always satisfied !!!!good man!!!! transmission and minor repairs gerry even lent me his van as a lender...come on thats old school service.right?? pricey but every mechanic is these days and always has been highly recommend read more

Meant to update. Golden West told me I needed new radiator $600+. The current radiator was only 3 years old and Delco top quality radiator. They were insistent radiator was the issue. I declined and they got a bit annoyed. I went to radiator shop on Harbor and they spent 5 minutes looking at it and said it's a $15 radiator cap that needed to be replaced sent me across the street to auto parts store and problem solved. Second opinion saved me $585 dollars. read more

Don't bring your car here. Jerry is a sweet talker but will cheat you out of your money. He says he will honor one year warranty then cheat you by breaking something else in your car, and fixing things you didn't ask him to fix. He places cheap parts when you specifically asked him to install good quality parts. He makes you wait for weeks only to say he hasn't gotten to your car. A simple replacement of a gasket or a solenoid he makes it seem like there is a much greater problem when there is no problem. Please read all the negative reviews they are true. read more

They are very good and helpful. I had a problem with my brakes and they did what they could to find what was wrong. Overall experience was good. They are very customer service friendly. Recommended read more

Thank you, Golden West Transmission team for getting my car back on the road. Quality work great value for your money. Great customer service. read more

Transmission check I was previously told by multiple shops including dealer that my car had a CVT transmission. It does not. The shifting problem was. Throttle sensor.Now no issue, car operates like new. Jerry the owner & workers care about your vehicle and you. I highly recommend this shop. read more

I am so glad to have had Golden West Transmissions recommended to me by another vehicle service shop in Seal Beach. We have had our 55 T-bird for 50+ years and it was leaking so much transmission fluid on the garage floor that I took it it in for GWT just to look at it and give me an estimate. I have tried other repair shops over the past few years and always received the same response, we can tune yiour car but "... I don't think we can fix this leak." Anyhow, I had left the car with them for a couple of days before Jerry called me to discuss what his team had found out, prelininarily. I told them to "go for it!" During the repair process I was so thankful that they looked at more than just the transmission. They really did a thorough and comprehensive evaluation. I also needed some work to be done with the steering, a new thermostat installed, and have the carb rebuilt as I had also been experiencing some vapor locks, too. I picked up the car yesterday ... I couldn't be happier with their service, quality of work, and value for my dollars spent. They were TERRIFFIC! The drive home was like a dream come true, the car steered so much more easily, the new themostat kept the engine running at a much lower temp, and the carb reuild made the car run so much more smoothly. BTW--I just checked ... no more transmission oil leaking on the garage floor ... YAY! Thanks so much to Jerry, Miguel and the entire team at GWT. You guys are GREAT! read more

The highest qualities, most honest mechanic in town! Jerry is an excellent communicator. He is forthcoming and understands how to speak without being condescending. Best work, best cutaneous service- highly recommend! read more

Great customer Service and turnaround time. I came from Ontario to do a different business in Westminster, Golden West Transmission was locates next door so I took a chance and asked if they do oils change. They confirmed and accepted me right away. The owner had great communication and made me feel comfortable while waiting for the service to complete. Price was reasonable too esp. that I use synthetic oil. I'll come back again whenever I get a chance. read more

Goldenwest Transmission - Great customer Service and turnaround time for an oil Change. - Auto Repair Near Me - Westminster, California

It was an expensive job, but they were very honest about what was needed and refilled my transmission fluid. I have been to them in the past for my car and I would recommend them to anyone with a transmission issues read more

Zero Stars Misdiagnosed a leaky transmission drain pan gasket that didn't need to be fixed. Pinched the gasket that didn't need to be installed. Charged me $278 that I shouldn't of paid. Tried to lure me back with other work that needed to be done. Just another hole in the wall dump. Typical California tech bs, I've learned now to take my vehicle to out of state if I want it done right. Disabled vet that was ripped off. Stay away from this place, they don't know what they are doing read more

Very personable and friendly. Quality work. They set a deadline when the transmission work would be completed and met the deadline. The cost was expensive but transmission work is expensive. Very professional! read more

the owner get your car he gives you a price. then later raises the price. it was for a complete trans rebuid. the price should not have gone up. he is dishonest read more

Golden West Transmission was recommended to me by two people. I took my car there for the first time a few months ago. My Honda needed a new starter. The price Golden West Transmission quoted - compared to the Honda Dealer sounded to good to be true. With the same warranty on service and the part, I decided to give them a try. i won't deny I wasn't nervous going there, 1st time (in my mind for such a major repair. I couldn't have been happier with their friendliness, willingness to explain and re-explain. Commitment time was met. And my car has had no more starter issues. I will be returning For additional future repairs. I believe You will be happy with your service. read more

I have an older car so I can be frequent when it comes to mechanic trips. Ive been to a handful of places, but these guys are amazing. Not only do they have the quality you'd like in a mechanic, but their friendliness and humor are unmatched. After they rebuilt my transmission, which runs fantastic now, I've been coming here and will continue to. They are the best, and will give you the best at a reasonable price. I stand by that read more

I absolutely will forever take my cars here. After 10+ years of only routine stuff, my car needed all the things and this amazing group of people took care of it. They were up front and honest with what it needed and didn't need. There were some issues with getting parts (no fault of theirs) and they went out of their way to make sure things happened as quickly as possible. They were all so nice and I appreciate the time and energy spent on me and my car. read more

NOT OFTEN THAT YOU FIND A PLACE LIKE THIS. we are talking first class all the way. I suddenly had a problem with my tranny, got in touch with them...Jerry at the shop is incredible. they know what they are doing there. kept me informed all the way as the repair got going. they dont overcharge, and do a great job. really a great find. there when you need them....you are taken care of at Golden West Transmission...glad I found them. you will be too!!! read more

These are some of the nicest mechanics you will find! Pricing isn't bad, the work is honest, and it is family owned. I was referred here by a friend who has been here in the past and I went here to oil change a Honda Odyssey for my work; the guys here were cool so I came back with the other car to replace my brakes. They take care of you here and don't rush the job putting things back together. You can safety come here knowing that your car will be fine and better than it was when you brought it in. Jerry is very accommodating and easy to talk to, he tries his best to make things a welcome experience and in my case, he made time for me to bring in my ride last minute notice! Pricing is fair, but you know you're in good hands. I don't have too many good experiences with auto shops, but I am glad I have one here at home that I can count on! I will likely come in within the next month or so to have the fluids flushed out and the control arm bushings swapped out. They do very beautiful work here, and it shows on the ride! read more

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Jerry was super nice and helpful through the whole process & didn't try & upsell on any other services. Business is very prompt and professional! Thanks again! read more

They have a great service and didn't charge me an arm and leg for my car issue like other shop. Highly recommended

I brought my 2013 Ford Explorer in with gear shifting issues. I was thinking the worse with potential transmission problems. Turned out to be a loose nut and bolt on the linkage. Miguel and team were very honest. he even charged half price of the original estimate for the diagnostic. I will be back for sure on other services. read more

At todays date, this is terrible terrible hustle. I am considering court, but at the infant stage for now waiting for the owner "Jerry' to respect that sometimes they goof up and refund my over sold charges.  I will be handling this review accordingly as we move forward and input all details if not handled.  BE CAREFUL, LISTEN CAREFULLY. Don't let the 'nice ole boy attitude' fool you. Total up-sale and did not fix one symptom.  $2500 bucks !!  Not going to sit on this.  More to come. read more

Jerry did a great job finding out what was wrong with my car in a timely matter. I know my boyfriend has been coming to him for years and says nothing but good things fixed my battery fuse and a loose screw on my alternator. read more

I am writing this review because of the exceptional service I received at Goldenwest transmissions. They have excellent customer service and really take time to discuss and access your problem. After accessing the issue, they find a solution to make sure you get the most affordable price for impeccable work. I had to have a transmission rebuilt and that can be extremely stressful because of cost. They took the stress away because they worked to get me the best price possible and they did an excellent Job. I normally don't write reviews but I know how dishonest some mechanics are. This is a winning combination: Goldenwest does excellent work and they are honest with great customer service. The next time you need work don't hesitate to have them take care of your car needs I highly recommend this shop. I wish I had more than 5 stars to give them. read more

In my opinion; Jerry, Miguel, and the other mechanics know their stuff. Jerry the owner/manager has got a good mix of subject matter experts, so between all of them and Jerry's knowledge of transmissions (not to mention he and his daughters' fantastic customer service) this is a very well rounded shop. I had them install a new master cylinder, brake booster, wheel cylinder, and brake shoes all the way around for my '67 El Camino. Pricing was very good so I added rear diff service, transmission pan service, and (4) shocks. He was able to get me a killer deal on some coil-over shocks, which were an upgrade from what I could get for the same price. What impressed me is the fact they found the bad sway bar links, which I didn't mention, and only charged me a minimal amount to install them. This is one of two shops in the area that I would send men and women, who don't know anything about cars. You are going to get legit pro work and a very competitive price. I came back 2 weeks later to ask him to check a hesitation issue when accelerating from a stop. He had one of techs check it out and in 10 minutes diagnosed a bad accelerator pump in the carburetor. read more

A+++ service! These guys are the real deal. Both Jerry and Miguel are some of the nicest guys in the business! I'd been to a few shops before and Golden West Transmission offered an honest diagnosis at a fraction of the cost, focusing on the specific problem (don't trust you're local Mom & pop mechanic when they say it's time for a rebuild). They have made a new loyal customer read more

I needed to turn off my engine light on after not tightening my gas cap. Miguel was very helpful and was able to help me with no charge. Thanks again! read more

These guys are good. My wife has a 2008 Nissan pathfinder and the transmission went out. No help from the dealer, even before 100K miles. Price from the dealer was twice what Jerry at Goldenwest Transmission quoted. Great communication, and honest. My wifes car drives better than ever. Clean work, and they even washed the car. Two weeks later I had a problem with my 1999 Dodge Ram 2500 work truck, so I took it to GW Transmission. Wasn't even transmission related by they took good care of me, and did it FAST. Small business service at its finest. I have my own small business that thrives on good service. I could see right away that Jerry has the same philosophies. I am not being paid by GW Transmission, nor do they know I am posting this review. I would just like to see a business like this grow and for there to be more like it. read more

First let me say that Jerry and his staff know customer service!! From my first call to his shop, til the follow up inspection, they have been very friendly, helpful and honest! I had replaced the transmission on my 2001 Honda Passport with a used transmission last year from another shop, and it only lasted about 7 months before 1st gear was slipping. I had been driving it with a bad transmission since October 2016. Finally decided to give Golden West Transmission a visit and see what they could do for me. I met Jerry, and he explained all of my options, from going used (not recommended), parts change as needed, or complete rebuild. The price he gave me for a rebuild was fair. Not the cheapest, and not the most expensive that I had been quoted. He took the time to explain what a rebuild would entail, and how the NAPA network worked. I decided to have his shop rebuild my transmission, and he said that if I wanted, to drop by in a day or two and see the progress of the work. A few days later, I drop by, and he took the time to show me his transmission work bench and explained to me at what part of the rebuild process they were at. He also showed me my car which was on a lift, what he found, and recommended other repairs that might be needed in the near future - and how urgent or not urgent those other repairs are. Fast forward a couple weeks- I took my car back for the routine follow up inspection yesterday, and my car has been driving really well. Strong transmission thats for sure! Give Jerry and his crew a shot, you wont be disappointed! read more

Had my jeep delivered here on the advice of a friend, took a chance on a new mechanic. Not often in life does this end well. It sure did this time. Jerry and the crew at his shop were outstanding. From the first day the communication was awesome, Jerry walked me through the catastrophic state of my transmission, introduced me to the gentleman doing the work, and got her fixed in short order. Personally took me on the initial test drive, and brought me back in two weeks for another checkup to insure all was well, and signed the warranty form for me to take. I will never go to any other transmission shop...ever! Do yourself a favor and make Jerry and his crew your transmission guys, you can thank me later!! Only regret is I'm limited to 5 stars. Jerry you guys rock, thanks pal. read more

I've been going here for years. Jerry is honest, straightforward, helpful, and timely. He won't BS you, or try to up-sell. The other staff are friendly and knowledgeable as well. He's a good mechanic and a good guy. Just what you need! read more

I went in for an noise evaluation from the back differential my cost was 50 dollars after i refused a hundred they tried to blame the noise on the front end ball joints and tried to sell me on that repair which was not necessary they also recommended adjusting and cleaning the back brakes .....they promised they'd get back to me oh sure don't hold your breath on 4/26/2018 i called various times to have my rear brakes completely checked and to use the 50 dollars towards the work and if need be renew the brakes ...he just smiled and hid in his office stay away from this place read more

It's been awhile since a raved about this place. My Rodeo retired and I have taken my new Santa Fe in a couple times since for her oil changes and check-ups. Still the best, honest, most trust worthy auto garage around. I even got my husband to give up the dealer. Now he is taking his truck to Jerry. I still love this place and everyone who works there. They are the BEST!!! read more

I have been going to Jerry at Golden West Transmission for many years. They have always done a great job on my vehicles. They take the time to evaluate the problem and make sure it is repaired correctly. My kids are now taking their cars into Golden West Transmission. I would recommend this shop to anyone! read more

Got a call from the owner 3 1/2 weeks ago. Saw my review and was sorry about my issue and said he wanted to make it right by paying for the repairs that eventually fixed the car. Sent a copy of the receipt and that was the last I heard of him. Guess he wasn't that sorry. Still haven't heard back. You need to stay away from this shop. read more

DISAPOINTMENT!!!! DISAPOINTMENT!!!! I took my explorer to jerry Who use to have a great reputation for tranny rebuilds.....USE TO! Rebuilt my explorer for about $3000. I took it back just before a annual year end like he suggested for inspection, He said i only had 6000 miles no inspection needed. Well 2 years and approximately 23,000 miles later Transmission check light comes on. Jerry drops trans pan , calls me to take a look and all I see are gear teeth and 3/4 inch shards of transmission metal in pan. I have seen transmissions with over 100,000 miles in better shape. He offered to rebuild again for about same price, I WILL NOT PAY FOR SHODY CRAFTSMANSHIP !!!!! He covered his behind with the 12,000 -1 year warranty. This shop will no longer work on any vehicle I own. read more

Great service! I felt completely at ease here. They know their stuff and won't try to swindle you, which I really appreciate. I'll be coming back here for all services from now on. read more

WARNING: GO TO GOLDENWEST TRANSMISSION IF YOU WANT JERRY (OWNER) TO RIP YOU OFF ($1000-$2500), PERFORMS UNNECESARY TRANSMISSION WORK, THEN BLAMES YOUR CAR FOR OTHER PROBLEMS WHEN THE ORIGINAL PROBLEM YOU CAME IN WITH AND DESCRIBED IN DETAIL STILL REMAIN UNFIXED (ILLOGICAL!!). See review from D.T. 's post 11/2017 and David's post 9/25/2014. Jerry has done this many times. Wished I had looked at Yelp before and everyone should before going there. Jerry Zeno (owner of Golden West Transmission) used the similar tactics on his victims: 1. "nice ole boy attitude" 2. "Show-and-tell": calling you back to show "potential damage" to mislead you to believe what he wants you to believe. This convinces you into his trap. 3. If he knows there're other issues unrelated to transmission, he will play around with your transmission, its related parts and pretends to work hard for you. It is because he'd make more money with transmission work (whether it's truly needed or not). When the main reason you came in with remained unfixed whether on purpose or from his incompetence, he pulled a fast one on you and say "I did my part and that's the other things with your car". Does this sound familiar to anyone? Be careful of "good ole boy attitude" as D.T. said (posted 11/2017) DT: don't sit on it! You need to take this guy to court to make sure he doesn't rip off another person. But first you need to contact the Bureau of Automobile Repair (BAR-a division of California Consumer Affair) to investigate. It'd hold stronger in court. I recently took this sleazebag Jerry to court. According to investigative documents and findings, the agent found several violations according to my complaints. He said this guy Jerry was so arrogant and would not admit his mistakes. Like David (post 9-25-2017) took my Toyota to a Toyota dealer before suing Jerry Zeno. They quickly found out the problem from my simple descriptions. It was completely unrelated to the transmission which was not fixed and Jerry refused to compromise of partial refund so I can have the dealer fix the real problem. What a fraud!! I will follow up with this post. You guys need to come forward and bring this guy to light. The Bureau of Automobile Repair has files of this guy and who know how many times the court has his name. read more

Jerry, and his team were enthusiastic, personable, and reasonable. I brought my truck in due to transmission problems, and sadly it wasn't good news. Jerry gave me three options which were all reasonable options, but I have other places where my money needs to go right now. When its time, I'll definitely use Jerry and his team! read more

I had a friend working on my car for months without success and then they abandoned me. I called around and after speaking with Jerry Aubrey and Miguel, I made the decision to take my car in. I love family owned businesses and they renewed this for me. They were friendly honest and very informative. The prices were great and didn't break my bank account. I would definitely recommend Goldenwest Transmission for any repair read more