definitely call J&J again should I need help with my furnace or AC.

Jeramy was able to reset my new remote controller for my fireplace and even provided me with fresh…read morebatteries! He's very efficient and a true gentleman. I highly recommend his services. Thank you again

Contacted West Coast Air Conditioning, and honestly I don't even remember how I found them, but I'm…read moreglad I did. I reached out after receiving a pretty preposterous estimate from another provider, and West Coast came in over $5,000 lower with nearly identical equipment specs. Letti arrived promptly to walk the property, answer my questions, and provide a rough estimate before emailing the finalized quote later that night. I appreciated that she explained everything clearly without overselling or burying me in unnecessary paperwork. Since this was a completely new A/C install with no prior system in the house, I had a lot of questions regarding the system itself, part numbers, maintenance requirements, and long-term considerations. She answered everything clearly and concisely. The install team showed up within a week, and honestly I probably could have scheduled even earlier. When I say "team," that's almost an understatement. Gary, Eli, Clark, Tristan, and Ervin showed up ready to work and got right to it after answering a few final questions. I work from home, and anytime I checked in to see how things were going, they immediately asked if I had any concerns or anything else I wanted to go over. Every member of the crew was respectful, professional, and genuinely easy to talk to. Even when I asked about unrelated things they noticed in the attic, they took the time to explain what they were seeing and what I should keep an eye on. I'm unbelievably satisfied with the install, have zero concerns reaching out to them in the future if needed, and I'm currently sitting in a cool house enjoying the new system. Nothing but positive things to say about West Coast Air Conditioning.

Paid the service technician at the time of a repair. When I requested an invoice, it shows that I…read morewas overcharged over one hundred dollars. My emails to their accounting department went unanswered, they claim they didn't receive them (BS), so I called. I received an email from a manager(?), to which I responded with the information - again. Again, no response from this company going on over two months now. If you hire them, insist on an itemized invoice before you pay . Also, their service call rate seems to be higher than their competitors