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Go Robert O MD

5.0 (1 review)

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Karle Medical Group - Front entrance

Karle Medical Group

2.1(16 reviews)
2.2 mi

Poor service billing and front desk department…read more Rather than follow up with the providers telephone number to provide correct billing address, this office prefers to call the patient and tell them it's their responsibility to pay the bill and then collect the money from the medical insurer. They also asked me to contact my previous healthcare provider for my medical records as they were having difficulty with getting a response. I made one quick phone call and two days later my medical records arrived. Based on the continuous negative experiences I have experienced with the lack of responsibility , follow up and taking the easy route of passing the buck onto the patient, I would not trust this office with my health records or welfare. It's unfortunate that the office staff have to behave this way because the nurse practitioner was amazing.

Absolutely awful... previously saw Dr Cacco and she was very thorough, but left the practice. Now…read moresaw Dr B Karle who was probably the worst doctor I have ever interacted with. Talked down to me, extremely dismissive, refused to consider my medical history or previous test results (from her office!!!). Clearly did not care about me or my care. Came in under the guise that I was getting bloodwork only to wait over an hour for her to come in and say no bloodwork then leave after being spoken to like trash. I was shocked at how she has any patients with how terribly she spoke to me and seemed to disregard my health. Will not be returning to this office. MA and nurses I interacted with were nice, but when the doctor whose name is on the building is that awful, it speaks for the whole practice.

Rochester Medical Group

Rochester Medical Group

1.6(30 reviews)
3.4 mi

Second rate. Front desk is surly....doctor males you wait 45 in waiting room, then another 30 on…read morepatient room (at least).

Do NOT go to this clinic if you care about your health at all. Long wait times, front desk barely…read morelooks you in eye like you are an inconvenience to them and Dr. Margolis is the worst. This place is a money grab and that is it. You will get basic medical care, with a side of "your stupid, i am smart" attitude when you try to ask questions and advocate for your health. I have been told "park farther from grocery store door", but funny my husband was never told that.. I have asked for tests and been talked to like I am dumb to ask for them and he sees no reason for it.... but yet, after fighting for the test, i am correct when results come in, as if I don't know my body and symptoms. I have asked for meds to help with certain issues that he started my husband on with no issues when his blood work was even less then mine, but for me let's "wait and see"..... while i have been literally struggling for my health asking for help. Once called for a sick appointment and given 3 months away date, like... ummm.. i won't be sick in 3 months. Then when I called for an iron test, did not even want to see Dr, just get blood work and then come in after results, they said they would call me back that day, took 2 days to call me back, somehow it MORPHED into an sick appointment when i just thought it was a regular appointment that week and was basically treated like crap by Dr. Margolis that i DARED take up an emergency appt..... hmmm, weird he could write in his notes they called me for appt (forgot to say 2 days later) and I was at work, so i took the next day appt, just thinking regular appointment and that I was lucky to get a close date, but then got scolded for taking other peoples time slot for an emergency, and sorry but if it was an emergency i would go to ER, and they would not have delayed calling me back 2 days late but yet jump me over taking a next day appt when they did finally call because i was at work and could not race there. I was available the day i called, weird ...no return call that day when told he was in office and would call back that day. Went once for a sick appointment for sinuses, and said i did NOT have covid, that i have had it in past and did not want a covid test, well they did two covid tests anyway, and i got a $800 bill. I would of been better off going to an after hour clinic for my issue.

Go Robert O MD - physicians - Updated May 2026

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