Came on a Thursday for the first time. It happened to be lobster night, which was more costly than…read morethe other nights. Arrived around 5:15pm, and there wasn't a line, but the restaurant had a good amount of diners. Pretty good ventilation at the front of the restaurant, but the back part of the restaurant, likely the overflow room was where my family and I were seated. It had a funky smell to the area and there was poor ventilation. I wanted to step out but I refrained. Everything felt stuffy in that section. The only nice person was the male staff member at the front for checkin. The rest of the staff were not very friendly. The hostess who walked us to our table was not very friendly and just rushed things. Took our drink orders, and didn't say much. Just walked off.
I was surprised to see the pitchers with the beverages were sitting on top of a counter outside where customers are, without any lids. Anyone can just walk by and touch or spit in them. Thought that was not very hygienic... Different sections of food. I never expect food at buffets to be of good quality or taste excellent, so the food items were all mediocre. The teppanyaki grill was... well, let's just say they use the same spatula for everyone's entreés. You load up your plate and the cook throws everything on the grill. Uses the same spatulas to cook everyone's food. If you have allergies or sensitivity to spice, then probably avoid this section. He cooked the meat for someone else's plate and then touched the veggies for the other. Used mod spice level sauce for one, and then same spatula on my entreé. My order was non-spicy, but it had a kick since the neighboring sauce got onto my stir fry. Dessert section isn't even labeled.... meaning, the baked/dessert items aren't labeled other than the gelato flavors. Crab legs were very salty. Lobster claws in the cold section were OK though. The warm lobster they serve is limited to 1 per person per serving. Long line, and if they run out, you have to wait or return when they serve again. People were waiting in line while eating their food... the lobsters are tiny, dry, and with very little meat. It is definitely not worth paying the extra for lobster night. The amount of waiting time is ridiculous and there is no guarantee that you can even get a lobster. Some groups have 1 person waiting in line and then when it is their turn, the rest of the group members (5-7) cut the whole line to each get a lobster. I was trying to get 1 for my mother, and I didn't get to eat one, but didn't mind since it didn't even look good. Rest of the foods were mediocre too. I had 1 plate that wasn't even full... lost my appetite. Wouldn't return. Hygiene.... cross contamination... Some people say this place is like the old Pala casino buffet or Las Vegas buffet- definitely not the case. Parking can be compact. Gets busy around 5:45p it seems as more people were waiting in the lobby.
