My parents needed a ride home from the airport after being stuck in the Philippines due to their flights being cancelled and rebooked multiple times. They usually use Evans Transportation if their kids can't pick them up. But because of COVID, Evans was not operating. Not wanting them to be stranded at the airport and knowing they don't know how to use Uber or Lyft, I decided to search for other alternatives. I knew I wanted something where I can pay in advance so my parents didn't need to worry about paying, and something that can drive them and their luggage directly home with no other passengers in the car. I looked at reviews on Yelp and saw that Golden Gate had some good ones. I compared prices to some other shuttle services as well and decided this was very reasonable. I sent out a message through Yelp and they responded quickly. I was able to set up a shuttle ride over the phone two days in advance to have my parents picked up from SFO. What I really liked and the reason I give this company 5 stars, was their clear communication. My parents are not clear communicators, so it was imperative that I needed a shuttle service that could understand and work with me to help my parents find their way from plane to shuttle. While I was stuck at work. Lol. They were able to check on my parents' flight status, and the driver arrived on time. My parents did not follow directions (I knew it) so the driver had to contact me, but they eventually contacted the shuttle driver and found each other. Once in the car they realized they did not have their house keys. Luckily, I work one exit away from their house and the driver was kind enough to make a stop by my work to pick up my copy of keys. I really appreciate the good service this shuttle company provided. I have not personally used this service, but my parents have said that they would definitely use them again. Ride was smooth, car was clean, driver wore a mask. At a time where we are experiencing a pandemic and stress levels are high, it's good to know getting a ride from the airport is one less thing to worry about. If you are reading this and wondering if this shuttle service is any good, I highly recommend them. Bookmark this page! read more

I usually use this service only for when I have to go on business trips (about once a year). This time I used for personal family trip. We spoke with Yad and was able to book him for a van for six people the day before we were to leave. So last minute of us but he was more than willing to accommodate us. It is so nice how Yad remembers me too! Very sweet guy and punctual too which is what I truly appreciate. My family were happy because they didn't have to worry about driving to the airport and figuring out where to park. The biggest thing was that he comes right to your door and you can sleep the entire ride. Thanks Yad for your wonderful service!! read more

Exceptional service, hands down. They provided airport service to SF for us during the extreme hours of about 3:30AM and Midnight for the return transport. They were early both times, which is awesome. Being on time is obviously important, but to be early to an appointment speaks more to me about their promptness. The day before we came back to the US, we got a message from Yad asking if our flight details hadn't changed. So that was great knowing they didn't forget about is 2 weeks later. :) Very professional and nice driver, Yad was. They even provide wine tour service as well. Will definitely spread the word to our family and friends. I'm very happy with their service! read more

Golden Gate Shuttle handled our family's transportation needs with ease. From start to finish Yad was professional, prompt & even revised our return transfer last minute due to our airline flight cancellation & changes. Thanks for making our transportation worries a thing of the past! Do yourselves a favor & give them a call for your Napa tour or airport transfer needs! read more

We enjoyed the trip with Golden Gate Shuttle from Davis to SFO. We had four large luggages and two cats. Their shuttle is cozy and large enough. BTW we successfully booked the shuttle at midnight after 1am. Our driver Yad helped a lot. (Such a nice guy! He has two dogs! It would be better if we could ride with his dogs!) We will definitely choose this shuttle again when we come back! read more

Reliable, on time and friendly. I use them every time I travel. Highly recommended. read more

Got a quote on Yelp and finalized details via email. Quick to respond to emails and texts. Originally booked for departure but also ended up using for arrival as well. Both times were great rides - on time, vehicles were clean, wasn't texting/calling or using cell phone while driving . Our flight was actually early but our plane ended up sitting on the tarmac for 30min and we communicated any updates via text, and was very patient and understanding about the situation. Very helpful when it came to helping with our luggage while my husband installed the car seat and I wrangled the toddler. All around great service and would use this company again. read more

Recently I had the opportunity of using services of Golden Gate Shuttle, Inc from Pleasant Hill to San Francisco Airport and back. Their service is affordable, timely, and courteous. I highly recommend Golden Gate Shuttle, Inc Check it out for yourself!! Raj D. read more

Yad responded promptly to my quote. I had a very early picked at my home and he was there on time. He was very friendly and professional during the ride. read more

If you need transportation to get you to the airport check these guys out-I've used their service four times --excellent service -very prompt and professional-I was picked up-at the time agreed upon taken to the airport and picked up promptly ask for Yad read more

Received great service! Good communication which is key, and on time for taking to and picking up from San Francisco airport.

Can't say enough positive things about Golden Gate Shuttle. Our usual driver was Yad, and he was outstanding. I used GGS quite a bit over a period where I was flying back and forth a lot between Chicago and the Bay Area. Taking BART late at night, and when only back in the Bay for a weekend just wasn't convenient or time effective. He was always there, and dealt with the frequent flight delays and late arrivals with patience and a smile. Also used them to pick up and drop off a sister-in-law, mother-in-law, and wife to the airport a couple times. Always there, always dependable, and trust me, sending a car service to pick up an in-law gets major points. Going from SFO to Benicia is no small task, let alone for a mother-in-law in her 80's. With GGS, it was always great service and good cheer. SO worth the price! Drop the cash, take a ride, and relax in style. read more

Yad was professional, helpful, and patient throughout the booking and driving my family (2 adults, 2 small children, 2 dogs, and LOTS of luggage) home from SFO. Highly recommend, and plan to use again if required. read more

I needed a same-day 10 P.M. ride from Oakland Airport to Benicia. They were on time, courteous, and drove safely. I had looked at some other reviews for Benicia, and they were not very good. Either they were late, never showed up, or the drivers were lacking in driving skills and business courtesy. A relative suggested Uber, but quite frankly, I do not trust them because recent media stories show that their driver and vehicle safety screening really sux big time. I did not want some wino in a questionably maintained vehicle showing up in Oakland to take me home. read more

Yad responded quickly to my quote request, and estimated time of travel for an early morning multi-city pick up from Vallejo and Pleasant Hill with transport to Oakland airport for a colleague and me. He was timely, friendly, and professional. The ride was safe and pleasant, the vehicle was clean and comfortable. read more

We took Golden gate shuttle to and from the airport to San anselmo and could not have been happier that we did. The drivers were in touch with us several times before the pick up. They were on time, friendly ,and drove safely. The cars were comfortable and clean. The price was reasonable with no hidden charges . Highly recommended! read more

Great service. Driver gave us perfect directions through the airport to meet him. Quick drive to Napa. Safe driving and clean vehicle. Definitely recommend! read more

Our family uses Golden Gate Shuttle regularly. We moved to Napa area one year ago and found we needed shuttle services to and from both SFO and OAK to Yountville. We found Golden Gate Shuttle, Yad is the owner, and find them very reliable. The fee is very fair. We recommend this company. read more

This is the best car service ever. They are always on time no matter how early or late you need them. Very professional, helpful and just a pleasant experience. I've only used them as airport transportation but plan to call them for other destinations over the summer. I highly recommend you give this company a try. Liz Yeakley read more

I called and made reservations for a pickup after a cruise ... they got right back to me and explained prices etc which I thought was very reasonable. We set up a time for pickup in San Francisco at the cruise terminal and they were right in time!! Very nice to be able to jump in and be taken directly to our house. We will definitely Italy use them again when we go read more

I had to take a trip back to the east coast earlier this month, which meant travel through SFO. I like to take BART because it's so easy, but flight was leaving early, so there was no way BART would get me there early enough using the first train of the morning. I thought about using Uber (never have yet), and checked out the price from Benicia to SFO, and it wasn't cheap, and the idea of riding in someone's Prius at 4 in the morning was hardly exciting. I checked out Yelp and that led me to Golden Gate and Yad. I made the call, and I got a person with a professional demeanor answer on the other end. Alright! He told me his name was Yad, and I told him my situation. He told me he could accommodate my schedule, and when I asked about price, he was better than Uber. Reservation set! He was right on time, got me to SFO with plenty of time to spare, and was nothing but courteous. I decided then I'd have him pick me up on the way home, and he told me, "No problem." I texted Yad my flight info for the trip back. What was supposed to be a flight arriving back at SFO around 10:30 pm on Friday night ended up being a series of problems. I kept Yad apprised of the problems, and he never suggested to find other arrangements. I ended up meeting him curbside around 1:45 am Saturday morning. He was right there, grabbed my luggage and got me home quick and safely. No extra charges, no complaints, just great service! I know if I have any shuttle or limo needs, Yad's my guy. read more

My son and I used this service a couple of days ago and we are thrilled! After being stuck in the Islip, Long Island Airport for over 36 hours, (myself, my 11 year old son and my 5 year old dog, no less) we finally landed in Oakland and waiting to take us home was Golden Gate Shuttle. I was done, I was exhausted, I wanted to sit in the van and cry like a baby. The man who picked us up was kind, gentle, so very helpful and I have to say, an absolute gift! The van was clean, up to date, and everything worked! I'm not sure what I expected, but these guys do it right! My husband found them the day we landed, and they treated us like we were longtime customers. I am a fan! And I'm a soon to be longtime customer! Well done! read more

Golden gate shuttle is the best and more affordable than the rest! Me and my family used super shuttle in the past and was extremely dissatisfied with their service. We found golden gate shuttle on Yelp with 5 star reviews. Yad is friendly , dependable, and on time with superior customer service! Golden gate shuttle is the ONLY shuttle service we will be using! read more

Wow!! Talk about great service and great prices I did a research all over and this was by far the best deal and they arrived on time the ride to Oakland airport from fairfield was great I will definitely use them again and recommend this service!! read more

The exceptional customer service provided by Golden Gate Shuttle can be described as prompt, professional, attentive, and flexible...all based on my recent experience with this company. From the initial set-up of the reservation, to the day of the pick-up from home to Oakland Airport, and then the return trip from Oakland Airport to home, the company ensured that leaving and returning from vacation remained stress-free for me and my parents. Our driver, Yad, ensured and verified the accuracy of pick-up/return dates, flight information, and departure/arrival times. Yad also made sure to check-in with me via text as the return date approached to ensure that he would be at the airport (curbside) as soon as our luggage was collected. He was also very flexible in moving up our pick-up time due to a flight delay. In short, the customer service Yad/Golden Gate Shuttle provided was impeccable! I would definitely recommend this company and their business for anyone who is looking for professional transportation services. read more

Yad is the best: affordable, on time, courteous, and friendly. He is the ONLY airport shuttle we will use. Highly recommended!

I called these guys to pick me up from Bottlerock yesterday. They honored a reasonable rate, treated my girlfriend and I like friends (gave us free bottles of water), and were honest and picked us up when many others would not have. I will definitely be calling Yad and his family for my next trip to Napa. read more

Golden Gate Shuttle is the greatest! I used them on a recent trip to Wine Country and it could not have been more pleasant. Yad met me at the airport in a clean, beautiful Lincoln. Next thing I knew we had arrived in Calistoga. We arranged for the return trip and Yad was in touch to confirm! He is a very nice guy who understands the need to be quiet and rest and also can give a great narrative if you want. What a treat not to have to hassle with traffic, unfamiliar roads, and travel fatigue! I recommend Golden Gate Shuttle! read more

OAK to SFO. Driver was waiting for us and delivered a safe and eficient document trip between the airports. Van was clean and the driver very knowledgeable and friendly. Price was very reasonable. This service is HIGHLY recommended! read more

Great ride ! On time . Friendly and efficient! Needed to go from OAK to SFO with no time to spare! Thanks

If you are not sure which limo service you need to choose, trust me, you must go with Golden Gate Shuttle. YOU WILL NOT REGRET IT!! My husband and I live in Northern VA, and we were looking for a limo service that could accommodate our needs for our wedding in Sonoma, CA last month in September. All of our out of town guests were staying at Best Western in Sonoma while the church was only 2 blocks away and the reception venue was 10 mins away from the church. We simply needed a few limos to transfer 36 guests to and from the hotel and the venue. All of the limo service we contacted for estimates said that they would charge the 5 hour minimum, but we did not want to pay for it as we only needed rides to/from the hotel and the venue, 5 hours apart. We found Golden Gate Shuttle when we started talking about giving up on the limo service option for our wedding. Yad, the owner of Golden Gate Shuttle is the BEST! He only charged us the two rides we got to/from the church and the venue, not the 5 hour minimum nonsense. There were some miscommunications on our end that picking up our guests did not go as smooth as planned after the wedding, but this is no fault to Yad. He showed up with two lifts on time as instructed and again they were there again when we were ready to leave the reception venue. They were very pleasant, courteous and punctual. That's everything you need from a limo service, right? The service was beyond expectation that we decided to use them for the winery tour next day. I had 8 of my family members who came to our wedding all the way from Japan, and I wanted them to experience the Napa/Sonoma scene during their visit. Again, he was on time, courteous and generous offering a bottle of campaign for all of us. Next day, a few of my family members had to catch the early flight from SFO, so I was going to call Uber or local airport shuttle, but once again, we were so satisfied the service Yad provided, we used the Golden Gate Shuttle again!! Everything went perfectly, but this is not the end. There is one more thing Yad did for us even after we came back home in VA!!! My uncle from Japan left his sunglasses in the limo during the winery tour. I immediately contacted Yad, but we were already on the way to SFO. He offered to send the sunglasses to Japan (remember, he did not have to do this!!!). Sure enough, I got a copy of the USPS receipt confirming the shipment to Japan!! I'm the last person who would provide reviews on Yelp. In fact, I opened a Yelp account because I wanted to share my experience and positive feedback with those who are looking for a limo service in the area. Don't waste your time looking for the service. Just go with Golden Gate Shuttle!!! read more

I had an immediate need for a ride to SMF when my original plans fell through and they graciously pulled together a ride for me right away! The service from reservation through drop off was excellent. I should add that on my way to the airport my flight was changed by the airline. The driver was so genuinely nice about taking me to a hotel instead (that added to our driving time.) I'm so grateful for their kindness during all the airline changes + my last minute requests. read more

I had to take a shuttle from Suisun to Sacremento at 4am and Golden Gate Shuttle picked me up on time and provided a comfortable ride to the airport. The price was great! I took a different service back to Suisun from Sacremento amd spent 200% more than qith Golden Gate. Thanks for being professional and affordable. Id definately recommend using them in the future! read more

Yad has driven both me and my husband to the airport and back on a number of occasions. He is always on time (often at a ghastly hour of the morning or night) and is always friendly and happy to be there. We appreciate his professionalism and dependability. We 100% recommend Golden Gate!!! read more

Excellent choice of shuttle service to Sacramento airport . Our driver Yad , was prompt and professional during our ride to the airport . I also appreciated how he waited patiently for us on our return trip home . It took awhile to get through customs . After a long day of travel it was a nice welcome not to have any delays getting home . I would use this service again . read more

Yad is phenomenal. We reserved a limousine around Calistoga/yountville/st.helena area for a wine tour and it was a great experience. The limousine was very clean and very comfortable, and had complimentary water and ice. Yad was so nice that he even went out the way to drop a friend off at a different location. I will highly recommend these guys to everyone. The prices were the best out of everyone. Will soon be using them for a wedding. :) read more

I have been using shuttle service through golden gate shuttle for about 3 years. They are alway on time and communicative. Their price is reasonable and ride is comfortable. There was one time my flight delayed for 4 hours. I ended up arriving SFO at 2am. Gold Gate Shuttle made sure I arrived home safely. I would recommend to my friend for their service. read more

I use Golden Gate shuttle every time I have an overseas business trip which requires that I go through SFO. In the 2+ years I have used their service, I have never been disappointed. Yad is usually my driver and he is always very polite and punctual. Being a woman, I always worry about safety when traveling and I feel very safe when using Golden Gate Shuttle and having Yad as my driver. He drops me off conveniently at the drop off area and picks me up conveniently at the arrivals terminal pick up area. I appreciate the cleanliness of their vehicles and the friendly conversation that we have on the drive. I would highly recommend Golden Gate Shuttle for all. read more

My husband and I needed transportation to my son's wedding in San Francisco. The idea of leaving my car at BART over the weekend did not appeal to me, nor carrying luggage on the train. Most shuttle services seemed to provide transportation only to the airports. Luckily I found Golden Gate Shuttle! Yad provided on-time door-to-door service from my home to the B&B for a very reasonable rate. The car was very comfy and clean, and I enjoyed good conversation for the entire trip with Yad, the driver. He was super professional, friendly and considerate. When it was time to go home, he picked me up at the door and took me back home. I hope they will be in business for a long time, and I will definitely use their services again in the future!! Thank you, Yad!! read more

Helped an elderly neighbor arrange a ride to the airport for a vacation adventure. She was very nervous about getting to and from San Francisco. Barely uses a cell phone. Yad was phenomenal. Stayed in touch with me the whole way. Arrived on time at both departure and arrival without a hitch. Started the trip at 4:30 a.m. I will recommend Golden Gate Shuttle to anyone and everyone. Professional, Courteous and just flat out Excellent. Thank you Yad!!! read more