The worst customer service in the history of accounting firms. My two friends and I started an Escrow company back when the real estate market was hot and were looking for a small to mid size accounting firm to do our escrow compliance audit for us. Jenifer Siou was the partner in charge of our audit and I must say, I have never been so disgusted before in my life. I'm not sure where to begin. I have no clue how/where Jenifer received her degree or even how the NSBN partners put up with this woman. Giving Jenifer my business was the WORST business decision I have ever made in my life. She was unprofessional, had a VERY RUDE personality, and one thing I will never get over is her wretched stench of body odor the anyone could smell from across the room. Jenifer Siou is unprofessional, unpleasant to be around, moody, lacks social and interpersonal skills. She is always yelling and putting everyone down including her clients and especially her own staff in front of others. She has a horrible accent and is always indecisive. She always changes her mind, asking to see a certain set of documents then when me and my staff go thru the burden of retrieving them, she says "never mind, I don't need these documents, I now actually need those documents." So now my staff and I need to go back and refile everything that we just pulled and find the new set of documents that she needs. Once we had the new ones for her, she would say, "you never got me the other documents, I need them now, I need them to complete this one section of the audit that is still pending." I would tell her we already got those for you and you said you didn't need them, and she would say, "NO, I NEED THEM NOW!" Jenifer is always talking about herself and her personal issue, not really something I care to hear about in a professional setting. She always puts her colleagues on blast for no reason, throws everyone under the bus so she doesn't get in trouble herself, has a bad attitude and has overall demeaning mannerisms. She is a liar and a cheat and will do whatever it takes to get ahead even putting clients down and getting her own staff fired for her own mistakes. She enjoys calling client meetings towards the end of the day and somehow ends up talking about her own personal life in every conversation. Also, she is always talking bad about the other partners at NSBN behind their backs. It's very sad and VERY UNPROFESSIONAL! Jenifer was always running late, never punctual, and very flaky, calling meeting and then postponing them last minute, not to mention losing ALL of my documents ALL the time. At one point I got so fed up with her losing all my original docs that I had my assistant make copies of everything and turned them over to Jenifer so she can continue with my Escrow Audit and she lost them too. After many weeks of not completing the work she promised me, I fired her as my accountant. She sent me a ridiculous bill for doing absolutely nothing. It was by far the biggest WASTE of my time, money and efforts. There is a lot more; I wish I could continue to say them on here but I will hold my tongue for the sake of being professional about this post. All I'm going to say is if you love your business and your money, RUN FROM NSBN and ESPECIALLY JENIFER SIOU!!! read more

Jenifer Siou Is the Worst Boss Ever! She is a mean bully! She is always screaming for no reason. I have had many managers in the past and this one takes the cake. She is a mean dictator that has to have everything her way. She breaks people down and instils fear in the hearts of good people who are just doing their best to make an honest living. She verbally and sexually harasses her employees and threatens that if anyone ever finds out she will make sure they never get a job in the accounting field ever again. She makes huge mistakes then throws her own staff under the bus so she won't get in trouble by the other Partners. She talks bad about all of the Partners at NSBN. She hold late night meetings and half the time takes about herself and makes us listen. She is always contradicting herself, asking for one thing and then changing her mind and asking for another thing. It's really difficult to know what she wants and where you stand with her. One second she threatens to send you home and then two minutes later asks if you want to go out to lunch. She tells you to audit Pay Roll then three minutes later she says, what are you auditing, Pay Roll? I told you we are not auditing that section right now. Work on the Escrow Escheatment audit first. The five minutes later, she hovers over my desk and then says, "WHAT ARE YOU AUDITING?!?!? I TOLD YOU TO AUDIT PAY ROLL!!! IN MY OFFICE RIGHT NOW!!!!" As if it's my fault for not listening to her. Jenifer threatened my job and made me falsify information between a staff member and herself in order for the staff to get in trouble and not Jenifer, on a huge mistake that Jenifer made herself. she was always pointing fingers and doing the blame game when it was clearly her fault. She lies, cheats and steels from everyone, including the parnership. There is always supplies missing and she is the one who takes them and always blames others. She is not worth the time, money, sweat, blood, tears and effort that you will be putting into the business. Think of the movie "Horrible Bosses" all of those bosses put together equals a quarter of what Jenifer Siou has done to her employees throughout the many years as a boss. I waited so long and have been so hesitant to write this post but other people have a right to know the destructive power of this woman. read more