My husband and I have used Gays Automotive for more than 25 years. The service is timely and…read morecomplete, we've never had to return because a service item was neglected. I trust, because of experience, if I'm told additional work is needed, it's actually needed. The pricing is fair, and hasn't inflated as drastically as say a dozen eggs. I appreciate an honest local business and recommend Gay's to friends and family.

I went in because my car would squeal when I turned on the air conditioning. I had 2 belts replaced…read moreand an oil change. Great service and communication. Plus I'm only 8 minutes away so this will become a go to car place for me! Highly recommend!

Had brakes and front wheel bearings that needed to be done. Jeff got to me, got started on the…read morejob, and kept working until the job was completed. Brakes and wheel bearings are now as they should be.

Would not recommend didn't even come to do repair. Said was coming and the calls and said he can't…read moredo it

I sent my daughter to Christian Brothers after calling and speaking with Preston. She had recently…read morebeen pulled for having a taillight out and was concerned that if she went somewhere, she might not be treated accordingly as a female and wanted to go somewhere she could trust. Since she is away at school it wasn't something I could do for her.. Preston set me at ease and she was taken care of quickly, and quite fairly. I will definitely will send her there from now on with alll here automotive needs. These guys are the real deal !!

I gave them one star because there is no option for ZERO STARS!!! If you are choosing them because…read morethey are an authorized repair shop with your car's extended warranty (mine is through CarMax) please stop and explore your other options before you make the same mistake I did....unless you want your 17 year old daughter stranded in the middle of the road at 5 pm on a Friday afternoon...OUT OF TOWN....First off...let's talk about the 3 weeks they had the car to make some repairs...3 weeks due to having the wrong parts sent...of course they blamed some of that on the local Chrysler dealership.....so they fix everything that they said was wrong when I brought the vehicle in, but also recommended a coolant flush with my oil change ...$4900 (warranty covered $1400)...within the next 3 weeks the radiator hose has blown out on her on the 45 bypass....take the car back......they tell me that doesn't have anything to do with their previous work bc the hose was worn.....On my inspection sheet it shows "all hose in good condition " $367 and 5 days later ....because.....Yea you guessed it...that Chrysler dealership had them order the wrong parts AGAIN.......NOTHING IS EVER THEIR FAULT..... ONLY 2 hours after picking the car up from this second repair....i get a call from my daughter that the heat isn't working in the car now.....I call back the next morning and Brian tells me that yes it's possible it's not working due to their previous job so bring it in at my convenience........less than 72 hours after this is when her car completely shuts down in the middle of the road....OUT OF TOWN......I had the car towed to Christian brothers and my daughter tells me that the tow truck driver even made a comment about how many cars he has to take there bc they have messed up on the repairs...hmmm.......so Brian reaches out to me promptly after they open today (Monday morning) and I tell him what happens...he says he will call me after they push it into the bay and look at it.....I remind him that the heat wasn't working due to their previous repairs bc evidently there are no notes that said I called it in Wednesday morning...he also tries to gaslight me and say a technician said the check engine light was on when it left Tuesday....NO IT WAS NOT!!!.....so anyways we are now dealing with a busted radiator that was just in fine condition upon previous inspection......I had the car towed from Christian Brothers to my normal repair shop(who unfortunately doesn't use the Carmax warranty program) and guess what.....the second tow truck company that I used was not the least bit surprised to be towing a vehicle AWAY from this location. If you have made it this far reading my review Thank You!! I am hoping I can help anyone avoid going through this experience! I did tell the owner I would be giving them a bad review , also spreading the word on social media! I hope this helps some other single women not get taken advantage of by an owner and business that obviously doesn't care about their customer.....