This is the best car rental place around Ellicott City. Nahman is a straight shooter who is…read morepersonable, experienced, and gets the job done efficiently. Best customer service!

Great service and availability. I normally rent from AVIS at BWI however I was told that it would…read morebe cheaper at a local location. Nahman was very pleasant and went above and beyond in his customer service. My original choice was going to be to small and he went offered me a mini van instead which was perfect.

Rented a truck for a week car was clean new and the front desk was very helpful and a fair price…read morefor the week pickup had a hicup but they stuck to there word and came through with an even better truck than i was suppose to get thanks again

so my son got rear ended and I had to get a rental and a turn out to be enterprise I took the…read morejeep gladiator .I drove the jeep ,my son drove my car. my stupidity was not to take pics of the jeep and no matter what enterprise can tell you ,you drop it where you got it and walk the car to take a look .and take pics. a week later I reached out to them because I did not see the deposit back in my account. that is when they said the jeep had 2 big dents in the driver side ,since I did not have anything to prove otherwise I called the manager and I asked to speak to next in the chain of bosses and I spoke to Don he sent me a pic of the so call damage that I was accused . I spoke honestly saying the pics that you sent me do not have a date or time since ,and I ask to corp send me pics with date and time like police will do if you cross a red light ,we are in 2025 the technology is there. Anyways the corp said they should have the location that picket the jeep call there so they can show you. I called "we cannot show unless we have the permission of the manager I will check with her and we will call you ,still waiting. and this guy called Mike from the corp called me and bullied me how I was going to pay and so rudely hung up the phone the amount was 1,900.00 . I saw the reviews and this company if you are not super careful will take your money ,take advantage , will step all over you . my rating is a minus infinite.

I hate leaving one star but this warrants it. I rented a Cadillac over a month ago, when we arrived…read morewe were told there little cars left and we Ended up with a Jeep POS. The drivers side windshield wiper was not 100% and I was FORCED to buy a new wiper because again there were no other cars. Let's not even discuss the two ladies at the "preferred" window at the airport who both looked like they'd rather be anywhere else but their job, one was even doing a crossword puzzle as she was working. Though she seems more into the crossword than really helping us. My advice? Rent somewhere else, these people only want your money and don't care about your satisfaction. Probably the WORST rental car service I've ever experienced oh and they charged my card twice while I was on vacation. Utter train wreck.

I just want to acknowledge Roxan and how amazing and helpful she was. Her customer service is 5…read morestars.

Great customer service and communication. Price is reasonable and have many options available of…read morevehicle. Information from Maps We are Available 7 days a week, -valid Drive License is needed to rent, -full Coverage Rental Insurance Available Await your rental, -your personal Full coverage insurance also accepted, -Refundable security Deposit, - Free Roadside Assistance, - unlimited Mileage, - Free Use of Child Seat, - Free Additional Drivers, - Young Rental Fee Waived, - 10% off Prepaid Gasoline/Fuel,

I've rented 2-3 times from this location since I've lived in Laurel and never had an issue. Each…read moretime it's a smooth transaction and you are in and out the door within 15-minutes. The staff is always friendly and laid back. They don't seem to have the high volume of other rent-a-car places so they can concentrate on each customer. I would certainly recommend this place next time you need a car rental.

From the owner: Daily and Weekly Rental of Passenger Vehiclesread more

After calling the Georgetown location to confirm my rental reservation for a minivan, I was told…read morethat this type of car can't be guaranteed. I was very worried that when I showed up to pick up the van in two days it would not be available. I needed the van to move my daughter out of her college dorm. Mesi was working and told me that she would call me as soon as the delivery of minivans arrived at the Georgetown location so that I could show up earlier to guarantee I got the van. She took my cell number and called me earlier the following day to let me know that she had a van for me! Mesi went above and beyond to make sure that my move went smoothly!

The owner is very professional and delivers friendly service. The cars are well kept and clean…read more Not too much wait time. The are reasonable and the cars are well kept and clean.

Great service, very nice guy and very helpful! Detailed…read moreexplanation, pick up service, just so nice

This is also a great office to rent from. Like before... professional, on-time, cost effective,…read morenice range of vehicles to rent, and just overall nice service. HIGH RECOMMENDATION FROM ME!!

From the owner: Advance Car Rental carries the largest selection of car rentals in the Washington DC metro area…read more From the Luxury to the Necessary, we take pride in providing amazing vehicles and attentive service. Our fleet includes compacts, mid-size, full-size, SUV, minivans, premium and luxury vehicles. Daily/Weekly/Monthly rentals available. Delivery offered. * Call-Ahead service. Provided you've given us your information in advance, just call when you're on your way and we'll have your car pulled up, contract printed and ready to go. All you need to do is sign and drive.