Worst company ever. Customer service suck…read moreAlso my car was on the highway and they asked me for the address. They don't know what are they doing.

It's fun being the new kid in town. Until something goes wrong…read more That's me! New in town without a list of established service providers. So you can imagine how bummed I felt when I walked out of Publix and discovered my car wouldn't start. A helpful do-gooder mechanic-hobbiest-type saw my distress and tried to jump my car with his cables. No go. He was able to establish with a gauge conveniently stowed in his trunk that my battery was fine. Damn. He thought it might be the car's starter, but didn't have one of those. Nor did he have other recommendations or a referral. Damn again. I called an auto repair shop that serviced my car a few months ago. The shop was certain they could fix what ever ails the car, but I'd have to bring it in. They don't operate a towing service. They could recommend one, though. Goodie! Yay! They called that towing service but the gentleman who operates it doesn't work weekends. Damn, once again. So, with 32% of the power remaining in my iPhone, I consulted Yelp for a tow. That's how I found Rico. Rico asked me a few pertinent questions, then I asked Rico a few pertinent questions. It was a Match. Yippee! "When can you be here?" I asked Rico. "I'm in West Palm, it'll be about an hour and a half." He told me he received a lot of calls that morning in West Palm. Lucky Rico. Business is good. "That's a long time to wait. You've got a great reputation so let me call you back if I'm unable to find another provider." "OK," Rico replied. I charged ahead calling company after company receiving no answer or inflated prices or replies indicating my lack of importance to the Universe. My phone was losing its charge, and I remembered what a good match Rico was. So I called Rico back and his timeline had shortened. He could meet me in an hour. And he did. He showed up at Publix parking lot, backed up to my car when an apparatus reminiscent of The Transformers extended from the back of his truck, enveloping my rear tires. "Cool!" Rico exited his truck, introduced himself, shook my hand, and did the other stuff necessary to secure my ailing car for its trip to the repair shop. All the while we exchanged polite chit chat. I asked him if he minded taking the car to the repair facility without me. "No problem," Rico told me. I handed him cash, shook his hand, and watched him drive off. Rico made this a painless transaction. He was quick, efficient, and competent. I'm glad to say I've finally begun my approved service provider list for my new town. And Rico is at the top. Thank you, Rico...

DO NOT USE THEM ‼ the tall guy was unhelpful, rude, no customer service at all when he arrived…read more.. what a pain in the azz the whole company is.. I wanted a copy of receipt ... They love to add extra charges. I got a song and dance number from the guy who answered the phone to the lady he passed me to.. SHE MADE A HUNDRED EXCUSES WHY SHE COULDN'T GET THE RECEIPT TO ME (meanwhile we live in the age of cell phones, text messages, emails.. (

Alex Kosma is a special employee. His patience dedication and caring for the customer was next to…read morenone in the industry. Alex genuinely cares, I would use him for any towing related needs!!

Amazing service. Lisandro was very kind, professional, and towed our truck to get us out of trouble…read morewhen it stopped working in the middle of I-75. He found us easily, and even provided technical support to share our location so he could find us. He showed up within 20min of our call. Good, fair price. Speaks English and Spanish. Also--for those who might appreciate this--the ride on his truck was very pleasant. It smelled really nice and clean. Clearly a very nice person. I am definitely recommending. -- Tremendo servicio! Se los recomiendo si necesitan que les remolquen el carro. Muy amable. Habla español e inglés. Nos sacó de paso cuando nos falló la camioneta en el medio de la I-75. Llegó en 20min y nos llevó hasta el mecánico. A demás, para los que también aprecian este tipo de cosa, disfruté mucho el viaje en su camion, el que está muy bien cuidado, y huele a limpio. Es obvio que Lisandro es una una persona profesional y atenta. Buena gente.

I was pulled over on the side of the ramp from I-75 to the Turnpike after my oil lamp lit up. I was…read moretrying to figure out whether it was safe to continue driving when I saw the tow truck spot me from I-75 and head towards me. The gentleman in the truck (I believe he was the owner) helped me evaluate the oil level in my car, determined it was only a little low, topped me off and let me know it was safe to drive the car. He wouldn't let me pay him anything and didn't try to scare me into paying for a tow service I didn't need. I have to highly recommend their services as trustworthy and ethical. He could have easily scammed me and didn't.

My mom got into an accident a few days ago which resulted in her car being sent to a tow yard. I…read morecalled different towing companies and when I spoke to John I knew I was going to hire their company in that call. He was very reliable, and detailed when he explained the process. He picked up my moms car and took it to the her place of residence, provided details all through. Thank you.

My transmission gave out this morning on the way to work today. Googled towing near me and called 4…read morecompanies who never answered my call till I reached Broward Towing and Recovery. What a great experience. Prompt, courteous service and at a fair price. Don't waste your time calling others. This is proven. Thanks for providing AWESOME service. Exceeded my expectations. Marcus. Actual customer...not a paid actor.

Great services. Always on time and affordable. Give us a try 24/7. Servicing all of Broward County…read morewith damage free towing and transport.

My son was side swiped by a commercial vehicle at the end of May. When I reached the site of the…read moreaccident, the police had determined that the vehicle could. not be driven because the commercial vehicle had damaged the front bumper, the right front tire, the passenger doors, and the right back tire. There was a Primos Tow Truck nearby and they were able to assist. The staff at Primos has been professional, efficient, and extremely helpful throughout the entire process. They have gone above and beyond to make the repairs, deal with the insurance company, and keep me informed of the progress. They are SIMPLY THE BEST!

The worst bodyshop! They are rude and didn't try helping me in order to keep my car there as long…read moreas possible. They have a sign at the front desk area showing that they charge $170.00 a day for storage. Find a different body shop, there's plenty out there that are profesional, do a great job and storage fees are a lot less.

we Were stuck on the side of the road for 2+ hrs waiting for roadside assistance , this company…read morecame without us calling them , gave us great customer service and offered to repair our wheel for no extra cost.

Work truck broke down and my supervisor asked me to call a tow company these guys popped up on my…read moresearch and I'm glad they did thanks again for the fast service.

Will be saving his number. No fluff he was very cordial, price was right and he was quick. Usually…read morehave to wait at least an hour Javier arrived in under 15mins. He was knowledgeable and honest, made sure i got back safe too. Hopefully i won't need to use a tow anytime soon but if i do i know who i am calling.

One of the fastest tows I've had in a while. Very kind and willing to help however is needed.read more