Chicken breast was dry Okra was burned and overcooked Dirty rice not too bad. Okra was replaced and delicious Service was good, overheard manger yelling and cursing at staff, staff was young and it was a busy night. Restaurant/Restroom was so clean. I would go back during the day and try it again. read more

Ordered two spicy tender combos and was asked about side dipping sauce. Told them what we wanted, but never got any for either order. Once at the window was told we ordered one spicy and one regular, after stating we ordered two spicy. They said could I just give you the spicy packets. For $28 I would expect sauce. read more

We door dashed dinner and the kids meal to not make here and other items it's almost 9pm now and my kids are already tired and hungry for them to be fucking off with there damn food read more

Golden Chick - Green beans 2 kids meals raspberry lemonade 1 golden tender - Fast Food Near Me - Abilene, Texas

Ordered family meal on the app got home and no rolls called location team member said we don't charge for rolls and proceeded to explain that they are free. Well it I knew that before ordering and paying I would have made different choices for dinner. Poor customer service read more

Place is always clean. Staff neither friendly nor unfriendly. I typically get the catfish. The rolls they serve are outstanding, as is their gravy. Mashed potatoes not made from scratch of course but really not bad for delivering the gravy. read more

4 piece combo 8 piece poppers $18.38 I stopped here because my uncle had be raving about the roasted chicken. After three days of it, I decided to stop today. When I walked in I was overwhelmed with the many menu items. Every part of a chicken is available. I let the cashier know that this was my first visit and she helped me out with a few combo choices. I ended up ordering a 4 piece, roasted and fried and then added an order of poppers. I was given a number which I immediately knew came with a wait time but i was okay with that. While waiting two employees come in from outside. One of them was holding a copy of a marquee. They walk to the back of the store and then came to the front of the restaurant. All of a sudden the male employee jumps up on the counter to started making changes to the menu. The area he is standing on at the counter is where you pick up your order. Yea your order will be bagged or on a tray and never touch the counter, but this makes everything else questionable. Before I could ask for the manager, she walks up front and supervises the changes being made to the menu board. I then figure this was a normal here and just took my food once my number was called. I started eating the poppers I ordered but thought more of the guy on the counter and didn't eat the rest of my order. The poppers were great but I won't come back to this establishment. read more

Golden Chick - Employee standing on counter where food is picked up. - Fast Food Near Me - Abilene, Texas

See all

I went back again to give it another try after the awful experience I had a few months back. Well...it was a mistake! Carolyn the manager evening manager on the weekends is the worst at representing your restaurant. Who is actually the one in charge of hiring her? After so many complaints on Google I've seen in the past she is still there, with the worst customer service possible. Rude, and aggressive when I called up there because she forgot my side. She ended hanging up on me and acted like if it was my fault! Never again. Until she's gone we will not be back to this location. read more

Love it! Best Fries and chicken in town! Clean and friendly service. Also good shrimp and fish!

The food at this Golden Chick is typically decent. Nothing extraordinary except for one case where the fried okra was perfect with excellent flavor. They are not always accurate in orders, but what fast food restaurant is. They hit it 95% of the time. The tenders are always good and they use the "softer" ice in their drinks. read more

The food wasn't flavorful nor the service good. But the worst thing was the restrooms. Someone had peed all over the place and when we told management they had an attitude. read more

I had a terrible experience while trying to pick up a mobile order at the Golden Chick Location in Abilene, TX on North 1st Street on 06/08/2023 around 06:21 PM. I went to the Golden Chick in Abilene, TX located on North 1st Street to pick up a mobile order my mother had placed for a family meal set for pickup at 6:15pm. I got off of work a little late and didn't arrive at the restaurant until 6:21pm. When I got there I told them I was picking up a mobile order. They had the receipt printed out, but the order was not ready. We have been told during previous visits that family orders are made to order, but when I arrived there at 6:21 the order had not started yet. They started gathering the chicken tenders, fries, rolls, etc. , but all the items we had ordered were not even warm and were room temperature. The coleslaw that was ordered and we were given had expired and all of the employees were using their bare hands to handle the food. I saw an employee use his bare hands to lift up a bun on a sandwich to add sauce they had forgotten to add to it for a drive-thru order. If I am going to place a mobile order around 5:30pm and have a pick up time of 6:15pm I expect everything to be ready by the time of 6:21 pm. This location is always having some kind of issues like this while the south side location never has hiccups like this. My family and I have decided to just use the extra gas to go to the southside location from now on because they don't serve stale, cold, and expired food and they always have the order ready to go on time. I am extremely disappointed with how this visit at this location ended. I sent a corporate complaint to the golden chick corporate email the day this happened, but they never got back to me, so just thought I'd share the entire experience on Yelp. I think I'll just avoid golden chick all together since I've yet to get any kind of response. read more

First time and we can't complain as it's as good as take out fried chicken can taste. Really enjoyed the sides especially their fries and dirty rice. Worth a try! read more

After catching a small buzz at the Willow Creek Winery, we needed munchies! I like their chicken and Glenda likes their soup. The wait was a lot to long but they were busy so I'll only gripe a little. The food is good so we"ll be back. read more

Catfish is in our top three in Taylor County...their rolls are so good..friendly people work there ....fried chicken also in top three in town. read more

Been waiting for two 4 piece meals to go for 20 minutes and counting. Kids behind the counter just taking their sweet time. Ridiculous

Customer service was terrible a-soon as I walk in I'm the only customer with my date no one greets us I get to register a lady finally comes and takes my order the chicken was cold the new chicken wings was over sauced and my Mac and cheese was cold the only food I enjoyed was my mash Potatoes thankfully I used a coupon to save on some of the order but the food quality and service was ooor and my bread rolls were burnt they usually look like glazed with butter they was supper dry I won't go there again even doe I love there chicken read more

First and last time. Sat in line 27 minutes from ordering. Excuse was the credit card machine went down. I hope someone enjoyed my meal. I didn't get it. Got rubber tenders, Mac and cheese, fried corn something, a roll & gravy. No napkin no eating utensils. I received sweet tea instead of unsweetened. I tasted the tenders and they were cold, flavorless and overly greasy. 10 bucks down the drain on a dinner I was unable and subsequently, unwillingly to eat. read more

This place prices are so through the roof. 13.00 for 5 piece fish 10.00 for 3 piece. I bought pkg of 2 steaks 5.00 at United Grocers. You'd think this was soviet Russia.!!! We refused to buy. read more

Opps I Done It Again! Last night was KEAN's 29th Annual Cruise Night in Abilene Texas. I tossed a leg over the HOG to strut my stuff (a black Harley Davidson motorcycle) for all of Abilene Texas to see. After several trips up and down North 1st Street I pulled into a place to watch the bikes, hotrods cruise. You guessed it Golden Chick.... After about 30 or 40 minutes of watching the parade of cars I went in ordered the 2 piece chicken, mac & cheese, and a drink. Not the best fried chicken in town. It's just OK. The Staff must have been enjoying the autos too because the sweet tea was EMPTY! The experience is what I expected it to be very average. Will I go again; most likely......I mean they are all over town so I must be missing the attraction. read more

not good at all food getting greaser and after 3 times still could not get order right took my money back never went back keep your family away from this dirty restraunt read more

Third messed up order. Waste of time and money. The owners son Roger has a message to call me but I doubt he'll do it. Hey, Rogers Dad, you need to wake up and see your loosing business. read more

Good place for a late night meal. Sure wish I could get Golden Chick's Catfish in California. read more

Plenty of food for a great price! Team there was very courteous. Ordered the southern fried catfish meal and it was great!

Horrible service, entire order wrong. Went through drive through on 8/7 to get 2 meals. Charged extra for multiple zing sauces, which is fine, only to find out at the window there was none. No refund or even an I'm sorry for that. Ordered spicy tenders, got regular instead. My tender sandwich was rubbery and cold. The staff is always rude and unprofessional, through drive through and dine in. Will NOT be eating here anymore. Avoid this place at all cost. read more

New store redesign has made this place MUCH MUCH more better looking both inside and out! More parking lot space. A lot more cleaner inside as well. Service is quick. Food is good. My favorite fried chicken place in town! read more

I waited 15 minutes in a drive through only for girl at the window to tell me that it would be 15 more minutes for my chicken. Why? You know you're going to sell chicken. Chicken should always be ready. This is the third time it's happened and this is why I'm leaving a bad review. I recommend Church's Chicken across the street. It tasted better and was cheaper. read more

Soooo, everytime I go and I ask for honey mustard at-least 3 times when I order, I never get my honey mustard. It's wack.

I came to see my friend who is the cook and got some food and i have no complaints. The store looks and feels clean you can feel a bery friendly vibe as you walk in the door. Workers are very Polite and respectful. The tenders were Hot, fresh and great tasting. The rolls were Perefectly cooked and beautifully golden. I highly recommend this Golden Chick no matter what the past reviews. read more

Great service, great tea, and great chicken. Ask for the student special (it's not on the menu) you get 5 chicken strips, 1 side, a drink, and a roll. You could also substitute the drink for a side on the student special. read more

I used to love the place when my parents would bring it home when I was younger. What a difference time makes or maybe a changing of the recipe. Bland, bland, and yucky what is that sick feeling in my stomach bland. I hate this place now, the staff is not friendly and did I mention bland food. read more

The food was fresh and good. Love the chicken and the sides they offer. I didn't wait long for my food. Can't wait to try the catfish!

This has always been my go to place. Went by tonite and ordered two (2) chicken breasts. Asked for freshly cooked ones. Got home and both breasts were overdone and dry. Fed to my dogs. Sure miss the one on 351. It was the best. Will try again, but will definitely check the chicken before leaving. read more

Over 30 minute wait on chicken tender meal, through DRIVE THROUGH. Yikes. Isn't chicken their specialty? Very inconvenient.

Horrible! Has really gone down hill. Used to be my favorite place to get chicken tenders now I'll never set foot in this restaurant again. Dirty floors, dirty tables, soda was flat ( all flavors). Food was overcooked and cold. read more

Usually thy are pretty good. But a lot of the time the chicken is super duper bland and one time i ordered a 6 piece tender meal and yhey gave me.four tiny maybe inch long tenders... I went inside to get the right order and they just put 2 more tiny chicken tenders in there. $8 or so for maybe 3 bites of chicken is RIDICULOUS. Dont serve it if its miniature or just add a bit extra to even out read more

Always have to wait for food, they will tell you 10 minutes and then 30 minutes later you are still waiting, only to get the tenders home and they literally had no flavor what so ever. Will for sure make the drive next time to get something else... The dining area always looks dirty, not sure if this is a staffing or mgmt issue, but this place needs some help! read more