Owner is rude and very disrespectful. She has an employee that makes appointments but shows up to…read moreopen the salon 5-15 late. We waited while she went to QD for coffee. She saw us waiting but our time wasn't important to her. Owner actually stated that we came 10 minutes early yesterday so that makes it even. Really, her customer service is very poor. I will never go back there after I've received the tanning I've paid for. No refunds????

This tanning salon recently (I think 2 weeks) gained a new owner. Today I went to my tanning…read moreappointment 10 minutes early. I walked in and said (while looking around and noticed I am the only person there with the owner) "I am 10 minutes early, I hope that is not a problem." The owner said "I do not have an appointment for you." I said "I am sorry I made my appointments for 2 weeks." She said "I have been working in customer service for 30 years and 9 times out of 10 the customer is ALWAYS wrong." I shit you not - she really said that. My face fell off of my skull as I stood there. I told her that I would finish my 5 weeks that I paid for and I would not be back. She threw my tanning card at me and hit me in the chest. I stood there with my face on the floor - I have only gone there for a week and a half. She then said I will give you $20 back and you don't have to come here anymore. Things got ugly - I took my $20, tore my card in half and walked out.

I've never experienced a J2 before. In addition, the last time I went tanning was YEARS ago at a…read moretanner in a small town where I grew up. I didn't get the girl working the front desks name, but she was seriously so helpful, nice, and patient with me! The room that I went in was clean as well! Great first experience and I am pleased so far!

I go to J2 Tanning periodically when I am traveling for work, and I have to say, I am always so…read moreimpressed with the level of customer service from the staff, the beds, the cleanliness, and the modern look of the facilities! I'm relatively new to using tanning beds, and the staff has been wonderful in recommending tanning options and products for what I'm looking for without trying to oversell me. I definitely recommend J2 compared to the other Lansing area options!

Great beds, not all the best staff. The majority of the staff seem far removed from their job…read moretitle. Today was not the first time I've walked in and felt like a burden to the receptionist. I made it here 35 mins before they closed and needed to use the restroom before tanning. before even stating my name and what bed I would like to use, I stated that I needed to use the restroom first. I know better than to give my name and announce the room/bed I'd like to use before using the restroom because the receptionist will start the tanning bed clock right then. .....So you basically have 5 mins to use the restroom, remove your makeup, remove jewelry, make it to the room, strip down, lather lotion on and set your tanning bed preferences. You don't actually know how long you have left to tan once you make it into the bed because the clock only shows how many mins you've been the bed, not how long you have left. I tried to avoid having this happen and being cut short on tanning time but to no avail. My 9 min tanning bed time cut off at 6.14 mins..... no I know that sounds small but I am literally paying over $100 to tan twice a month... That's a lot of money to spend just to be cut short after driving across town to get here. I understand we were coming close to closing time when I came in 35 minutes before closing but if the staff is already checked out at 7:30 PM, maybe you guys should just start closing at 7:30 PM. In the end, I felt like whatever plans the girl had after work were more important than customer service. Whatever happened to greeting customers with a friendly smile? this will be my last billing cycle

Inexperienced staff who can't follow their own processes and in the end the customer is to blame…read moreand pays the price. The owner actually told me it was my fault when it was their fault. I do not recommend.

This is such a GREAT place to tan. The staff is amazing and so friendly. I love having this crew in…read morethe neighborhood. Check them out. You will not be disappointed.

This is an awesome place! Very affordable and the staff is very knowledgeable and friendly.read more

This place is amazing and has the best tanning beds around! Friendly staff and extremely clean!read more

I have tanned at this facility for two years now since the local one closed. I have to drive 8…read moremiles one way. The staff is always friendly, the beds and rooms are clean. I have use of all superbeds and use them all alternatively, that's the secret for a good tan. Plus you have to use a good lotion. I have never had a problem going here. It is a pleasure every time I visit. -K. Sova

Been a minute (or 30 yrs ‍) since I've tanned... They spent time bringing me into this century…read moreregarding beds, lotions, etc and made sure I had a plan to achieve exactly the type of tan I want. Time in the bed was quick and relaxing... Looking forward to having a bit of color! I feel at ease knowing I'm in great hands at this family business. Definitely recommend!

This small town tanning salon is lovely! Jay at the front desk is always friendly and helpful!read more

The staff here is so nice and very helpful. I opted for the Mystic Spray tan and it came out very…read moreeven and the correct color. The staff was great about walking me through the whole process and you are given complete privacy. It's a very clean, well run family business. I will definitely be using them again and will recommend them to anyone looking for a great tan!

Super clean and everyone was really helpful. I got the mystic spray tan and it was the best spray…read moretan I've ever gotten. I didn't know anything about color or what I should do and they were patient with me

I've tanned at a lot of places and this is my favorite by far. It's bright and clean, the staff…read moreactually knows what they're talking about and they run good specials. Their packages and visits are expensive but if you wait for one of their specials it's a good deal. Their lotions are cheaper than I've seen anywhere else, and a lot of times if you buy a lotion you get free tanning.