I went to 1:46 Watch Repair right as they opened on a Saturday because I needed a battery…read morereplacement for a Cartier, and I wanted to avoid the upsell for a full service that I knew I'd get at the Cartier boutique. I explained my situation, and without a word, the watchmaker took my watch and replaced the battery in five minutes as I waited. It cost $30, which isn't cheap but fair for professional service on a nice watch. He noticed that my gasket was busted and warned me to be careful with water, and he's doing the research to source a replacement part and will text me when it's ready. I'm super satisfied with the quick, honest, and technically skilled service.

HORRIBLE SERVICE !!! Period !!! When you drop off a watch and in detail write on the receipt what's…read morewhat, you can NOT all of a sudden when picking up add additional fees and say what was written on receipt is insignificant even if it says for another watch and want to say it for cleaning service and then add an additional $20 fee to the $20 "watch cleaning fee" due to the watch being high-end and he's said Just got jerked for $95.00 in watch cleaning from this place and even his math was OFF !!! Receipt said $95 for a watch and he tried saying the $95 was for $20 (2x's) "watch cleaning" and then $35 for 3rd watch because it was a "HIGH END" as he said (he thought it was a Fendi and it was a Tiffany's ) and add $15 EXTRA for it being as he called it a "high end" watch and to TOP it all off his math was wrong because if you add $20+$20+$35=$75.00 so receipt was for $95 which had written for the Wooden Watch he was selling yet wants to tell me to get a LAWYER smh !!! Times (YES pun INTENDED and a SUB ) MUST BE EXTREMELY HARD POST COVID for this guy and he has to (1 more time) STEAL TIME from customers Make sure all is spoken for an he doesn't all of a sudden add ADDITIONAL fees when picking up your watch or you come off as being financially ok due to appearance.

I recently brought in a rush job to resize a beautiful watch I just purchased, same day, and in…read moretrue expert fashion, he finished the job in less than 10 minutes for just $10! Thank you!!

Super professional jeweler. Was very patient and worked to help me resize my watch band!read more

I bought a Rolex Explorer II 40m reference # 16570 about 6 months ago and noticed the crown was a…read morebit stiff to turn, the watch was running fast as well. I sent it back to Victor my sales guy by the way, he's the best in the business, He told me "no problem will get it fixed and back you in about a week" and that was true during a busy time of year Christmas ! To make a point here, the watch runs perfect + one second a day! Every day! That's beyond my expectations .. Of course NC and back to me free of charge.. You just can't do better than that! Thanks JD watches, Robby..

Amazing experience! They have excellent customer service and were so nice and accommodating.read more

I got my husband a Throne Watch two years ago and he absolutely loves it. Whenever he wears it he…read moregets compliments on it. It's elegant, simple, and matches with pretty much everything. A few months ago, he noticed his watch stopped ticking. I emailed the guys at Throne and they told me to stop by to have them check it out. Trav not only replaced the battery (for free!) but he told me that if it gave us any further problems, just drop in again. Great customer service! In addition to watches, they also sell wallets, hats, tee shirts, jackets, replacement bands, and more. If you're looking for a great gift, check out what they've got. You can also check their Twitter to see when the shop will be open.

Although I can not speak for the quality of their watches I can speak for the quality of their…read morecustomer service - which is terrible! I have been wanting to purchase a watch from Throne for sometime. However, if I am going to spend $500+ on something I typically like to see it in person first. I made the hour or so drive out to their Brooklyn store for the first time a couple months ago when I was in town - only to find out that it was closed. I emailed them asking to set up an appointment because maybe I thought it was by appointment only. By the time they responded to my email (which was a week later) I was out of town again which was unfortunate. Now, fast forward six months to the present day. I am in town for a couple of days. I email them again asking to set up an appointment. No response. I check online again and call their listed phone number and get an automated response system which lists the store hours and it should be open. I even attempted to reach their store representative several times to no avail. I drive all the way out there and it's closed again! Look, if you're going to have your store hours posted online along with a automated response system confirming those same hours, you better be open. Hopefully no one else makes the same mistake as me. Don't bother trying to visit the store - it's a total waste of time and expensive gas.

I needed a snapped prong re-soldered on a ring, which was not a super complicated job, and after…read moredoing a little research on Yelp, I picked Alco because it seemed like a professional, honest operation. I walked in and the proprietor was efficient in assessing my needs and giving me a quote (which, at $30, was around $20 less than some of the other places I'd investigated). The main guy is not the person who repairs jewelry, but I got my ring back fixed seamlessly AND shined/polished/buffed to perfection within a week. They are cash only and I'd definitely come back here for other jewelry/watch repairs!

Very safe set up. He fixed 5 watch batteries in under 10 minutes. Reasonable price and excellent…read moreservice!

From start to finish, the customer care experience at Quick Jewelry Repairs was first rate!…read more The enamel repair ion my ring is perfect! This company has earned my respect and future business!

I've used QJR before, so I returned to have additional pieces repaired. I scheduled an appointment,…read moreso my arrival was no surprise. The young lady who did the intake knew so little about jewelry repair, and didn't ask the proper questions. I was also told that I had to have a customized piece for an earring replacement. This was after I mentioned that any sort of replacement piece would do. I left QJR with all my jewelry, deciding to go somewhere else. I did go somewhere else, and for now, I can tell you the other jeweler replaced my missing earring piece for free! (As it should be, the replacement piece is probably worth .10 cents wholesale). If the owner is reading these comments, please train your staff. I had business to give you and walked out.

Great place to shop for something different in the watch world, its a great store and a refreshing…read moreaddition to the choices that we have in the watch community.

Fantastic place to examine the uboat product. Very friendly. Also the repair drop off for uboat…read morebattery changed

Arthur was very knowledgeable, patient. I appreciated the time spent as he explained the process of…read moreselling the jewelry I had.

Arthur at Grand Jewelry was great!! He fixed my earrings super quickly. I will definitely be coming…read moreback for any future repairs -- the service was excellent.

This store is beyond fantastic and the employees are wonderful…read more Always helpful Always thoughtful Very kind and understanding

I walked by the store and saw a bracelet that caught my eye. Lisa helped me. She is sweet, patient,…read moreand honest. I liked her non- pressure approach. She told me about the bracelet and showed me how to tell if it was 18k gold and tested it for me. Overall, great experience and I wouldn't hesitate from buying from her again.