I have been waiting months for the return of my deposit for the Tesla battery installation after deciding to cancel the project. Before that, I had to go to the city myself to close out an expired permit, as the city was threatening to fine me $500 a day. I have been in contact first with the salesperson and, for over a week now, with Thomas--the representative here in Florida. I have had several issues with this company; after two years of insisting that one of the microinverters never worked, I finally managed to get it replaced--even though they had previously claimed it was functional and simply wasn't reporting data to the system. I hope that by posting about this poor workmanship, bad customer service, and terrible client management on social media, I can finally get my money back and stop having to beg for the return of my deposit every week. A warning to the entire Florida community regarding GoSolarPower: After I gave them a chance to contract for a new property--where they were supposed to apply a discount using the deposit from my previous Tesla battery installation--I decided to cancel the project because they failed to honor the price quote they had provided (citing market price increases). Now, they are telling me they will charge a $5,000 fee plus permit costs, even though they had originally required a total deposit of $6,750. They are a total scam. Llevo meses esperando por el regreso de mi deposito de la instalacion de las baterias Tesla al decidir cancelarlo, y antes tuve yo mismo que ir a la ciudad para cerrar el permiso ya bencido y la ciudad amenazandome con multarme $500 diarios. Comunicandome con el vendedor primero y despues ya mas de una semana con Thomas el representante aqui en la florida. He tenido varios problemas con esta compañia esta semana despues de 2 años reclamando que uno de los microinversores nunca funciono logro cambiarlo despues que me decian que si funcionaba que era solo que no reportaba al sistema! Espero que mediante este reporte en las redes del mal trabajo y del mal costumer services y la mala gestion con el cliente me devuelvan mi dinero y no tenga cada semana estar rogando por la devolicion de mi deposito . ALERTA TODA LA COMUNIDAD DEL ESTADO DE LA FLORIDA CON GOSOLAPOWER. Ahora que les pido mi deposito despues que les daba otra oportunidad de contrato en otra propiedad donde me aplicaban descuento del deposito que tenia en la anterior de las baterias tesla . Me dicen que al cancelar el proyecto no siendo fieles al precio que me dieron en este ultimo, al subir los precios en el mercado, me dicen que me aplicaran $5k de fee mas gastos de permisos donde me habian exigido $6,750 total como deposito. son una estafa total read more

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I contracted this go solar power back in 2022. The system has been working properly without any problems. However I contracted 32,489 KWH which represents 49 large panels. After almost 4 years they hardly produce between 26,000 and 27,000KWH. I was promised a loan which the monthly payments should have been around $289.00 instead turn out to be almost double. I like to know if someone else has been in the same situation like mine to contact me at 914 439 3788 Mike M. read more

I had all kinds of malfunctions and my array needed alot of diagnosing. They cane out and got it done, my array is running at 100% now. It has been a nightmare trying to find a good company to manage and take on my array. Good company doing business the old fashion way at a great value. read more

Office has issues following through with just about everything. Id highly recommend looking into other companies before moving forward with them. They have multiple issues between promises from sales team members and what customers actually receive. Read your contract and go over it with someone else familiar in the feild. read more

Hi all, I am not sure if the other reviews or fake. I paid 100K for my Solar system. The salesperson's name is Lucas Ferraz. After installing and we got issue, he did not pick up the phone when I called when we had issue. Here is our issue: before solar, I paid about $250-3xx/month. After I install solar, I have to pay $344/month. They push responsibilities to me to deal with electric company. I do not have any knowledge with it. I have two switch electric companies and I have to pay more than $450 twice. We are so desperate. We do not know how to resolve, and they did not help properly. They try to say this say that, but we have to pay more than $300/month with Solar system at 100K. They promise that we do not have to pay anything. This is a just a scam. Never trust them, especially the guy's name: Lucas Ferraz. Trung Nguyen read more

Go Solar Power - Solar Installation Near Me - West Palm Beach, Florida

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We purchased a 10kw system from them after reading their excellent website reviews and speaking with Richard who is an excellent sells guy but has no follow through once the contract is signed. All seemed well as first there was phone calls and emails however, as soon as the installation had started and there was problems they completely lost interest ... we have reached out numerous times to try and get this resolved however, nothing has been done other than we leave another message that they promise to return and figure something out but no one ever calls or follows up ... I do NOT recommend them we have a 35 thousand dollar system that is currently just sitting. read more

There were some communication, delivery, install, and workmanship quality issues. That said the system is installed, working and the final out come is what I had hoped for. read more

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I engaged Go Solar in 2020 to install 10 KW system and 2 Tesla Powerwalls. The installation of the system was more or less ok; however, I quickly discovered that one of the Powerwalls was defective and not storing any energy whatsoever. It took Go Solar many call and email, many visits from technicians and 5 months to replace the defective Powerall. In January 2021, I re-engaged Go Solar to expand the system and re-roof the house at the same time. This was a disaster from start to finish. I'd say it was a comedy of errors, but there was nothing funny about it - only errors. Go Solar told me - in writing - that the process would be turn key in 45 days. It took 14 months for Go Solar to close out the permits, and Go Solar has still not cured all of the contract breaches that I brought to their attention. On May 30, 2022, the new roof leaked due to poor workmanship (this was the insurance company's determination). It was not a major leak, but enough to damage the season - it took Go Solar another 2 months to identify the source of the leak and make the repair. A 3rd party contractor could have done the restoration in 72 hours. There are many quality solar contractors to choose from in South Florida, and many can be found on credible sites such as SolarReviews.com read more

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I worked with multiple different people, always being passed to the next guy. The last guy would never tell the next guy where we are at in the process. From 8/31 till today 11/17 we havent progressed one bit. Still "waiting" on permits. Its always someone elses fault and not theirs. When i said im going to leave a review, i was threatened with legal action and an attorney. read more

Excellent service, excellent product, knowledgeable reps and technicians. They actually do what they say

If I could put 0 stars I would, I have waited months to post a review in hopes that they would make things better, but it just keeps getting worse, all I get is apologies, I have missed several days out of work to be at my house since this is a second house that is 75 miles from my main residence, and 102 miles from my work, I cannot just jump the second they call me and say they are coming for the install. I have gotten nasty messages from the first contractor that started the job because they are telling me they are going to put a lien on my house because GO SOLAR POWER has not paid them for any of the jobs and they are in another state so they are going to take it out on me. I started my solar in May, it is now December and it is still not operational, 3 of my neighbors and my cousin which lives near my first home asked for information so I could get the $2000 referral fee (each) from GO SOLAR because they want to have solar installed, luckily I did not give them the info because I didn't want to be the one to help give them the major headaches that I have had. All four of them have very similar, if not bigger systems installed on their homes and all are already operational and took less than 45 days to install. 3 of them are my neighbors right next door to the house GO SOLAR is working on. I have gotten lies upon lies, I have waited at my house for the installers to show up, for nothing. Once I called after they said they were on the way, and 3 hours later I was told they are not coming. When I called the supervisor I was told they cancelled before the appointment was scheduled! If they told me that I could have gone to work and not lost my pay. Time after time I am told it's just one little thing that needs to be done and your system is finished, well that was SIX weeks ago, I am so unhappy with them. They are liars, they don't even have the guts to call me they just send me a text. Don't use GO SOLAR POWER, RUN FROM THEM or you will be sorry!!!!!!!!!!! They started my install 6 months ago and it is still not finished!!!!!!! read more

After looking into solar for many years and shopping around with providers, I decided to go with Go Solar and was very happy with them. Their process from start to finish was very professional and I was happy with the price. I'm excited to get off the grid and recommend them for solar panels for your home. The whole experience was relaxed and they were very informative. Great team there. read more

We have had this system for almost a year. It started with problems and continued with problems and ultimately has become a $65,000 regret. We signed with Go Solar in December to get the tax break for 2018, they said it would be installed in January... it was not installed until March and not up and running until July. They said at the very least we would break even with the loan amount and what our electric bill would be decreased (because of the solar power and the energy efficient items they installed in our house) but in fact, our electric bill has only gone down about $75/month and our solar bill is about $300/month. I was waiting until it cooled down to evaluate how it would pay off on days that the AC wasn't running and this week we have had no AC on at all and we still are not producing enough solar to cover what we use (even on days where nobody is home and nothing is on and running!!) we have NO trees around our house and a flat roof so we are getting direct sunlight all day. I can't help but think this was installed improperly or isn't generating correctly. We have called the company multiple times and they keep saying they need copies of our bills. We have given them copies of our bills. Nothing is being done. Customer service is a joke. It seems that once they make the sale they don't care if it works or not. I would NEVER do business with this company again! With all the other options out there- you ought to think twice about it!!! Update - One day after this review was posted, the owner of the company called offering us money - 2 months worth of solar payments - and asked us to take the review down. I told him I would take it down once we received what was promised - an electric bill that was at least $300 less than same month last year- which is the amount of our loan's monthly payment, and this means that we are only breaking even every month until the solar loan is paid off- which is what was promised to us as the "worst case scenario". After the owner of the company realized my review was not coming down until this happened, he threatened to sue us for slander. There is no information in this review that is not a fact, so I told him I would see him in court. read more

Go Solar Power - Solar Installation Near Me - West Palm Beach, Florida

It is rare indeed to experience "white glove service" in this day and age. From the very beginning, through consultation, installation, and after powering up, the GoSolar program has been one of the most pleasant consumer experiences I've had in my life. Not only is the product top notch, their quotes on pricing and design were entirely accurate (I consulted an independent source to look at how many panels I actually needed and how much that would cost based on my square footage of my home and utility usage). They also helped find me the best loan, and provided all sorts of extras to assist in making our home as efficient as possible. When you work with GoSolar you're speaking to people who are passionate about the industry and who are excited to work with you. George Santangelo, Court Weisleder, and Catherine Kalosky were all amazing. The installer that they work with, SEM, were also top notch and met with me twice to discuss placement and product use. And of course when turning my system on for the first time, everything worked as promised and on the first day we generated nearly 10,000 kW in the winter. I don't usually write reviews unless something is extremely worthwhile (or absolutely terrible). This is an amazing company and I wish I had done this sooner. Saving money and protecting the environment has never been easier. You will not go wrong with Go Solar and if you want to email me directly for a Q&A I'd be happy to do so. read more