Best customer experience without meeting…read more I live in town but work very long hours outside of town and they are closed weekends. End of story? No, I called Devin's about an alignment on my 1990 F-150 they quoted a reasonable price so I went to schedule an appointment and found my schedule would not let me do it. The said I could drop it off on the weekend so I did, they called me Monday to let me know it was done. I slid payment in the drop box, they locked my keys in the truck outside for Pickup. Easiest experience I ever had working outside business hours. Quality Alignment to boot, Highly recommend.

Devin did me right when no one else would take the time to drive my car to diagnose the issue Devin…read moredrove the car and was able to identify the issue and the car if fixed now after a year of run around false diagnosis from others.

These guys are great - friendly, honest and fair pricing. I would highly recommend them to anyone,…read moreand will continue to use them as long as I'm in the area. No upselling BS

I'm new to town, Everyone recommended them. Very busy but got me in quickly. Saved lots of $ on a…read moreGM trans. 3yr/100k warranty nationwide Svc. Very Friendly, my new go to mechanic

Great Service. Friendly People. Highly Recommend. I've purchase my last 6 vehicles here and it is…read morealways a No Problem, hassle free experience.

Again! 5 STAR service ***** Excellent sales staff and…read moremanagement. Stefani is your person *****

I've had my oil changed, battery charged, and then had my battery replaced here. Not only do they…read morebeat all the prices in the area by a significant amount, but they do a great job. They used Jeep products, like the coolant and synthetic oil that is specific to my car. When it became obvious that my battery needed to be replaced, I didn't need drive a long distance or wait around, they were able to help me right away. As a senior woman, I felt very comfortable--no surprise charges, upsales, or mansplaining! Just good service at a reasonable price delivered by kind people. They also get extra points for the cool classic cars displayed in the lot. I'll work with them forever.

On August 27, 2026, while travelling from Washington to California with my wife and our two dogs…read morethe thing you fear the most on a long road trip, a warning light goes on in the car about a engine/battery issue. After some quick diagnostic support from the local Auto Zone we knew it was the alternator. After a few tries to find someone who would be able to fix our problem, we were lucky enough to get Emtech to help us. They were amazing and so helpful. The fact that we were dropping in out of the blue with no appointment, in crisis with no warning, and yet they not only agreed to help but got it done in a timely manner. As an added bonus they did it all for a reasonable cost allowing us to get back on the road to California. I cannot say enough positive things about Emtech!!

EXCELLENT customer service!!! We were traveling, towing a trailer & lost our serpentine drive belt…read moreon I-84. Managed to limp into The Dalles. Called 4 places that couldn't work us in for weeks. Our 5th call was to Emtech. Not only did they work us in, they had things repaired & us back on the road in 2 hours! They were pleasant, professional, joking, had us comfortable during a stressful family vacation. Also, the price was very reasonable. So thankful they were willing to work with us & help! Highly recommend these folks!​

I love this store. Especially the manager Bob made sure I got exactly the right parts for my car…read more He even helped me pick the best cleaning supplies as i am a neat feek. Everyone was curtious and helpful without being pushy. This is my favorite store and thanks again yo the management.

EDIT: AutoZone reached out to me and we came to a settlement. While I was not 100% compensated for…read moremy out of pocket expenses due to the defective product, they met me about halfway and I appreciate their position. Thank you to the AutoZone regional office and to Jackie, The Dalles store manager. I have upgraded my review. I ordered 2 remanufactured cylinder heads to go on a new Subaru engine 1-28-2020 and they were installed January 31 of 2020. My car was exhibiting issues with intermittent rough idle and a check engine light in the second week of January 2021 and everything pointed to misfires so I went ahead and replaced all spark plugs and wires (all Subaru) since it was time anyway and the car ran a little better and then got progressively worse. In March my car went in for a re-diagnosis because it was running rough. A leak down test was done and it was determined that water was getting into a combustion chamber. The shop was busy and my car was put on the back burner at the time due to staffing issues due to the pandemic and I had another car to drive so i told them to get to it when they could, and we thought that a head gasket failed , which had a 3 year/36,000 mile warranty so I told them to just do it when they could. We finally got a chance to tear the engine down (last week!) and found that the right cylinder head had a crack in it. I tried to put in a warranty claim but the rebuilder and a manager at AZ said no. My warranty claim had to have been put in within the 12 months. I gave the representative at NuTech the dates and miles at time of failure and they didn't care, citing they had to follow AZ's policy. I had the left cylinder head sent out to be checked and it was found to have had .010 too much material taken off during resurfacing so it was unable to be used again. This means that the left head was shipped to me under-specced from the start and I suspect that they missed a hairline crack in the right one that got progressively worse. I'm out another $570 for another set of heads plus whatever labor this is going to cost me. I ordered another set of cylinder heads elsewhere. Oh, and this is after only putting 4,385 miles on a brand new Subaru engine, with new Subaru headgaskets, and all work performed by a Subaru technician at a Subaru shop. Maybe I should've driven that car more so it could have failed quicker.

Honest, experienced, friendly and quick. Best auto repair in The Dalles, no contest…read more I've been taking my vehicles to Gray's Auto for many years for oil changes and servicing.

Jim saved our butts! We overheated and broke down in the middle of a long road trip. We got towed…read moreto Gray's Jim squeezed us in even though he was extremely busy. He was very nice and understanding and best of all got our car fixed. Our vacation could've been ruined but instead it's still gonna be awesome.

I drove from Portland to The Dalles today, only to find I had a flat tire. A local referred me to…read morePoint S. When I let them know I was there on business & had an appointment, they squeezed me in, found the problem, & patched my tire in 30 minutes! $20 fix! A big THANK YOU to these nice people! Thanks for treating a one-time customer so nicely!

This is the best place in The Dalles. Customer service is outstanding. They have helped me beyond…read morebelief. I would not hesitate to recommend this place to anyone. Thank you for your service.