While my landlady was on vacation in Dubai and Jordan, a man claiming to be a concierge at a hotel in Dubai left a message on her home answering machine saying her return flight would land at Dulles at midnight instead of 08:40, and urging her to phone him right away. I relayed the message to Tammy Luhrsen at Going Places, within 16 hours she determined it should be disregarded, and my landlady landed this morning at 08:47. Way to go, T read more

Effie was very helpful. I am a repeat customer, other staff were also knowledgeable when Effie wasn't available. I will definitely use them again for future trips read more

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someone recommended Emily to me and I was excited to start planning a big trip. the communication has been terrible with barely any response. it's been 2 weeks with no helpful information read more

My first time using a Travel Agency and I was not impressed at all. The agent Emily has poor communication skills and failed to follow up on important details. I would like to think that it was that individual only, because the company appears to have great reviews online. I have another trip scheduled in the upcoming weeks with a different agent with Going Places so fingers crossed . read more

Going Places - Montego Bay Jamaica - Travel Agents Near Me - Glen Burnie, Maryland

Going places is an amazing company! Effie is the one I always go to! She is very helpful and attentive. She even called me to remind me to check into my flight. Such a great company! I refer them to all of my friends and family. read more

I have used "Going Places" several times over the year to book cruises. I interacted with Tammy who was very delightful and attentive. She always followed up with all the details I needed to make a decision and ultimately book our vacation. We haven't traveled the past two years due to the pandemic. We went by "Going Place" this last Saturday to discuss planning a vacation this year and was informed that Tammy had retired and moved out of state. So we soke with Emilly the owner and told her of our interest in booking a "Small Ship" cruise in the South Eastern part of the US. She explained that she wasn't very familiar with those cruises, but she would look into it and email me with info in the next day or two. After five days I had to track her down and remind her of our conversation. I assume that after people being locked down and not being able to travel for the last two years, travel agents are extremely busy. I hope I can find a Travel Agent willing to take my $20,000.00 and can get us off on an enjoyable vacation. read more

I have been using Going Places since 2015 and continue to do so now. The staff and owner go out of their way to "make it happen" for you. I'm about to take my 5th cruise since June 2022 with their help and guidance. They are totally dependable and always make sure I am well taken care of. read more

Incredibly disappointed and misinformed by Emily of Going Places in regards to the Royalton Hideaway Punta Cana. After selling us the upgraded Diamond Club level for a lot of extra money, we received the same run down rooms as everyone else in our group. Once arriving we found out all of our extra money for the Diamond Club was a huge rip off. The Diamond Club building was closed for renovations. We were told Diamond Club members would have top shelf liquor which everyone in our group received without spending all the extra money. We were told we would have access to a butler 24/7 which we only saw 2 or 3xs all week which we were told being a Diamond Club member gave us prior seating/reservations. He was only able to secure us dinner reservation once for the entire week. in addition, she told our group of 14 that this was an adult only resort which is was not. The AC and mini fridge were not working in our room and half the restaurants were closed for renovation. The entire resort and service provided by Emily of Going Places was a huge disappointment and definitely not worth the money. i feel she she have informed our group of all the renovations the resort was currently going through and that half the amenities were broken or not available. read more

I have been booking all of my vacations through this agency, specifically, through the owner, Emily, for over 25 years. From my very first vacation with my then fiancée, to my honeymoon and multiple family vacations since then, she has always been amazing at ensuring we got the best deal and giving me a lot of great insider information. We have booked weeks at Walt Disney World, cruisers on multiple cruise lines, and several vacations at our very favorite, Beaches all inclusive in Turks and Caicos. I have referred several friends to Emily and they have all been just as happy! I highly recommend. read more

I used Going Places to take care of travel for a big celebration! Every time I would have a question for Emily about anything, most of the time, her response would be, I'm traveling, or I would have my assistant email you. I paid the total amount for my travel in July of 2022; my trip was to depart in April 2023. Emily had me as a passenger on the back row of each flight. I had my special needs sister with me as a travel companion, and we were not placed in proper seating on the plane. The flight was changed, and Going Places did not notify me. When I called to discuss the change and requested to be switched to a flight that matched my schedule, I was quoted a price of nearly $1000 for each seat per person. The airline got wind of the situation, and I was told that the travel agency should have notified me of my flight change. The airline got me a new flight that matched my schedule and was free of charge. And the airline accommodated me and my sister with better seats on all four flights, free of charge. So to keep it simple, I will not be using Going Places anymore. Thank you, but no, thank you!! read more

I chose Going Places for a trip that I needed to plan with my father my brother and I . I worked with Emily and it was the worst experience I have ever had. My dad was dying and his last request was to take my brother and I to an island. The only thing he asked for was white sand, Bluewater and a nice flat screen TV. I booked an appointment with Emily, told her what was super important to my dad the white sand blue waters and a nice flatscreen TV. After a few days she got back to me with some different choices, but she really recommended the ROYALTON in Punta. Cana telling me how beautiful it was and.how white the sands were and how blue the water was and that the Royalton had nice flat screen TV's....The day finally came, we were so exited to spend the next week with my dad knowing he didn't have much time left, and at that moment thinking that Emily took the time to make sure my dad had everything he requested knowing how important this trip was. We arrived at the Royalton in Punta Cana walked into our extremely small room to find 2 full beds and a tiny little table, I stressed to Emily time and time again how important it was that we had two rooms since it was my father my brother and I, the last thing I wanted to do was sleep with my father or my brother, which, of course I had to do since that was all they had...The sand was very soft but not white and the water was turquoise more green then blue, Emily assured me that Going in the month of April that the water would be crystal blue... It was not. The ROYALTON had nice restaurants and we also had a butler that was supposed to come and check on us daily and throughout the day we saw him one time. And then my worst nightmare came true that first night we got there, my brother and I were going to go out after having dinner and my dad was settled in to watch TV. We turn the TV on and it was nothing but a scrambled mess... Called the front desk. They sent somebody in and switched out the entire TV. We turn it back on and the same thing a scrambled mess .! They assured me that the problem would be fixed by the next day... It was not, my dad could not be in the sun for hours at a time and that's why it was so important that we have a nice flatscreen TV so instead of going out enjoying being in Punta Cana on vacation we were in the room with my dad because there was no way I was going to leave him in a tiny little room with no TV. He was so disappointed after spending $10,400. We had a tiny room with two beds no TV no blue water and no white sand. I called Emily and told her about it. She was little help she called, the reservation line and they said they would try to find us another room. Well they did, but it was on the second floor and come to find out. There were no elevators. Emily should have found out before this trip. I told her time and time again, my dad was in a wheelchair. To save a lot more words my dad died one week after we got home from this trip and it was the biggest disappointment and I am so sad that I could not give him the trip that he wanted before he died with his daughter and his son. All because I trusted somebody named Emily at Going Places because she told me that she would help me make this the best vacation ever and that she would make sure all of my dad's requests were met, and there were only a few...when it was all said and done and spending $10,400, she offered me back $540... That was the biggest insult anybody could ever give... My dad was on his last vacation before he died and he couldn't do what he loved the most... Watch TV... Have his feet in white sand while looking at the blue waters. Once I got home and started looking around for myself at different places just wondering what the cost was if I would have done this on my own we would have only paid.$7,430, she overcharged us so bad... I have spoken to a few different travel agents telling them the price that we paid and what I got and they all agreed that the price was ridiculous and that Emily at Going Places in Pasadena Md truly screwed us over. read more

have used before and service was good I feel that the service has declined. my recent experience had the potential to be a disaster after months of planning at the last minute I had to come up with over $3000.00. definitely if this was my first experience it would have been my last read more

When I returned to Going Places to ask our agent a question another agent rudely interuppted and was telling me that I was wrong. Our travel agent was very nice and tried to contact the hotel to confirm the verbage of the available rooms. My husband was quoted for one room and he paid the quoted amount and the itinuary noted a different room. On a positive note when we got to the hotel the front desk advised that our room was upgraded. Not sure if this was coincidental or not. read more

I've used Going Places for 6 trips, for the most part the experience has been pleasurable. I liked working with the staff at Eastpoint a lot better than the staff in Glen Burnie. The staff at Eastpoint were friendly and helped find the best deal. The staff in Glen Burnie rushed us and weren't as helpful as we were used to. It wasn't a good feeling. The one thing I will say is everything was in order as far as details of the trip. read more

Emily at Going Places recommended Aruba to us. It was our first time and won't be our last. The Marriott Stellaris was excellent. Current COVID-19 restrictions did not deter us at all. The island is packed with hidden gems like Flying Fishbone, Madam Janette's, and the DePalm jeep tour provided a great history of Aruba. read more

Going Places is a great travel agency. They take the time to see what your interests are and suggest places that caters to your interest. They have an amazing team. My Husband and I have been using their services for the past 19 years. in the this day, where everyone wants to do everything online. We know we are in good hands with Going places. We don't have to worry about scams and never had any issues with our vacations that we booked through them in 19 years. Especially with International trips. They are aware of any important updates that most people wouldn't have knowledge of. In September,Keri arranged a wonderful trip for my son that's has special needs, 32nd bday, to Dreams Macao, in the Dominican Republic. Also, in November Keri helped my Husband book our 31 year anniversary cruise on Royal Carribbean Wonder of the Seas. Going Places coordinated for both Royal Carribbean and Macao to add a special touch for the special occasions. This made both trips that much special. For my sons bday they had a birthday banner on the door, chocolate covered fruit, fruit tray and a bottle of wine.(even though my son can't drink, it was the thought that counts and it was an added bonus). This is just an example of the staff at Goong Places going the extra mile to make your vacation that much memorable. Thanks to Emily, Keri and the whole staff at Going Places. I'll see you soon to book my 2024 vacation. Felicia read more

Best experience ever it was super easy and fun booking with Keri she was the best I will definitely be booking again very soon

One of the worse vacations i ever had. I was booked next to a new hotel that was under construction My quiet peaceful vacation was interrupted every morning at 7 am to the loud sounds of jack hammers and saws cutting sheet metal while i was trying to sleep. On top of that my girl friend and i were gawked at my 30 some construction workers every time we went out on our balcony. I asked to be moved to a room on the other side of the hotel but was told i could move for 40 more dollars a night. House keeping at this Hilton hotel was almost non existent. After a day at the beach i returned every day to the way i left my room before i went out, no new towels, bed not made, trash cans still full. Only after i called would something get done. I would not recommend Going Places Travel to anyone, very unprofessional . read more

This travel agency presented us with some good options and rates. They also answered our questions as needed. They did not have detailed information about the resort. We did research on our own. I also thought they misled us. For example, we were provided with "resort credit" and were told that we can this to spend on items at the resort. This was not accurate. We were just given a book of coupons with discounts. read more

I called because of the good reviews. I shared specifically what I'm looking for, including that we are two female friends traveling together and that we need a room with two double beds. I shared my ideal trip; somewhere quiet, smaller quiet resorts are much preferred to larger party resorts. So what do I receive as choices? Margaritaville, and rooms with one king bed. I was going to use a travel agent because I don't know who has double beds available and who doesn't, what nice quiet resorts are out there, etc but I feel like I was just sent whatever was at the top of a search result list. There was no insight or knowledge shared whatsoever, like "this resort is good because it's near xyz" or any kind of added value at all. read more

The staff works hard to make sure you have the best vacation possible. We are ready for our first International Cruise on Royal Caribbean and couldn't be more excited. read more

We had a wonderful trip to St Lucia. No complaints for the Royalton. However, I felt we could have received better care from Going Places. I had to call them a few times to remind them I hadn't heard or received anything after I paid my balance in full. Emily was fantastic the first time we spoke, but after that, I felt I was a burden when I called the office with questions. I did tell her that this was the first time my husband and I traveled to St Lucia and I really felt she could have been more of an assistance with details. Basically, if I didn't ask her (and I did a lot of "homework" on my own), she would not have provided much in preparing us for our trip. Maybe travel agents don't provide that kind of customer service anymore, but I truly felt rushed every time I spoke to her and that she was busy with other customers. Again, we had a wonderful time, so maybe I should not have expected as much from them. read more

Easy to book and friendly staff. the airline changed our flight unexpectedly but our travel agent Emily fixed it for us would highly recommend if you and family are thinking of taking a trip.! read more

I have used Going Places for the last 8 years and I have to say they haven't disappointed. I have worked with Tammy for our family and friends group cruise. Everything was great, the cruise line screwed up our dining seating arrangements which we took care of early on. I am now working with Emily for our cruise on Carnival Cruise Lines out of Ft. Lauderdale to Key West, Grand Cayman, Ocho Rios, Jamaica for my birthday!! I couldn't ask for a more friendly, knowledgeable team of agents! Will always use them for any travel cruising, all-inclusive vacations or family vacations!! Stop by and say HEY and tell them Kim Hayes sent you!!! You will love them! Oh they also have a location in Eastpoint also!! read more

While my landlady was on vacation in Dubai and Jordan, a man claiming to be a concierge at a hotel in Dubai left a message on her home answering machine saying her return flight would land at Dulles at midnight instead of at 08:40, and urging her to phone him right away. I relayed the message to Tammy Luhrsen at Going Places, within eighteen hours she determined it should be disregarded, and my landlady landed this morning at 08:47. Way to go, Tammy! read more

So very disappointed in the treatment my family has received. While I recognize we are in a pandemic and things are stressful however the owner Emily's attitude is awful. She does not respond to emails or calls. She continues to blame Apple travel for the delay in our refund but won't provide the info for us to contact them directly. It's been 5 MONTHS! Communication is key. Instead they choose to lie and avoid. Don't trust the'm with your money! read more

We have been working with going places travel for over a year now planning a destination wedding to Punta cana. My family including myself have never been out of the country. Becky has helped in every single aspect of this journey. Without her, we would of been lost. She is extremely caring and understands the ins and outs of the travel business. If you are looking to travel, I with out a doubt recommend Becky at Going places ... Emily ain't bad either. - D AND T read more

Professional service, Tammy was very helpful and found me a good deal to Aruba which was all inclusive at a hotel that was strictly for adults. read more

My husband and I booked a cruise to Alaska. At the last minute my husband fell ill and I contacted Emily the day before the departure (it happened to be a national holiday) and Emily dropped EVERYTHING (while she was on vacation) to take care of me and my family. You could not be in better hands than with Going Places Travel! read more

First of all, Emily is the absolute best. I reached out to her and within a week, everything was finalized. She is so great at providing affordable options that include all your desires. She is also well traveled so she provides insightful advice. I am so happy I found her on Yelp and I look forward to planning more trips with her in the future. read more

This place is the best and Emily leads the pack. I have now used Going Places for 4 vacations in about 19 yrs. The Bahama's back in my 20's. Then a trip to Couples in Jamaica about 6 yrs ago. A Disney cruise 3 yrs ago and now we leave tomorrow for Riviera Maya. They always take care of all the details. They have or find out any answers we need. They are just wonderful and make planning a trip stress free and wonderful. I can't wait to get back and gush over how amazing this trip will be. Thank you Emily. read more

I have used Going Places Travel agency for every one of my out of the country trips. They make it so easy! I tell them the location I would like to go, what my price range is, and what amenities I need and they always come through. I am currently planning a destination wedding and Emily is making this so easy and taking away all the stress, i couldn't ask for a better business to handle one of the most important days of our lives. read more