I went to 1:46 Watch Repair today, and they were amazing! I happened to have my watch in my bag…read morewhile running errands & stumbled upon them while I was in Brooklyn. The staff was incredibly kind, knowledgeable, and efficient. My grandfather gave me the watch (from 40+ years ago), and they replaced the battery and helped me pick out a new watch band. They had several options to choose from and were so helpful in recommending what would look best. 10/10 would recommend! Thanks again!

I came here for a quick battery replacement and the person behind the counter was very amicable and…read moreknowledgeable about his job. I will definitely recommend him for any watch troubles or questions you might have. 10 out 10.

Needed to get my dad's watch battery replaced, it's worn all the time and gets banged up pretty…read morebadly. I took the watch to Roman, he was able to look at it and tell me about a minor issue he noticed and made his recommendations. We agreed on the work to be done and set an appointment for pick up. The watched was repaired as expected and on time, all with pleasant service.

I recently brought in a rush job to resize a beautiful watch I just purchased, same day, and in…read moretrue expert fashion, he finished the job in less than 10 minutes for just $10! Thank you!!

I bought a Rolex Explorer II 40m reference # 16570 about 6 months ago and noticed the crown was a…read morebit stiff to turn, the watch was running fast as well. I sent it back to Victor my sales guy by the way, he's the best in the business, He told me "no problem will get it fixed and back you in about a week" and that was true during a busy time of year Christmas ! To make a point here, the watch runs perfect + one second a day! Every day! That's beyond my expectations .. Of course NC and back to me free of charge.. You just can't do better than that! Thanks JD watches, Robby..

So after all was said and done I was reimbursed most of my…read moreMoney but the shop kept my $50 for shipping, even though they made so many mistakes/delays and sent me the incorrect watch. Highly recommend looking up their two reviews on BBB before doing business.

I got my husband a Throne Watch two years ago and he absolutely loves it. Whenever he wears it he…read moregets compliments on it. It's elegant, simple, and matches with pretty much everything. A few months ago, he noticed his watch stopped ticking. I emailed the guys at Throne and they told me to stop by to have them check it out. Trav not only replaced the battery (for free!) but he told me that if it gave us any further problems, just drop in again. Great customer service! In addition to watches, they also sell wallets, hats, tee shirts, jackets, replacement bands, and more. If you're looking for a great gift, check out what they've got. You can also check their Twitter to see when the shop will be open.

Although I can not speak for the quality of their watches I can speak for the quality of their…read morecustomer service - which is terrible! I have been wanting to purchase a watch from Throne for sometime. However, if I am going to spend $500+ on something I typically like to see it in person first. I made the hour or so drive out to their Brooklyn store for the first time a couple months ago when I was in town - only to find out that it was closed. I emailed them asking to set up an appointment because maybe I thought it was by appointment only. By the time they responded to my email (which was a week later) I was out of town again which was unfortunate. Now, fast forward six months to the present day. I am in town for a couple of days. I email them again asking to set up an appointment. No response. I check online again and call their listed phone number and get an automated response system which lists the store hours and it should be open. I even attempted to reach their store representative several times to no avail. I drive all the way out there and it's closed again! Look, if you're going to have your store hours posted online along with a automated response system confirming those same hours, you better be open. Hopefully no one else makes the same mistake as me. Don't bother trying to visit the store - it's a total waste of time and expensive gas.

I needed a snapped prong re-soldered on a ring, which was not a super complicated job, and after…read moredoing a little research on Yelp, I picked Alco because it seemed like a professional, honest operation. I walked in and the proprietor was efficient in assessing my needs and giving me a quote (which, at $30, was around $20 less than some of the other places I'd investigated). The main guy is not the person who repairs jewelry, but I got my ring back fixed seamlessly AND shined/polished/buffed to perfection within a week. They are cash only and I'd definitely come back here for other jewelry/watch repairs!

Very safe set up. He fixed 5 watch batteries in under 10 minutes. Reasonable price and excellent…read moreservice!

I came to these folks because they are nearby and I needed several things fixed- I wanted my gold…read moreplated chain fixed as a link broke, a watch battery replaced, and most importantly a pet pendant containing a beloved dog's ashes resized (the chain part). Everything came back perfect. All adjustments were done to specification, and they were smart enough to adjust the length of my bracelet from both sides instead of just from one like I had asked, which keeps the pendant more centered. I also noticed my gold plated chain came back even more shiny and gold so I don't know if it was re-plated or just polished and cleaned but I love it. Great job! And I believe I spent only about a $100 for all three things which was extremely worth it. Turnaround was about a week and they had a good process to set up the pickup to ensure no one can just take your jewelry.

I had a bracelet repaired by QJR in May 2026. When I received it back, the clasp had been installed…read morebackwards, making it unwearable. I contacted customer service and spent a significant amount of time going back and forth with them through their chat. The problem is that their chat is extremely slow, with 30+ minutes sometimes passing between responses. I was able to communicate with them, but only by sitting around waiting for each response, making it a very frustrating and impractical way to resolve an issue. They agreed to fix the bracelet but would only cover $100 of return-shipping insurance, despite the bracelet being worth significantly more and having sentimental value. They refused to cover the additional insurance I had originally paid for. I ultimately suggested receiving store credit for the insurance cost, which they agreed to, but the issue still went unresolved. Months later, the bracelet is still unwearable. I recently reached out again and, once again, have received no response through the chat. Mistakes happen, but the company policy to not match insurance value and the lack of functional customer service have been disappointing & gave more frustration than it's worth. I gave 2 stars because I did have two other previous items that were completed without issue. You just have to hope nothing goes wrong.

Great place to shop for something different in the watch world, its a great store and a refreshing…read moreaddition to the choices that we have in the watch community.

Fantastic place to examine the uboat product. Very friendly. Also the repair drop off for uboat…read morebattery changed

Great jewelry repair, fast work, fair price! Would recommend going here xxxxxxxxxxxxxread more

Arthur was so helpful and welcoming! It was my first time coming here, and he greeted me right…read moreaway. I had a difficult time choosing because im so indecisive, but he told me what he recommended and I went with it and I couldn't be happier! Definitely coming back in the future!

This store is beyond fantastic and the employees are wonderful…read more Always helpful Always thoughtful Very kind and understanding

I walked by the store and saw a bracelet that caught my eye. Lisa helped me. She is sweet, patient,…read moreand honest. I liked her non- pressure approach. She told me about the bracelet and showed me how to tell if it was 18k gold and tested it for me. Overall, great experience and I wouldn't hesitate from buying from her again.