I had a phenomenal experience at The Jewelry Doctor. I happened to stumble across this business on…read moreYelp so tysm fellow Yelpers for the raving reviews and #inspo. I called on Friday evening and spoke with Ari who possesses a dynamite personality. In typical A type character, I had several inquiries and he didn't miss a beat nor seem annoyed. Given the level of customer service I received during that brief interaction, I felt confident I'd be happy taking my watches here so I visited the next morning. I recently retired my Apple Watch for an Oura ring (this proved to be a stellar choice but I digress). I had a couple of watches that required new batteries: a Michelle and a Movado. More often than not, I've found it difficult in the past to have a battery replaced in these watches without some extra exorbitant costs or simply folks have been reluctant to perform any work on them. I really appreciated the ability to wait while I had the batteries and some links removed from my watches. There was plenty of beautiful merchandise to look at and Ari is both extremely knowledgeable and pleasant so it wasn't painful to wait. Cindy was also very kind and helpful. She was instrumental in finding the proper fit for my wrist. Additionally, the dial on my Michelle watch needs to be replaced because the M left town from too much wear. Now that I've taken it out of a 6 year plus coma, I should probably replace it. I asked her about the cost and she said she'd call Michelle about the part on Tuesday (today). Follow-up: she called me first thing this morning to report back. I will definitely adopt this dynamite business and team for my future jewelry and watch needs and I recommend you do too. Finally, they offer a punch card for battery replacement so eventually you'll get one on the house. Furthermore, they also offer a 30-day period should I decide I need a link added back or an additional one removed for a more comfortable fit. And I believe (but confirm with them) a 1-year warranty on the batteries.

I have been taking my jewelry and watches here for years. They excellently priced and perform great…read moreservice that is timely and prompt. For special orders, it may take anywhere from two to four weeks depending on what you need done -- take the stone from one ring and add to another, repair parts on a tag heuer automatic watch where they have to order the parts before installing them. But they are always transparent with the time frame and pricing. Most of the time, I need battery replacement for my long list of watches that also includes my wife's. Or if I need a ring re-sized. Battery replacement they normally can do within 10 minutes, and they have a nice comfortable lounge chair to sit while you wait.

Took my Rolex in to repair the broken stem, another Jewler said it would the from $500 to $750 to…read morefix it and they might have to send in away for repair, I thought that was excessive. I then took it to McMaster & Johnson, they looked at the watch and said the break was close to the gold crown and easy to fix and quoted me $125.00 to fix it. They were fair and honest. Perfect people to deal with.

Best jewelry store in palm beach county period!!! Honest! Great quality work! I've been having Mike…read moremake my chains for years! Great guy honest great work!!!! You can not go wrong here!!! If your looking to make a custom piece or buy somthing already made they got you!!!

Marcelo was so wonderful! I brought in a watch that is a few decades old and they replaced the band…read moreand put in a new battery and it only took 20 minutes. I was pleasantly surprised that they offer a one year warranty for the battery. And they even took some links off for me because I have very small wrists AND gave me a baggie with 2 extra links. Highly recommend.

Absolutely terrible experience dealing with this place. I brought my watch in for a simple battery…read morereplacement, and when I got home and tried to set the time, I noticed the small hand wasn't working properly. This is something any competent and honorable technician should have caught before handing it back to a customer. When I returned to the store a couple of days later to explain the issue and return the battery, the person I dealt with was dismissive, unhelpful, and arrogant. He claimed they set the time when they replaced the battery, but that's impossible to do, especially without noticing there's a mechanical issue. He refused to issue a refund for the battery, even though the battery is brand new in perfect condition and could easily be used for another customer. To make matters worse, the owner has completely ignored my follow-up correspondence. For a store that overcharges for something as basic as a battery swap (they charged $25!!), I expected far better service and accountability. Bottom line: the customer service is awful, the pricing is way overpriced, and the management clearly doesn't care. I will never go back there again. Avoid this place at all costs.

Brought in a 40 year old Rolex that needed to be refit. I had a couple of the old links; the…read morejeweler was unbelievably helpful and diligent about making it perfect. Also cleaned it up and treated me like an extremely valuable customer ! Didn't charge me a penny which I actually felt guilty about. Great customer service. I highly recommend them

This place must be a complete rip off. Brought in an earring where main stone fell out of frame…read moreand needed to be reglued and prongs readjusted. They made a big deal out of it, measuring the stone and the frame and I don't know what else. The price to repair was $150.00. Virtually no inventory in the shop. Don't know how they stay in business except by ripping unknowledgeable people off. Took earring to another local jeweler. $18.00 for the repair.

I don't care where you are in Palm Beach County, Sparkles Jewelers is the only place for jewelry…read moreexpertise! I have been going to Sparkles Jewelers for Approximately 8 years and Im a very small scale Connoisseur. Matt (the owner) has never been anything but kind, helpful, and knowledgeable. He treats his customers like family and truly exerts a humble, caring confidence in his business and his workmanship. Truly worth the drive every single time! I have purchased items, repaired items, sold items, and had watch batteries replaced. If you are in his area, or not, stop in and say hello and see what he has in stock. He has some amazing pieces of jewelry.

So glad to find a small, independent jeweler with this level of quality and service. Matt quickly…read morereplaced several watch batteries while I waited and offered good advice on another solar-powered watch I was having trouble with. He also recognized the issue with my engagement ring and was able to replace the head with a lower profile option in a very short time. I couldn't be more pleased!

The staff at Provident Jewelers always amaze me. I went in today because my watch stopped working…read more I thought it needed a new battery. But upon inspection, the battery that was running in the watch had popped out of place. At first glance, it appeared that the battery would not stay in place. After a few minutes of fiddling with it, the very capable jeweler was able to seat the battery and get my watch running again. Now, time is l money and I wanted to pay for the fix of my watch. They would not accept a dime. This is the second time this has happened to me at Provident. Great customer service I would highly recommend Provident for all your jewelry needs.

I went in to get a new watch I purchased elsewhere sized to my wrist and Kyle was great. He was…read morevery helpful, kind and welcoming. After sizing my watch he showed me all the features on the watch and took the time to make sure all my questions were answered. It was a great experience working with him.

Quality store and excellent staff and service. Great selection and many styles to choose from at…read morereasonable prices.

My fiancé brought the ideas for my engagement ring to Rebecca Tassell and she created the most…read morebeautiful ring for us. I am absolutely in love with it and always get so many compliments on it. If you're looking for someone to design and/or create you or your fiancé's ring, Rebecca is the girl to go to!

The only way I can share my happiness with business is to spread the word. They are excellent there…read moreis no need for me to go to Provident or Hamilton Jewelers any more. I can trust this business with all my good jewelry. I glued my fob so it wouldn't come apart with crazy glue and they took the time to help me break it apart so I could get a new battery in. it's just a wonderful place and so close in the Bluffs Shopping Center. The replacement on my ruby ring with a small diamond that was missing was done excellent and I didn't t have to worry about getting it back. They are honest!! I have had serious problems with Bergman and I will never go back there.

I have literally never been so happy! I wanted to reset my diamond engagement ring Into a halo…read moresetting. After 10 months of getting the run around from the jeweller that sold my fiancé the engagement ring I went into RH and Andy did back flips to make my new setting with limited time. 5 weeks to make it happen before my wedding. He did everything he said he would do and kept in touch with me every step of the way. It came out so beautiful. I have gotten at least 100 compliments. I have done other business with RH including repairs and selling old gold. I knew it was a reputable place, but this time I was so impressed and I feel compelled to tell anyone and everyone. It's rare these days to get service like this! Andy and Burt are the best! They love what they do and it shows.

They add a personal touch to everything they do. I have done business with them for decades and…read morehave never been disappointed.

The women who own this couldn't be more pleasant to work with. Their jewelry repair service is…read moreexceptional. And -- they sell pre-owned luxury handbags. Taking 2 over today!