When we were told that we might have white mildew and/or black mold in our attic, we knew that some…read morerestoration companies will "find" mold or mildew even if it's not there. Our search for an honest company led us to West Coast, and we hoped the reviews were true. The good news is, West Coast is as honest as it gets. Askia came out and looked around the attic while I watched from the ladder. First, he showed me that the supposed mildew was some sort of harmless sandy clay-ish material. And the supposed black mold was just "lumber mold", an industry term for "stain fungi"--the common dark streaks in lumber that originate at the sawmill or in the forest, don't weaken the lumber, and are not indications of moisture. Who knew? Well, Askia knew. And he actually spent time convincing me that we didn't need their services. So do I recommend them to you? You betcha! An honest company is a joy to find.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

As you read the response from EMS, please keep in mind, we paid them over $30,000 which included a…read morenew roof over our kitchen. Less than 2 years later we are paying over $50,000 to remove the poor work done by EMS and repair our kitchen for leaks in an area that never leaked with the old roof. A new roof should be water tight for more than 2 years. Are you willing to gamble on using EMS?

EMS gets 5 stars for communicating well and in a timely manner, being on time, knowledgeable, and…read moreprofessional. Jacob had a busy schedule the day we called and he made time to see the water damage situation and provided us with a quote by that same afternoon, WOW! Their rates are reasonable. We are very pleased with them, but opted to work with someone else, as our place is older and very particular. Jacob still deserves his 5 stars. We recommend EMS Restoration!

Omar & Moy were great to work with. They were extremely communicative and did an amazing job.read more

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

If you are searching for a company that will help your current home problem right now, whatever it…read moreis, YOU CAN STOP AND CALL SMART DRY!!! I was with another company who are making really shady claims and decisions when i looked up on yelp to see if there is anyone else who can help me. And this company is the one who responded and helped me out right away. They went above and beyond... Justin is the most amazing, helpful, responsive, organized and knowledgeable person in this business. He took care of us, guided us through the process and assured us every step of the way... even helped us with home insurance adjustor to get what was really needed, not on just what the insurance will want for us to settle with. I also wanted to commend Steve, our project manager for being honest and patient with the process. There are moments where i know he could have just let things slipped by without me even knowing but he was truthful on all the products and the outcome, he made sure we will be happy now and forever with the kitchen repairs. Also, i wanted to say how professional all the crew that came from start to finish, all were courteous, kind, hardworking and took pride of what they do. I even asked for extra work on some items and they delivered! I cant thank you enough. And will be recommending this company to everyone i know.

I had a leak in my kitchen coming from the upper floor . Justin and his team came to assess the…read moreproblem and found a small waterline leaking . They repaired and cleaned up all the damages that was done . Very professional and responsive . All the work was completed at a timely manner. I would always recommend them . Great job !

I cannot say enough amazing things about SoCal Steam Clean and the technician, Jorge! I also have…read moreto add that the person who initially took my call, Aiza, was so friendly and sweet. She walked me through the process before scheduling me. From start to finish, he made the entire carpet cleaning process an absolute breeze. Jorge was on time, efficient, professional, and incredibly thorough. He even let me know as soon as he was on his way, which I really appreciated. Once he arrived, he took the time to walk me through the entire process and explain everything in detail. He also told me about the pet treatment and carpet protectant options, and after he explained the benefits, I definitely decided to add those services! The attention to detail was incredible, and the difference in my carpets is AMAZING. They look and feel brand new! I honestly didn't realize how much of a difference a professional cleaning could make until I saw the finished result. It's so refreshing to have a technician who is knowledgeable, personable, thorough, and genuinely takes pride in his work. Jorge went above and beyond, and the entire experience exceeded my expectations. SoCal Steam Clean has officially earned a customer for life and will absolutely be my go-to carpet cleaning company from now on. I will also be recommending them to family and friends! Thank you so much, Jorge, for doing such an incredible job. My carpets look AMAZING!

Customer service was on point from start to finish! SoCal Steam Clean Inc. was absolutely amazing…read more Julia responded quickly to all of my questions and was able to accommodate the date I requested for service. I also really appreciated the communication beforehand, including letting me know which employee would be coming to my home. On the day of my appointment, Taro provided an estimated arrival time and arrived right around the timeframe I had requested. He was professional, friendly, and took the time to walk me through the entire process. He listened to my concerns about the mess my dogs had made of our living room carpet and made sure I knew that all of the products being used were safe for my dogs. Taro used an enzyme cleaner to help eliminate the unwanted odors, and I could not be happier with the results! My carpet looks brand new, and there are absolutely no lingering odors. Taro did an exceptional job! I will definitely be using SoCal Steam Clean Inc. for all of my future carpet cleanings. Highly recommend!

I have been dealing with some water damage at my property for some time…read more I found this water restoration company online and decided to contact them. What a great experience! Moses was professional, helpful, and super easy to work with The work was quick and everything was beautifully restored!

It's one of my worst nightmare. Finding mushroom growing out of my ceiling. I didn't know this was…read moregoing to be Last of Us situation happening in my own home! I did have at least 6-7 companies come by to pitch their thing, what's gonna happen, how much it was going to cost. In the end I ended with this company and I have zero regrets. Thankfully, I had the best people to get this situation resolved quickly. I worked with Arturo Ramirez (from San Diego)'s team from start to finish. Arturo came to give an assessment of what is going on, what needs to be done, and when they are going to do so. The preparation they did before the work was amazing. I have carpet upstairs and they put plastics on everything so there would be a minimal cleaning in the end. Arturo communicated with me on everything they are working on. After all done, they cleaned everything, they put back my toilet with no issue, the walls are painted and textured. I didn't think that they were cutting any corners or trying to get it all done and get my money and be out. Only small issue I had was the communication about the invoices with their accounting team. I had to call them multiple times to get it updated since I needed the bills split between HOA and me. But in the end they got it all figured out.

We had water damage in our kitchen, after looking at comparables and multiple company reviews I…read moredecided to call SD water damage and remediation svcs. Rafael gave me all the details I needed, after knowing insurance was not covering the damage he and his project manager Mario gave me multiple options to consider when trying to keep cost down. We ended up using their services for the remediation and remodel. Mario was awesome to work with and answered all questions I had. Cesar and Juan did the majority of the remodel work, and those guys are seriously a jack of all trade and took pride in their work. We were completely happy with the way everything turned out and would highly recommend.

Had a water leak that damaged our laundry room and Junior came out to handle the repair. From start…read moreto finish he was professional, punctual, and clearly knew what he was doing. He took the time to explain the problem, walked me through the repair process, and made sure everything was fixed properly. The work was clean, thorough, and done at a fair price. He left the space looking better than before the damage. Highly recommend Junior if you need reliable, quality work -- I'll definitely be calling him again for any future repairs.

I originally planned to use a separate company for the insurance side and hire my own contractor,…read moresince restoration companies can be notorious for subpar work. After tons of research and 10 interviews, Coast to Coast was the obvious choice. Their in-house insurance specialist/project manager setup is a well-oiled machine. Casey blew me away with his experience and professionalism and handled insurance flawlessly. Bolo was an excellent PM, with quick communication throughout the project. I'm very particular about quality, and whenever I raised a concern, it was addressed quickly and properly. Minimal surprises, flexible throughout, and genuinely easy to work with. I'd absolutely use Coast to Coast again for their insurance expertise, reputation, and service.

I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

on time, experienced, knowledgeable, and thorough, tackling the worst of conditions, smells, and…read morefilth with understanding and professionalism. They restored the environment with all precaution and safety with good communication.

Holly and her crew were the best. They listened to what our priorities were and far exceeded my…read moreexpectations. We were in a tight spot in a very trying time in our lives and they were compassionate and efficient. Highly recommend.