All right. I had a ring made at a competitor, let's call them "Flennons," that I wasn't satisfied…read morewith. I had another gem that I wanted reset/remade into a different ring, so I decided to give Cunningham a try. First impression when you walk in is that the place is small and very clean. I wasn't looking to buy anything from the case, and I can't comment on their stock. I was greeted by Brian Cunningham, and I explained what I wanted and showed him pictures of my inspiration. Basically the task was to take a crappy yet sentimental ruby out of a ring from Plumb Gold and set it in a more simple, modern band. Brian - super helpfully - looked at the pictures, said he could save me money by melting the gold from the ring down himself, fashion a band with a new bezel, and reset the stone. Um, WHAT?! I was blown away. At "Flennons" when I asked for and described and showed pictures of the ring I would like to have, the salesperson plopped down a huge catalogue of settings, went through it, and gave me the closest approximation. Essentially not custom at all, that took two full weeks, with a $700 cost to boot. $700 for being somewhat satisfied is kind of bullsh*t. Brian fabricated something brand new, that was EXACTLY what I wanted, that took maybe five days and cost $125. I will never shop at another jewelry store again.

The Cunninghams are honest and have the trust of myself and my colleagues. There offer…read moreexceptionally good prices both when selling or buying. I have had custom sterling silver rings made for my siblings (from some silver left by our parents). We were all very happy. I recommend paying a visit when considering jewelry purchase.

We contacted Tom and Nancy Lennon at The Gold Mine to commission two distinctive wedding bands with…read morea particular look in mind. Not only did they deliver exactly what we were looking for (and couldn't find anywhere else!) They finished in half the estimated time. We were so happy with the final product we asked Tom to make our parent gifts (5 days before the wedding) which ALSO turned out beautiful! The showroom sales people are lovely and helpful, they talked us through our options to fit the budget we had in mind, and everyone easily accommodation last minute requests and changed. A++

I needed to have my watch band sized. I ordered the extra links from the factory and brought them…read morewith me to Goldmine Jewelers. For only $10, they added the links for me while I waited. The employees were all very friendly.

A hidden Jem. beautiful clothing, small household items at nice prices…read more Looking for jewelry for a sweetheart, or just for yourself, this is the place. Staff is friendly and so helpful.

The Shop owner and all her staff are very polite and friendly. They arrange the products in the…read morestore so nicely, makes a shopper want to browse through at least a time or two. Have been there multiple times, never have been disappointed. If you have not had the pleasure of seeing the Queen's Closet for yourself, please go...you are in for a treat!

I have with Brian for a number of years and never regretted a single deal. I've both bought and…read moresold both diamonds and silver from at below market prices. He's fair and honest. Unlike others in the business I've purchased many rare and exotic items I never thought I'd.dond No matter what you desire Brian has it somewhere or can find it Great business. Honest guy Highly recommended

I have to preface this with the facts that I have a BA and I work full-time in a job that keeps me…read moreon my feet 9-12 hours a day. I'm not lazy and I earn a paycheck. However, I live alone and am responsible for everything, so sometimes I'm in a pinch, as was the case today. I was in need of extra money for bills and so decided to sell several dvds, some jewelry, my dslr camera, and vintage Dudson, Wilcox & Till china. I wanted to support a local business rather than use eBay, so I webt to the Leggs Diamond location in Big Apple Plaza around 11:55 am (they supposedly open at 11 am). The door was locked and there was a phone number on the door. I called the number and was told that the employee was taking care of her horses because it was hot and that she'd be there within the hour. Okay. I have to take care of my animals in the heat and still make it to work on time, but maybe the supervisor/owner is being flexible. I ran some errands and returned around 12:45 to find the door still locked with the sign still in the window. I called again and asked if I could be called when someone was there because I'd already made two trips out there. The man who answered called the person who was supposed to be there and said that she wasn't answering. I waited in the parking lot - wasting gas and battery because it's too hot to not have at least the fan blowing - until around 1 and then went home and listed my items on eBay. There was no apology and no effort other than one phone call and I wasted two hours and a lot of gasoline on my day off. If you have jewelry, go to Gold Leaf Refining in the New Hartford Shopping Center, and just deal with eBay for anything else.

I cant say enough gushingly positive and wonderful things about this newer craft store in the New…read moreHartford Shopping center! Located way down on the left hand side of the center, it is not to be missed! Heartsome Handicrafts is a store that showcases various local crafters. They have everything you could imagine and more. It is like a year round craft show! The prices are so reasonable and the owner herself is a crafter. She is friendly and knowledgeable not only of her products, but of all of her crafters as well! If you see something you like but might be interested in a different customization many of the crafters are able to do so! My pawprint heart was made just for me! I also commissioned a wood portrait of one of my dogs that came out stunning. In the future I hopefully look forward to having a wool husky made from a picture of my other dog. All these things I probably wouldn't have been able to afford elsewhere. So many items are unique and for sure not just the same old things you see at fair after fair. Please check them out for yourself or to find a great gift!!!

Had my 24 year old engagement ring repaired... I honestly didn't think after having it cut off they…read morewould be able to fix it... They did and it's just as gorgeous as the first time it was put on my finger thank you so very much...

Biggest jewelry store I've ever been in. They have on site jewelers to fix things so they don't…read morehave to be sent out somewheres for cleanings and repairs. The staff is very nice and friendly and helped me pick out the perfect ring for my girlfriend.

These days it can be difficult to find someone to fix a clock. When I had no luck in local area in…read morewhich I live, I thought huh...I'm taking a road trip to Syracuse NY why not look to see if there is a place somewhere close to where I'll be driving....Sure enough I ran across Guerino's....just off the NY State Thruway. The Guerino's were fabulous....lovely couple, nice to chat with, flexible, reasonably priced, AND they know their clocks!

From the owner: Joe Guerino has been repairing clocks for 40 years. He also repairs lamps & vacuum cleaners. Call…read moreto bring your clock, lamp or vacuum cleaner in.

A few years ago I would say this jewlery store was the only place to go, however things have…read morechanged in the last year. For example, my bf bought me a diamond promise ring and five months later the diamond fell out of the mount. Luckilly, I was able to find the diamond and brought it to Littman Jewelers expecting them to repair it free of charge since they guarantee their jewelry on their web site for one-year from purchase with a receipt. Apparently, they cover it but at the buyer's expense. They charged me $78 to put the diamond back in. It's scary to know you can spend a lot of money for a ring and they can glue the diamonds in and they continue to make money when the jewelry starts falling apart. I tried calling and e-mailing customer service, but they said they only guarantee mounting faults. I tried explaining that the diamond fell out of the mount which sounds like a mounting manufacturing issue to me. They didn't like my answer and customer service never returned that email. The ring is still at the store because I refuse to pay for their shotty crafmanship. If you are looking to purchase fine jewelry...go anywhere else.

The store is a scam. Be very careful. They will not accept returns without the box. I was talking…read morewith employees and one is very rude also. I would stay away. Kay's had very friendly employees. Unlike this store. Seems like she hated being there. And it won't be hard to figure out what one had an attitude and is rude. Maybe age does that to some people.