Showed up on time and diagnosed my problem but their estimate to repair my problem was more than…read moredouble the amount of the company that did my repair. I would have been upset to overpay by that much for this service.

Responsive and good service. Called after a home inspection and no issues to resolve the few…read morefindings.

Water heater exchange. Quality was great and a great value for the dollar. The two man team were…read moreknowledgeable and courteous.

For a washing machine valve replacement, $375. They were…read morehere 45 min max. They were going to charge extra yo actually hook up the washing machine. No thanks- you can leave, now! In my next life, I will be a plumber. Robbing people with their eyes open.

It's very hard to find an honest plumber with fair prices. Pete and his team have proven several…read moretimes to be a group of plumbers who are knowledgeable, prompt to provide service within the day or day after, and with fair prices. And that is very hard to find with plumbers. Also what I love is that Pete gives you a fair set price before hand without any last minute surprises like other plumbers do. All these 4 characteristics make Elite Plumbing Solutions to be a 5 star company.

When I put out the request in Yelp for estimates on a new hot water heater and install, Pete and…read moreElite Plumbing was not only the first to respond but also ended up with the most competitive bid. I pinged him multiple times to ensure I wasn't missing any hidden cost or fees. He replied quickly and thoroughly to all my questions. The estimate seemed too good to be true plus I had also seen some mixed reviews on Yelp so I wanted to be sure I did the extra due diligence before making a decision. Not all plumbing jobs are the same and things that happened during the big Texas storm early in 2021 I had to take with a grain of salt. After confirming all the details with Pete and researching more online, I trusted him and his team with the job. As a bonus, his team was ready to start work the very next day so we got it on their schedule. Communication throughout the engagement was great. They showed up in the window they gave me. They finished the work fast, efficiently and professionally. Everything went smoother than I even expected and I was very pleased with the work and overall experience. I can't vouch for all of their services but if you need a hot water heater installed, I can definitely give them the thumbs up! I'll consider them in the future for other plumbing jobs that might spring up too.

Well darn! I should have read the reviews before calling Roadrunner Pluming back to my house to…read morefind the water leak that we have or should I say had cause my husband found it and fixed it. I will say their plumbers are very professional and I even enjoy their cute little bios that's they text you - very nice touch. That amounts to nothing really if you don't complete the job that is paid for. They did a water leak inspection and charged us $350 to tell us that the leak was likely on our water softer line somewhere. So we called Puragan who quickly came out next day and took a look. They also charged me $0 dollars. It wasn't their lines but they found a line that Roadrunner did not and bam! Guess what we found? Wet ground and eventually the leak. It was on the complete opposite side of the pool. No where near where they said the leak was likely at. We won't be needing a plumber now cause we can fix it with a few parts and some of our own labor. I want to be fair with this review. I do have a very large ranch style house with a pool. It's old and complicated but we love it and are doing our best to bring it back to its former beauty. I'm also not looking for the cheapest option. We just want to hire contractors that give us the quality work that we pay for. Not only that, if you do a good job we will highly recommend your company to others and you will have a repeat customer for as long as we live in SA. We are no contractors but grew up poor in Alaska making us very capable and handy to complete "do it yourself projects" but we are also smart enough to know what things require a professional. When I hire someone, that's all I ask.

We've had a plumbing/clogging issue with our laundry room sink for quite a while. I have used…read moreeverything to try to get rid of the blockage, from products to tools. Mike came out quickly, right when he said he would be there. I explained what was going on and he got busy finding the problem. It didn't take long for him to figure it out and I guarantee you, I never would have, because it actually involved the air conditioner too. He showed us, on video, what the problem was and gave us two options to clear it up. We chose the option that would keep the drain clean for years to come, and they cleaned it out. We got to see the video of after they did the work. A+ service all the way. Their prices are really reasonable, and I'm really glad we found them here. We will be using Roadrunner from now on.

Henry came out and fixed our leak the same day we called. I appreciated his professionalism and…read moreattention to detail. I highly recommend you use this company.

Courteous, prompt, professional and reasonable. How often does one get to say that about a…read moretradesman? Henry stopped by when I was told to expect his visit, texted me to let me know he was on his way. First thing I noticed was that he put on shoe covers on his feet before entering the home. Efficient and an all around good job plus he cleaned up after his work! HIGHLY RECOMMEND!!!

My whole home pressure valve busted 3 months after it was installed and they came out within an…read more hour to replace and repair it. Great job!

They did great work and really went above and beyond. Despite the clog from hot water in our…read morecurrent unit, they effectively drained it without making a mess and without complaint. They also explained the new setup in full and gave us a tutorial on how to service it ourselves every 6 months. GREAT JOB!

We recently had our water heater replaced by 1st Call Plumbing, Heating & Air, and overall it was a…read moregreat experience. Brian Dennis was professional, knowledgeable, and easy to communicate with throughout the process. Our old unit was 17 years old and was unfortunately time to go, the team handled the replacement smoothly. Everything was installed properly, and they took the time to explain what was being done. A few days later, there was a small issue with the expansion tank, but they came back out same day and quickly fixed it under warranty. That level of accountability really stood out and is appreciated. My husband and I would definitely recommend 1st call, Brian Dennis and his team.

Water was leaking from our upstairs bedroom attic down to our first floor living room ceiling.1st…read moreCall came out and after 3-1/2 hours of looking at it and talking about it, gave us two proposals to correct the problem. The first was to replace the supposedly damaged and leaking evaporator coil and drain pan inside the air handling unit at a cost of nearly $7k, with only a 90-day warranty on certain parts and labor. The timing to receive the parts and schedule the installation was undetermined. The second option was to replace the entire air handler and outside condensing unit at a cost of $16.5k. We were told that this equipment was available from their warehouse and work could begin as early as the next day. In either case, they emphatically stated that they would not work with any home insurance company because they would not provide any required pricing breakdowns and they always tended to make them "look bad". It was recommended that we keep the unit turned off until the system was repaired/replaced and that we stay in another part of the house that has a separate unit until then. We contacted another HVAC company to look at the problem. They came out the next day. After an hour they had the unit checked out and determined that there was no air handling unit problem, the evaporator coil was fine. and that we had a plugged-up drain line. They flushed the line out with compressed air, vacuumed it out and had the system back on for less than $500. It has been working perfectly for two weeks now. We had used 1st Call for 2-3 years prior; never again. You can imagine the level of betrayal we experienced. Be cautious of companies that are either incompetent, untrustworthy or just out and out fraudulent.

I had an amazing experience with these guys! Ian, Jeremy and Gabby all came to the rescue when my…read moredrains weren't draining Will be going with Air & Drain Works for all my future plumbing and hvac needs!!!

I would like to thank Brandon, John for the superior and Professional services they performed at my…read moreMoms home today. They treated me with kindness and respect. They explained in great detail the process to expect as they identify and pinpoint any leaks under the home. They were efficient and afterwards explained the results and what the repair suggestions were. They explained price, dates and time the repair leaks was expected to take. I look forward to working with them to complete this much needed repair work.