I had to have a stone replaced in my wedding ring. The owner is such a sweet lady and did an…read moreexceptional job at a great price! It looks beautiful! I would definitely recommend this business to anyone needing jewelery repair!

They looked at every single piece of jewelry that I brought in. They were exceptionally nice and…read morehelpful! Going back to see about re-purposing a ring. So many great suggestions!

The wife needed some links removed from a couple of watch bands! They fixed her up right away and…read morefor a very reasonable price. Also instructed her on getting her one watch working again!

Highly recommend. I stopped at this location while visiting family from out of town, and requested…read morea pretty quick turnaround time (3 days) for a necklace repair, which the team was happy to meet. Was not expecting to receive a call the very next day advising that the necklace was ready, especially during the holidays. Great customer service is a rarity anymore, but this team exceeded my expectations.

Visited today to sell some jewelry from my mother's estate. Chris was courteous and professional…read more I felt I got a fair price and would go back again.

Went to sell a piece of jewelry. They told me a clean 1 carat ruby in 14k gold is essentially…read morescrap gold, and the ruby has no value. Obviously that is not true, but they were pretty aggressive with their opinions. Do your research and know exactly what you have before you consider selling here. They deal in whatever they can make a buck on, and obviously are not experts in the field of fine jewelry. Take the time to find a buyer who appreciates the true value of your jewelry, clientele of the pawn shop most likely are not these people. I'm not saying they were disrespectful, they seemed nice enough, but had very limited knowledge in jewelry. I had also talked to them about diamonds, and they kind of just glazed over when I talked about cut, color, and clarity. They assigned diamond values based on carat weight alone. Proceed with caution.

Bought some silver, quick service, good price, easy to find, highly recommend, friendlyread more

I'm rather new to the area and unfamiliar with the local pawn shops. I was really impressed with…read morethe service and honesty I received here. I worked with Tim on a couple of occasions and he has always tried to make things happen for me. He is fair and genuine! Thank you for making this easy and almost fun!!!

These people are the biggest crooks you will ever come across if you are selling gold or silver. I…read moretook in 32 gr of 14 KT gold and 1 gr of 10KT, worth close to $900. The nephew said it was worth $600 and would give me $575. I should have known my facts before going in, but didn't check it until getting home. I also had 214 oz of silver coins, which he ran through a machine and offered $2000, but I did know that was worth more and questioned him. He ran it through the machine agsin and came up MUCH higher. He said the machine was set wrong and offered more money, but at this point I did not trust him. I should have gotten the gold back but live and learn. I called to see if he had made a mistake and he promised to call back the next day. He did not. I called and got the owner who was a nasty, hateful old man who is quite accustomed to unhappy customers and had all the answered ready. He said that he had 40 complaints against him with BBB and for me to go ahead and they would just laugh.

I feel compelled to leave a review regarding my experience with selling gold here. You can see my…read moreother reviews, I have been selling scrap gold for 15 years or so as a way to finance new jewelry I want to have made for myself. I had about 16 grams of scrap 22K gold I had to sell a few months ago. The gold was worth about $1100. I met with Kevin when I entered and as he was weighing my items (I also have a professional scale and weigh everything before submitting), he told me he only works in Pennyweights and would not be able to tell me the conversion to grams as he "does not know how the conversion works". I have never encountered a bench jeweler who would say that. He is extremely rude. Let's say he really doesn't know about conversions, a simple google search could correct that (which is what I did). He offered about $500. Being new to the area which is a smaller town and about to leave on vacation in a day, I accepted the offer, but later when I compared the receipt he had given me along with the weights in pennyweights, they didn't align with my measured weights once I converted the values I had written down. At this point I could not do anything, but felt a bit crappy about the whole transaction. Skip ahead to last week when I took a well measured pouch of 22k gold jewelry as a test, some of it scrap, and was again given an extremely low-ball offer. Here is some perspective: it was 19.585 Pennyweight or 30.36 grams. The baseline value of the gold at the worst rate is $1980. He offered me $915, which is about $700 less than the best offer I got from another local buyer and about $500 less than the worst offer I got from a local pawn shop. Needless to say, I did not sell my scrap gold to him. This is not someone I would want to work with in the future nor would I consider for selling any gold in the future. I would consider his lack of clarity during the buying process to be highly suspect and think this has probably been the most unpleasant experience I have ever had selling gold. I have received low-ball offers before, but at least those people have been upfront about their business model. I can't say the same here. Condensed version: Rude, unprofessional, doesn't give clear explanations, and gives the lowest prices in the area for any jewelry or gold you will want to sell. STAY AWAY!

This is an update. Kevin Bear is my Go-To jeweler for new or estate jewelry as well as resizing,…read morerepairing, Restringing, Or remaking any kind of jewelry. He is friendly and explains what he can do and why he can't do something (wrong metal for example), I've never had a problem. He has the knowledge and expertise to work with my inherited pieces as well as more recent purchases. He also has a nice selection of new and consignment / vintage pieces, which I always check out and often shop from. Kevin and his assistant Beverly are friendly and helpful, and the small shop is bright and comfortable. Highly recommended!

They have good prices for 10k , 14k gold, natural , Moissanite diamonds and CZ. The workers are…read morevery helpful. I recommend if you want custom pieces as well.

From the owner: Sell jewelry gold and diamonds repair easy layaway plan Faince and watch battery and gold and…read morediamonds!!