I work for a family as an assistant/home manager. When they want something, they get it and in…read moretime for their events. I was tasked to print a photo and have it framed within a couple of days, tops. I went to The Lab and met Jennifer. What a lovely woman and helpful, accommodating, friendly, creative, and suggestive. All qualities I was in need of. She rushed my order, did an amazing job blowing up a smaller pixel photo to a large format using computer techniques. A real pro, she was able to tell me what sizes would work according to what we have and what photoshopping can do. We decided on something , I ran to get a frame, and she put the whole thing together, charging hardly anything for all the things-- rush job, putting the finished product into the matting and frame, etc. I also met her partner (I assume), another woman, and Jennifer told me, "We are a small business, it's just she and me." Cool! I will be returning to this business for future projects and I recommend you consider them for your printing needs!

Oh my goodness! They did an amazing job. I brought in a photo that was from 1986. I wanted to make…read moreit bigger and they did such an amazing job! I was almost in tears. This was around the holidays and they were able to get it to me before Christmas. I'm so happy how it turned out. I highly recommend checking this place out.

Super helpful, Eric is amazing! He figured out that most of the problems I was having with my Sony…read moreAlpha had to do with settings, and solved that while I was standing at the counter in the shop, before he even sent it out to the repair guy (I still needed a sensor cleaning). The level of old school personal service in this shop is pretty well unheard of in this day and age. It's the place to come whether you're a newbie or an old hand, they provide useful services to both. A big thanks!

My husband and I have been coming here to process our film. We have stopped by before to ask…read morequestions and Jeremiah has always been willing to help as much as he can. It is a really lovely location with some vintage cameras and digital as well. Definitely recommend this location if you need local help with your camera gear or need film.

Great service and selection! Wonderful to interact with their staff, always a fun place to do…read morebusiness!

I was recently out roaming around the North Bay with my big old Mamiya medium-format film camera…read morewhen I realized I hadn't brought enough "120" style film with me. I poked around on my phone and discovered that I was pretty close to Shutterbug, so I decided to stop in. I could not have been happier or more impressed with my experience! The staff was super friendly and welcoming, the store was clean and bright and well designed, and OMG the inventory. In addition to all the modern digital stuff you'd hope/expect to see, this store has an absolutely incredible supply of vintage film cameras and accessories. Seriously, for a film photography buff like me, it was a financially dangerous situation LOL Long story short: I walked out with several rolls of 120 film, and a determination to return ASAP to do some more shopping. Great store! (I didn't think to take any pics at the store, so I'll share some photos I took with my vintage Mamiya RB67 camera using film I bought from Shutterbug that day - enjoy!)

I have 2 Think Tank Photo bags that I bought used, one from KEH and the more recent one from B & H…read more B & H might get hammered by my review of them when I get around to posting one. Good new department, world's worst used department. Anyway, I reached out to Think Tank for help with my second smaller bag due to B & H's screw-up. I'm not going to get into the 'what' they did to help, but the 'how' of their customer service wowed me, and I think it made me a customer for life. These bags are fantastic, even if I can't slap stickers on the side of them. Made for usability and flexibility. My bigger bag fits in the overhead bin of your regular Southwest flight, converts between roller and backpack; the smaller backpack bag fits under the seat on a 737, or the overhead of a CRJ. Think Tank Photo rocks! If you are in the market for a camera, grip, or drone bag, make sure you check Think Tank out first.

Solid professional gear. I'm a big fan of their no-nonsense canera straps and card holders, and…read morehave had one of their roller cases for years. Great support, too.

The best from here to NYC, after trying two photographers, his scans were 100% better…read more He captured the silvergelatins and palladiums!!!

I've been working with Bob for a few years now and he is truly passionate about his work. He is…read moreprofessional and will give you his true opinion on what he thinks will look best. I definitely recommend him if you want quality work.

This review is massively overdue. I'm a former frequent flyer here, and I have to say TIF is my…read moreall-time favorite one-stop shop for anything photographic in the Bay Area. I started coming here six years ago to augment the lab time and instruction I was getting in school. Their darkroom was my happy place for a long time and was fairly priced. What impressed me the most about their gorgeous space was that they encouraged clients to get their work off their screens and onto the walls. Literally, any time I had a question about anything related to photography or printing, Stuart, Ed, Constance, Chrysta, or Nathan would make the time for me and help me out or give me feedback. I enjoyed printing there and always left feeling inspired because they were so kind, knowledgeable, and professional. If you'd like to learn about photography, I highly recommend checking out their services, classes, and workshops. I wish I could give them more than five stars!

A a small business owner I have never left another business a bad review, but this experience was…read moreunacceptable. My artwork was mishandled and the finished product I had hired them for was poorly executed and unusable. I had to take it to a qualified business afterwards who confirmed they did not do a good job. When I raised the issue, the owner and staff were dismissive, refused a refund, and ignored multiple emails and calls. Their unprofessional behavior was bizarre and astonishing. They clearly aren't equipped to handle valuable artwork. Save yourself the headache and take your projects elsewhere.

Nile shot our wedding and we recommend him highly! He's thorough, professional, flexible and fun…read more Wrangling our guests was no joke, but Nile and his assistant had just the right touch of good humor and firm determination needed. The pictures are beautiful and we are thrilled with them. Not only that, he organized them for us.

Nile was hands down the best videographer we could have asked for. From the beginning, he made an…read moreauthentic effort to get to know my husband and I as a couple and as individuals. He is extremely organized and met with us multiple times to ensure he knew everything needed to support us on our wedding day. When the day came around, his calm demeanor was very soothing and helped us stay in the moment. He went above and beyond in every possible way and even stayed past his contracted time because we were running behind schedule and he knew we'd want footage of our first dances, which was so kind of him to do. The turnaround for our highlight reel was only a few days and was absolutely mesmerizing. The way he captured the magic of the day was truly phenomenal and beyond anything we had hoped for, and we were so happy to have an artifact delivered so soon after the wedding. We even requested additional video packages because we were so impressed with his work and how he told the story of our day! This says a lot because originally we were on the fence about hiring a videographer at all. Above all, it was really important to us that our vendors be LGBTQ-friendly, especially our photographer and videographer who would be working with our wedding party, and Nile was so inclusive and great at working with every single one of our loved ones. If you are looking for a someone you can trust to capture your day beautifully, look no further.

Our company recently hired Julie to take more than 20 professional headshots and a large group…read morephoto of our team. She accommodated our specific date request and came to our San Francisco office, setting up her equipment seamlessly, even in a space with limited room. Julie's warm and encouraging demeanor immediately put everyone at ease, which made the headshot process comfortable and enjoyable. She has a great eye for detail and offered thoughtful adjustments that brought out the best in each photo. She also worked with impressive efficiency, guiding each person through the session and helping them select their two favorite shots with calm professionalism and grace. Julie also managed to capture a group photo of 22 people that radiates positive energy and looks fantastic for everyone involved! Most impressive of all was the turnaround time as Julie delivered the fully edited images in just two business days, far exceeding our expectations. Her professionalism, talent, and warm personality made the entire experience exceptional. I wholeheartedly recommend her without reservation.

I recently did a shoot with Julie and couldn't be happier. It was smooth and comfortable. These…read moreexperiences can easily become awkward and uneasy. Not the case working with Julie!

Went to get a passport picture. Came in as walk-in and it took them nothing. He truly knows what…read morehe's doing! They're very professional and sweet! I couldn't recommend them enough.

I needed a new passport photo ASAP and heard good things about Leetone…read more Fast, professional and friendly service. I was in and out in less than 10 minutes with a passport photo that, for once, did not make me look like an inmate or psych patient. Would use them again!

He did a great job on my author/book posters! He is knowledgeable, careful and does quality timely…read morecompetitively priced work. He's my go to printer!

Ivan is amazing!…read more It was Saturday. I had a meeting Monday and desperately needed my art book and sculpture business plan printed to present to a group I was meeting with for the first time. I googled printing companies and found Santa Rosa printing. They were closing in an hour! I called and Ivan offered to wait until I could arrive, because the files were too large to email. Holy moly, the print job was incredible! Great detail in the images! And he had them ready for me in advance of my meeting in San Francisco! He really went beyond. I am so deeply appreciative and cannot thank him enough. Thank you Ivan!