This past Christmas (2016) I went in search of an automated carwash and made the mistake of…read morestopping by what was then called Four Season's car wash. I drive a Chevy Tahoe with a bug guard on the front of the hood. I should say it used to have a bug guard. One trip through the wash and it was ripped right off. I know car washes typically treat aftermarket equipment as a "wash at your own risk" scenario, however a bug guard doesn't really change the vehicle's profile at all. It's also not something that I could have removed. As if the property damage wasn't enough, the wash didn't even clean the truck all that well. I immediately brought the damage to their attention and was told that they'd "review the tapes" and get it back to me. I left my phone number with the understanding that they'd review the incident and call me. They never initiated contact. Over the next several months I repeatedly had to call and email to find out the status of my claim. I was given every excuse in the book why the owner couldn't call me, including everything from illness, vacation, marriage, and store inventory. They continued to give me the runaround for months until they finally processed my claim. Rather than send me the check as I had requested, they sent it to a nearby Chevy dealer. Apparently they picked the dealer from one of the many repair estimates I had sent in, however they neglected to inform the dealer (or me) of their decision. Thankfully the dealership was able to find my check and I eventually got the bug shield repaired. In summary, the wash left my truck dirty and the customer service left me frustrated and exhausted.

This location has changed ownership to Car Wash USA Express. I took my truck there to get a car…read morewash. I mean that is what they do there. I paid for the was and as I pulled up to the entrance to the wash lane, I was told I couldn't wash my truck there because I had mud in my wheel wells. Does this car wash exist only for those who have clean vehicles to patronize? I have 4 autos in my family and used to wash them regularly at this location. I've never had a problem until today, even when I've been there with dirtier vehicles. Will not go back. Car Wash USA brought terrible customer service along with it.

overall good rinse the dust off location. wash left a lot to be desired even though i had the…read morepremium wash. rarely is the clerk outside when you attempt to pull into the washer tire slots. this results in backing up or waiting to get positioned on the tire guides. there is free vacuum usage.

They run the vehicles through the washer too fast and it doesn't clean the vehicles. The blowers…read moreleave a lot of water which results in a lot of spots. It's also more expensive than others so it should be better. It is the worst.

I went to this place one time they have taken money out of my account for about seven or eight…read moremonths consecutively every time I call I cannot speak to a person to cancel. It has just been a headache to the point that I am going to have to cancel my car so that they cannot take any more payments for service that I do not use.

only reason for the bad rating is that Cancellation of a subscription is unnecessarily difficult…read morewithout the rfid. So be sure to save it it somewhere in case of sale or theft of your car. I was eventually able to cancel.

Pulled up and needed an exterior cleaning only. The service was thorough but didn't take too long…read more Will definitely return.

Great job detailing, truly recommend them for all your car washing. I love a great hand car wash…read moreboth inside and outside at a great price. I've been to some places that charge $400 for the same services but this was great.

These guys went the extra mile today with a great attitude. What a great experience and a clean…read moretruck

I love that they have free vacuums and mat washers with every car wash! Very friendly and helpful…read morestaff as well!

I've been coming to this establishment for a while. The quality and value are always great, but…read moreI've been coming to the one in Texas. I'm used to the full-service, but this one is the drive-thru. To be honest, I wanted to go through the drive-thru several times but was afraid I didn't know how to line my tire on the rail. Well, today, I had no choice but to come to the drive-thru. I'm in a different state and couldn't find a Mister Car Wash with full service. So, I had to go for it, and what an experience. The young guy working today at noontime guided me with patience right on through. I didnt even know I had to put my car in neutral. I am writing this to say thank you so much to the young man on April 12, working at noon. You were so kind to this old lady who was scared out of her wits! Thank you again!

went to get the platinum wash setup for my account and the young man David was very eager to help…read moreand did a wonderful job helping at that. just for the customer service alone I've recommended friends to start going there

Best car wash around!! Doesn't leave marks on your vehicle and staff is super friendly.read more

Pretty awful experience. I am passing through working and needed to get my truck washed before…read morepicking up coworkers. I was told my truck was "a little too muddy to come through". It was suggested that I go somewhere to spray it off and return, which I wouldn't do even if I lived here. I guess on a cold wet day with an empty business they'd want customers.