I called about selling some gold jewelry and such. They came to see me because at the time I was…read moreunable to drive. Thewy looked at what I had to offer. They then explained what my items were worth and the reason for the estimate. The value they offered far exceeded what I had hoped for. These are good and fair people to deal with. If you have a pawn or a sale item try everyone else then go meet Joe for the best deal.

Just got off the phone with Joe & he was super helpful! Very knowledgeable about the guitars I am…read moregoing to sell him & seems very fair!

Heidi(the owner) is one of the sweetest humans ever! My now husband and I were looking for our…read moreengagement and wedding bands. After going to several "big name" jewelry stores, we quickly realized that we weren't going to find our forever pieces. From the first moment we walked into Freeman and Foote, Heidi was right there to walk us around and make us feel comfortable. We ended up purchasing both of our wedding ring sets from her. They are handmade, one-of-a-kind, vintage pieces, stamped with the jewelry designers insignia. After the wedding, decided to solder our engagement and wedding bands. We went back to Heidi, who not only provided this for us, free of charge, but made our experience all the more happy again! We will always see Heidi!

I recently had a piece of jewelry cleaned here, when I arrived to pick up my item the employee…read moreasked me where was I employed. I figured she was making general small talk. Following speaking with her I paid for their services and walked back to my car, which was parked across the street from my place of employment. As I was getting into my car I noticed the employee I was speaking to at Freeman & Foot Jewelers walk in front of my place of employment; and turn around and head back towards the jewelry store. Seeing the employee perform this act I felt I was being profiled, due to the fact that I am a young African American male. I will no longer do business with this company, and I will suggest anyone who does to spend their money elsewhere.

We brought at least 40 coins. Some silver dollars, several Kennedy half dollars, dimes from the…read moreearly 1900s, and some unique coins. I thought he was, at best, abrupt and not personable. We told him not to mix up the coins, as some were mine, my daughter's, and my boyfriend's. He dumped out the coins, looked at them, and put them in piles ( mixed them all up) Without talking to us. He had zero comments about the cool, special, sentimental coins. "No, that's not worth anything..." He said he melts the coins down into silver bricks. I should've spoken up. He took advantage of our lack of expertise. He gave us less than our lowest expectation for all of the coins. He didn't give us a receipt. He did email when we asked for it after we left. The coins were Not itemized!!! He will swindle you if you don't know coins and their prospective value. The downtown pawn shop would be a better place to go.

Scammers all the way, always adjusting, always taking from you and costing you more money in the…read moreend. There is no such thing as being a good client with these people because they will get YOU in the end. Negative stars if possible... AVOID, AVOID, AVOID AT ALL COSTS. Plenty of other dealers/wholesalers to deal with in this country.

Very knowledgeable and honest ! I highly recommend . Good communication and serviceread more

Selling a piece of gold jewelry I was skeptical as always. The service was friendly and…read moreknowledgeable. Accepted their offer as it was a good one. No need to do more research as they were more than I thought. I would go back for sure.

I've been in this store several times and had a good experience. I've also sold an old collection…read moreand was treated fairly. I called today to ask about selling silver and the women I spoke with informed me after making me wait that they were not interested in buying silver. Huh? I thought that was part of your business. Guess I have to drive to Albany

Great salesmanship and amazing deals is my go to placeread more

Been to this shop several times. Lou is very fair and paid me top-dollar for my items!…read more Recommend him highly!!!

Worth the drive to see Lou. Honest and trustworthy. Highly recommend to anyone looking to part with…read moreold jewelr/coins/etc.

My first visit there, to sell some old gold and silver jewelry. I was greeted immediately and the…read moreowner was very friendly and efficient. It is always difficult to judge whether such an establishment will be fair in their dealings, as I have been taken advantage of before in other places. This, however, was a very positive experience and I think I got a fair deal. I maybe could have haggled more, but I had cash in hand within minutes. I would use their services again.

5 stars all the way. I walk in, man greets me to repair my necklace at moments notice. He fixed my…read moregold locket clasp in seconds, it's been broken for 20 years! Very helpful, very friendly, very professional! I will be back to check out gold and silver! Thank you guys!!!

It was a very cordial atmosphere. The sales person was very attentive and she answered my…read morequestions. I did make my purchase

Family owned business in the heart of downtown Syracuse. They have so many unique pieces and all of…read morethe staff are so friendly and helpful. I bought a gold chain today and they were very patient with me the entire time. George is the owner, and he's phenomenal! Very personable and friendly. I will definitely be back for my jewelry needs