5/5 - Always a Great Experience at Brockhaus in Norman…read more Every time I've visited Brockhaus, the owner and the sales team have been extremely courteous, kind, and genuinely informative. The customer service is consistently top-notch. I picked up a Tudor FXD from them brand new, and the entire process was smooth and enjoyable. I also sold them a vintage Rolex, and they were very fair with their offer. I combined that with some of my own money to purchase the Tudor, and I couldn't be happier with how everything worked out. The store itself is clean and welcoming. On hot days they even offer cold water, which is a small touch but says a lot about how they treat their customers. Their selection of pre-owned watches is excellent--plenty of great pieces to look through. I haven't spent much time on the jewelry side, but the watch selection alone is worth the visit. Overall, Brockhaus is a solid place to buy or sell watches, and I've always left feeling well taken care of. Highly recommended.

Everyone is amazing at Brockhaus! I love the Oris that I bought from David. It's also been a…read morepleasure to work with Ben. Thank you for the recent adjustments to my Rolex bracelet. It fits perfect now!

I was googling this company's phone number and saw a one star review so had to check it out…read more.. Wow. I'm sorry that happened to Roger. I've had nothing but good experiences at America's Pawn (AP). Have done business with them for years ~ even at the old location. AND I also did business with Circle D. In fact, the owner of AP loaned me $$ on my daughter's clarinet (she is grown and no longer plays) when Circle D would not. I wonder, Roger, if the staff knew you were seriously considering purchase and not just someone "playing" on the equipment. AP has worked with me when my payment would be late, given me discounts and i've purchased many items from them over the years. I'll be going back!!

I bought an air conditioner on layaway,got it home and it was junk!they wouldn't even talk to me,…read moremuch less help me out.$400 just dumped down the drain.ill never do business there again and suggest nobody else does.

Always helpful, fair prices, and I always stay too long visiting with Mr. Ferguson. His work is…read morefirst rate and he is always honest in his advise and opinions.

The older man was very helpful and nice, while the woman was rude and short with me n left me just…read morestanding there! ur supposed to greet ur customers and make them feel welcome! other then that, got a battery change on my watch and was a great price!

They cross post their product and nothing wrong with that. But I take the time out of my busy day…read moreto make an offer on an item. A reputable company would respond. Instead they read my offer and remove the item with no reply at all. Maybe I'm over the top on this but customer service sucks anywhere now and this is just one of those places. They are prob so used to taking advantage of less fortunate people giving them a fraction of what products are worth. They blocked me on Facebook lol for the message on the attached photo. Lol. So just like that I won't support your business and will pass it along. If they don't have respect for customers they need to give it up.

The Best pawn shop in the state!…read more Friendly staff Clean shop Great prices Always getting in different merchandise I bought so much cool stuff from this place over the years

I yelp messaged Journey Jewelers a few weeks ago and was pleasantly surprised to get an almost…read moreimmediate response from Roberto, the owner, about a quote. I could not believe how low the quote was that he gave me for a white gold ring resize. I was also happy to find out that they have promotions going on for extra percentage off of different social media platforms. I sent my husband in almost 3 weeks later to mention the quote and conversation and Roberto immediately remembered our message details! That is excellent customer service! He took the ring and had it sized in a few business hours. I expected him to try to upsell us into paying for a rhodium plating because my husband's ring is a few years old, and he did not even mention it. (All of the other jewelers that I contacted mentioned it, and I get rather annoyed when other businesses push something onto you for more money that isn't necessary.) When he got the ring back, it looked fantastic! It did not even need the plating! They cleaned it up and shined it and it fit perfectly! I don't want to show a before picture because it was pretty bad, but the after pics look like we just bought it out of the display case. Roberto has won me over!!!!

Friendly and good service to clean and check my rings. It isn't free like my last jeweler, be…read moreprepared to pay. It's nice they text you when your items are ready.

Just contacted Tony today to sell some gold again.As always,he was very respectful and excited to…read morehelp me with the sale as usual.The transaction was quick and easy and hassle free.Definitely give them 5 stars for service and professionalism.Thanks.

I came here to exchange a hard drive that I had bought from them online for my XBOX 360 S. The…read moreclerk had told me that they don't sell anything in store for the XBOX 360, you have to order it online. I had just got the console in the mail and had no clue what part it took to save games. The clerk refunded my money for the hard drive I did have but hardly gave me any information to the questions I had about the game machine. I left here still clueless as to what I needed. The only help he had to offer was to check out Vintage Games across the street. This store is quite small but jam packed full of games, toys etc. I have an XBOX ONE as well and could've spent some money on games and such but I'll just go to Vintage Games and see what they have there.

Don't put money on products they don't have yet they will keep your deposit and sell it to someone…read moreelse once it comes in. You really don't want to know what else I have to say to you, therefore don't ask what else. You should at least refunded his money since he was told to pick it up today when it came in by 9, then you didn't even open that early as he was there. You should refund his money.

Blake at Zales is amazing. He is incredibly personable, knowledgeable, and has such a fun and…read moredistinctive way of talking about the jewelry. He made the experience feel exciting, special, and very memorable. Excellent customer service -- Zales is lucky to have him.

warning!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i purchased a…read morering in april 2025 while on sale and put it back for a birthday gift 8-7-25. i purchased the warranty. a couple of weeks later it was taken in to be sized and was there a coupe of weeks. she wore it for 2 weeks and i was at a jelers having my rings checked so we just had them check her for the heck of it. there was a stone missing, we were shocked. we put it up and about a week or teo later took it in to be repaired. they said the metal was warranty but not stones. we called and talked to the manager in okc and he said since it was bought online and in april he could not help me so i called the customer service for zales outlet. they will not stan d behind their products. we were to have it inspected in october even though it was not worn and they had it in their repair shop most of october , you would think they would have inspected it. i have purchased many pieces over the years from zales but i will never again purchase anything from them. obviously they are not the same company they used to be 25 plus years ago.