1. Going Green NRG

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Loveland, CO

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Electric inspection

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3 years ago

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LIGHTING DESIGNS, LLC - Located at I-25 & Crossroads Blvd

LIGHTING DESIGNS, LLC

(3 reviews)

Buyer beware. They do not back their products. It took over two months to receive chair. It was…read morebroke after just a few uses. They did not warranty product at all. They said their warrantied only 30 days but it took over 60 days to get in chair. Buy somewhere reputable.

Buyer Beware ! On Jan 3, 15 we ordered some lighting…read more We were told it will take 4 weeks to get. OK, no problem. Nearly 5 weeks later on Friday Feb 6, I called and talked to Rebecca about the status. She said she would call the manufacturer and call me back. No call. I called Feb 7. Rebecca said she would call on Monday Feb 9 to find out where the lights are, and would call me back. No call back. Called Saturday, Feb 14th to ask if the lights came in. I did not talk to Rebecca and did not get the name of the lady I talked to. She told me they have not received them. I told her I wanted to cancel because of the poor customer service. I briefly explained the lack of communication as mentioned above. No apologies, but I was NOW told the lights take up to 6 weeks to get. I said I wanted to cancel anyway and reiterated my reasons. I was told I would receive a call back the same day from Rebecca to cancel the order and get a refund. To this day I have not received a call. This is the worst service ever. UPDATE: Received a call from the owner. He said they will refund my money. We shall see. The most disturbing is the owner thinks I was mostly upset about how long the fixture delivery is taking. He obviously did not read the letter I sent him. Though it is not a favored situation, it was more about NO communication. NOT once did I ever receive a call back as they promised. That was the real issue I had. I will keep you posted on the refund. Any bets? !!

Going Green NRG - electricians - Updated October 2026

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