I hate to leave such a poor review. My experience scheduling a 30-minute virtual appointment was disappointing and only worsened from there. I scheduled the appointment with Sherrie after being referred to them following my accountant's retirement. Sherrie emailed several times confirming the appointment (within 5 days), which gave me the impression she didn't want the appointment. I even asked if there was a better day for her if she was too busy. On the morning of the appointment, I was unfortunately pulled into an emergency case and had to reschedule. I immediately used the link she provided and rescheduled. Several hours later, I received an email from Sherrie stating the least I could do was call her. Cell phones are frowned upon in the OR, and unfortunately, not everyone works in an office environment and can just pick up the phone. But it gets worse. I let Sherrie know my situation and that I had rescheduled and wasn't a no-show. Sherrie then looked for my reschedule, canceled it, and stated I needed to pay $50.00 if I wanted to reschedule. No thanks, I will not be rescheduling, why wouldn't they require a credit card to schedule if they charge for rescheduling? The whole experience was off putting and unprofessional. read more