Unfortunately had a poor experience here when getting an estimate for repairing a pearl necklace…read more(restring and new silver clasp). A female manager quoted me a very high price of $650 due to labor costs, without even measuring the necklace or counting the beads, said that's the cheapest in the mall and how another shop wouldn't give me the same price. She also pressured me by saying today was the last day of the sale. Nonetheless I walked away, did not feel like it was an honest or professional experience.

Great products and always willing to bargain. I've bought a ring from them and gotten one sized.read more

Great service! I have taken several pieces of jewelry to be fixed, cleaned or resized and every…read moretime I am impressed with the greeting and service I receive. I have also purchased several gifts for friends here to include gifts for small children. There is not much that they don't have and if for some reason they don't have it they will do their best to find it for you. -Erik

DO NOT GO HERE! Took…read moremy wooden watch here to remove a few links. When i got it back, it still wasn't the correct size and in order to remove the links they scratched up all the sides of the watch. it was brand new when i brought it in, and it looks terrible now. paid 30$ for them to ruin it. At the same time i dropped my watch off, i dropped a ring off that my pearl had fallen off, i wanted it reattached. I just got my ring back 5 months later. when i first picked it up, my size 5 ring was a size 7... they had somehow resized it as well. and when i mentioned that the ring no longer fit they argued with me for days, saying they didn't change it. I can't even fit a size 7 on my thumb. it was ridiculous. and instead of trying to fix it they just said they did nothing wrong and they wouldn't fix it. After a month of arguing (and showing them my receipt that showed it was a size 5) they finally made it a size 5 again, but it looks absolutely terrible and stretched out. and I paid 35$ for "only" the pearl getting superglued on which i could have done myself. They are stubborn rude old women that don't care at all about customer service. my family, friends, and I will not be returning and I strongly urge anyone to STAY AWAY!

I visited Charleston Alexander to sell a gold wedding band after hearing their advertisements about…read morebuying gold and paying top dollar. The experience was disappointing. The store was nearly empty on a Saturday afternoon, and the evaluation felt rushed. The employee used an old calculator, came back with a "best I can do" style offer of $250, and provided very little explanation for how the number was determined. The offer seemed low, so I left and got a second opinion. Another local gold buyer tested and weighed the same ring and offered $400 cash, which I accepted. I understand businesses need to make a profit, but a $150 difference on the same item is significant. My advice is to stay far away.

I had a couple of older rings that I didn't need and needed some cash to help out with life. I…read morephoned and spoke to Duane, and stopped by the next day to trade in my gold. The store was a bit hidden on the side of the carpet store in Falls Church, so I phoned to get help. It's nice that they answer the phone these days. Duane buzzed me in, weighed my rings and gave me a very decent price of $180. He was very professional and friendly and made the whole process so easy!! I highly recommend this store in Falls Church, and him personally!! five stars!!! (Tabatha De Santis)

Bought a pair of Diamond earrings from here for a great price. Their prices are amazing and great…read morepeople who work with you to make sure you leave happy.

I do not recommend doing business with Gus. I purchased a 2ct K SI2 loose round brilliant diamond…read morethat I had him place in a custom made setting that was a white gold ring with 1.42 cts of pave diamonds. I paid him $11,000 for the solitaire and $5,800 for the custom made ring setting. The engagement I bought it for did not work out and my ex was nice enough to give it back to me. Since trying to recover my investment, I haven't been able to find anyone that will give me even $5,000 for it. It is an EGL stone that he gave me paperwork for that values it at $18,000 and he had the ring appraised before he handed it over to me which valued it at $23,000. I asked Gus to buy the ring back for just the cost of the stone since the ring was a service he provided and I understand I can't ask for that back. He refused everything reasonable which he would make money twice off me with that one ring. This tells me he either doesn't know jewelry values correctly or he knows he did something dishonest. Gus effectively cheated me out of over $10,000.

I was referred to Gus by a friend and had been taking my jewelry there for repairs for about 2…read moreyears. Initially everything was great...great turnaround....great work...etc., until recently. I took my engagement ring in to be repaired for a loose stone. After picking it up and wearing it home I noticed that the loose stone had fallen out again...like within hours of picking it up. I quickly called Gus and arranged to take it back to have it repaired. The problem came when the stone fell out again after being repaired the second time. After talking about the problem I was informed that I would have to get a new ring because my ring was beyond repair. At which point I took my ring to get a second opinion and was informed by two separate jewelers that the previous jeweler (Lazaro) had used adhesive/glue on the stones to get them to stay in. The adhesive/glue had begun to spread throughout the setting thus causing more damage. I'm not sure if Gus switched repair personnel but the fact that they would use glue on my ring instead of just telling me they could not repair it is pretty astonishing and disheartening. I was able to take my ring to be repaired by another jeweler and am very happy.

When looking for a ring to propose as a guy is one of the most anxiety-driven activities you go…read morethrough. It was very warming to work with Dan and Moijey Fine Jewelry. They are patient, and extremely professional when it comes to helping pick the right ring. I could've easily gone to any jewelry store (which I did) and deal with people whose concern is the sale. There's no rapport building with other jewelry companies, but I felt like Dan and his team became like family during this process. They worked with me and helped me design an amazing one of a kind ring that my fiance is in love with. I refer any and everyone to Dan and his team. Further his assistant Gillian is amazing. Very detail oriented.

The Moijey Team went above and beyond helping us design a custom engagement ring that far exceeded…read morethe quality of anything else we saw and because it was custom, actually ticked every box of what I wanted. I was looking for a unique but timeless ring to enjoy for decades to come. Gillian's attention to detail, patience, and ability to translate my vision into reality is unmatched. We could tell she was truly invested in helping design the perfect ring for me, and we couldn't be more grateful for the stunning end result.

A fascinating store with an eclectic array of rugs and other items such as hats, housewares,…read moretrinkets. The inventory is high quality. Another yelper has written that Woven History is a carpet version of a great bookshop; I couldn't agree more. The space is inviting. It's 3 row houses joined together, with nooks and crannies everywhere. The longtime proprietor, Mehmet Yalcin, widely known for his expertise, sadly died last year, however, his daughter, Rabia Yalcin, is now running the store. She's been at her father's side from the beginning, and so the torch has been passed. I met with Rabia recently and she's hit the ground running. She's knowledgeable, trustworthy, and easy to do business with. I can recommend this treasure trove of carpets and village arts that originate from countries found on the famous Silk Road. It's a one-of-a-kind place and very worth your time.

Loved the staff! They had a great collection and they also were able to give me a detailed history…read moreof the items they collected. Would recommend anyone interested in purchasing antiques to visit.