********UPDATE*********…read more Within an hour of posting my original review the owner, Michael, called me directly. We worked things out over the phone and I received the excellent customer service I have experienced with him in the past. I was going to delete the original bad review but I feel that people should see how the company is quick to respond and work things out. To me that shows how important their reputation is to them and their desire to do right instead of wrong. So I'm leaving the original review, updating the stars and saying that I HIGHLY RECOMMEND doing business with this company. ************************* So I have had a bad experience with Go2Party Rentals that I want to share with everyone just to make you aware. On June 7, 2020 I had booked Super Slide Bounce House Combo w/ Pool, 8' Tables (x2), Folding Chairs (x2), Snow Cone Machine, and Giant Jenga from them for my son's 10th birthday. I paid $159.67 half of the rental cost. I rented it for two days from June 27th at noon to June 28th at 8pm. Michael Salazar was so kind to me when doing the booking. A week before the date set up COVID started to get worse again in Houston and we decided to cancel the party. Again, Michael was kind. Told me that normally they would put a time limit of 1 year to rebook but because of COVID they would give me another year. So I was supposed to have until the end of June 2022. The beginning of June I get a phone call from a lady and she told me I had to use it by the end of the month. I explained that we were in the middle of track season and I didn't know when we might actually be available. I told her what Michael had told me. I tried to explain to her that I had lost my job in April of 2020 and I was still not working and wasn't sure when I would be again. Long story short I basically felt forced to book it again for my son's upcoming birthday knowing I might not have the remaining half of the balance. So June 13th I found out my unemployment for some reason had ended. I tried to call them and see about rescheduling or pushing it out like Michael and I had talked about. No return call. I emailed them. No response. I have called numerous times from the 14th to today and no response. So pretty much this company has taken my deposit and refuses to call me back. I want to reschedule with them but they won't let me. Times have been hard for all of us this past year but taking advantage of people under the circumstances is inexcusable in my eyes.

FANTASTIC communication, follow up and delivery of services. Michael and his staff are courteous,…read morefriendly, and professional. All the products we rented were in good shape, clean and delivered and picked up on time.

We had Chef Wayne's 'No Cook Monday' meal today and from beginning to end it was delicious. Today's…read moremeal was Chicken Parmigiana; delicious homemade marinara sauce with creamy pasta and a garden salad with fruit that was second to none. Also garlic bread and yummy brownies for desert. At $45 for serving for 4 it can't be beat. We will be ordering every Monday. This includes delivery to your front door! Give him a try and I hope you'll enjoy it as much as my family.

Chef Wayne and Howie made my husbands 50th dinner party a success ! From the moment they arrived…read morethey were friendly, followed Covid protocol, and took care of every detail. It was so great to relax and enjoy a dinner party. The food was amazing, we will definitely have them do another party !

Way Better Sound and Visuals made my event a hit! Charlie and the team are great. They are…read moredefinitely professionals! They were on-time and ahead of schedule. Plus, we had someone on-site during my event to make sure everything ran smoothly. I literally had changes up to the morning of my event. The WBS team handled the changes better than I did! It was so nice to have this taken off of my plate. I would definitely hire them again! (Now - if only they also offered tables & chairs, linens and catering!)

My team and I came from California to produce a couple shows for our SF Bay Area client in the…read moreHouston area. We researched A/V teams in the area and landed on WBSAV and we could not have chosen a better team for the job. My experience started with Aerron in the office and she was outstanding from day 1. My client and I had several changes along the way so she had to update my orders several times - never a complain and was happy to help. At the event, we had the pleasure to work with her and their A1, David. David is a very knowledge sound tech and helped us achieve amazing results for our client. We took their team to a second show the next day and again they did not disappoint. On time, flexible, friendly, and very knowledgeable in their craft! Thank you WBSAV for making my job go smoothly! I'm sure we will be coming back to Houston again soon!

My birthday party celebration. This staff did an amazing job. They were very professional and…read moreknowledgeable

Ali is so incredible! Of all my vendors for the event she was the most responsive, helpful and…read morepatient. I cant say enough good things about my experience with this company. I looked at multiple places across Houston for event rentals and this place either has it all or hunt it down to will get it for you! I'll never know how she was so organized but wow! Can't wait for the event to see it all come together!!

David and his team at Swift Events were fantastic to work with. David helped me create a lovely…read morevenue for my daughter's hill country wedding. I highly recommend!

Hire for your party, look nowhere else. You will be very pleased with your decision. I have only…read moreamazing things to say, the team went absolutely above and beyond anything I could have hoped for. The gentleman, Russ, knew all of our 60 friends drinks by heart and would have them ready for them as they were ready to take the new one. The lady behind the bar made absolutely wonderful cocktails. we would have absolutely no hesitation in hiring their team again and for sure, will look no place else And Sarah, is so absolutely friendly and responsive when you are planning your event. The Dream Team, for sure!!

I met Sarah and her amazing staff through other wedding vendors and have been lucky enough to…read morephotograph her drinks at some events. So when it came time to host my own event, it was a no-brainer, she was the one I wanted. She and I discussed the drink I was thinking of, something that represented my new brand, had glitter and felt fun! Also I wanted it to be more sweet than sour. Sarah created something beyond expectation, not only was it amazing to look at, it was DELICIOUS. She also has an amazing team! Sam is so funny and talented as a mixologist, same with Russell. They are always cracking joke, making you feel comfortable, and serving you the most delicious drinks. They are my go-to for a mixologist in Houston.

I have been to many a event and wedding across the country (incl Napa and Oheka), but Jackson and…read moreCompany provided by far the best food I have had at an event.

Jackson Hicks is still the prince of parties! I love to be invited to Jackson and Company events…read moreas they really create an magical fine dining atmosphere. As a person who has tried lots of their dishes, I must say their chefs are some of the best around.

Amazing services, nice staff. Overall great price. They are local and always work things about with…read moreyou