What a caring, professional and knowledgeable Doctor! This little family practice was there when I…read moreneeded them. Two days before Christmas I had an emergency situation I contemplated going to the ER for. I called my doctor's office and they got me in right away and helped me get the situation under control. I am so happy with them!!!

As a Practitioner, I would highly suggest that you avoid this place. Untrained staff, short staffed…read morefront desk, disorganized, and does not look into the medical records of patients in detail or thoroughly. Their diagnosis is based off of the doctors recent orders for tests. Not your medical history or ongoing symptoms of arthritis that can easily be treated with medications they CAN prescribe. This place is a money horse looking for patients they can profit from that would be eligible for their clinic infusion therapy for autoimmune diseases. Rheumatology is also the study of arthritic conditions. This practice is not backed by any hospital affiliations. Therfore, they are a private practice with a make-shift staff operating it.

Terrible communication and no follow through when you leave messages. They never answer a phone and…read moreyou can only leave voice or text messages.i spent 3 weeks trying to schedule my infusion only to find out they never gave me a script for blood work that was needed for authorization. I have spent my days running to their office and leaving messages trying to complete my infusion before the end of the year. No one seems to accept any responsibility.

FRAUD! This place Dr. Lawrence practices at should be called "The Endocrine Learing Center". First…read moreyou will only speak to the actual Dr. on your 1st visit, every time following that you will only speak with their "assistant". The assistants are good, but seem to be over worked because they NEVER follow up on anything they discuss with you. You will have to continuously call back to request for follow up on the things you discussed with them. I went in for an insulin pump on my 1st visit and gave up after a year of seeing no progress. I went to my PCP instead and had a pump within a month. You will also have to wait at least 6 months to get an appointment to speak with these "assistants". Here's the straw that finally broke the camel's back for me. I had a heart attack and while in the hospital one of the Doctors from this fraudulent office stopped into my room each day. They looked at my blood pressure and said, "Your blood pressure looks good, I'll stop back later to discuss your diabetes with you." They never stopped back later to discuss my diabetes but came back the very next day with the exact same story..."your blood pressure looks good, I'll stop back later." When I reviewed my hospital billing, those visits where they stopped in to tell me my blood pressure looked good were billed as "Endocrine Specialist Diabetes Counselling". This is obviously insurance fraud and likely the reason you can never see the actual Doctor at your office visits. The Doctors are too busy scanning the patient logs at the hospitals to see who has diabetes so they can make these 5 minute blood pressure comment visits and charge them as diabetes specialist counselling visitations while they have hired assistants acting as Doctors at their office. Don't just walk, but RUN away from this fraud of a Doctor!

Dr. Lawrence is extremely patient-centered and exceptionally responsive. I whole-heartedly…read morerecommend her without exception. She is thorough without being judgmental and offers a fresh, thoughtful approach to treatment. She listens and never interrupts and truly is caring and attentive. She is exceptionally knowledgeable about new treatment options, is updated and well-read on many health issues that concern her patients. I'm not sure how she has time to read every study, blind trial, and medical journal out there, but she has! It might take awhile to get an appointment, but that just speaks to her popularity as more patients find her and love her.

So, I want to start by stating that Dr. Kam seems extremely knowledgeable and well established…read morewithin his field. This low rating is not due to the doctor himself. I feel bad having to give such a poor review but it felt necessary because this is hands-down the WORST office staff experience I have ever had the displeasure of dealing with. They are super mis-communicative, rude, belittle your pain, and slow. The slow could be due to over-booking appointments, but the rudeness and miscommunication were absolutely unacceptable. I was given sighs of annoyance of for calling in for my test results so often even though you as the patient are required to call in when you assume the results should be in by. (Versus just having the office call you to notify you of your results which most offices do.) when they give you an estimate of 1-4 weeks for how long the results can take it seems weird to be getting annoyed responses from staff. I was told results were ready over the phone when they were not and then belittled in the background by a staff member being told "I just needed to deal with it" which they were unaware that I could hear. I know they might not have meant much by it but it can be very demotivating and disappointing to hear those things as a patient who is just looking for answers and has been in lots of pain for a long period of time. The time that appointments are at is very general at this office. Both times I had to wait 45 minutes past my appointment start time to even get in a room after being told to be there 30 minutes early. If you are someone who is busy this can really mess with your schedule as most people have strict work hours. Overall, I was just very disappointed and wished my experience had been better. I am not a person to complain as you can probably tell by my very little amount of reviews I give. Had I experienced maybe only half of the negative things I had, I wouldn't have even bothered reviewing.

Second rate. Front desk is surly....doctor males you wait 45 in waiting room, then another 30 on…read morepatient room (at least).

Do NOT go to this clinic if you care about your health at all. Long wait times, front desk barely…read morelooks you in eye like you are an inconvenience to them and Dr. Margolis is the worst. This place is a money grab and that is it. You will get basic medical care, with a side of "your stupid, i am smart" attitude when you try to ask questions and advocate for your health. I have been told "park farther from grocery store door", but funny my husband was never told that.. I have asked for tests and been talked to like I am dumb to ask for them and he sees no reason for it.... but yet, after fighting for the test, i am correct when results come in, as if I don't know my body and symptoms. I have asked for meds to help with certain issues that he started my husband on with no issues when his blood work was even less then mine, but for me let's "wait and see"..... while i have been literally struggling for my health asking for help. Once called for a sick appointment and given 3 months away date, like... ummm.. i won't be sick in 3 months. Then when I called for an iron test, did not even want to see Dr, just get blood work and then come in after results, they said they would call me back that day, took 2 days to call me back, somehow it MORPHED into an sick appointment when i just thought it was a regular appointment that week and was basically treated like crap by Dr. Margolis that i DARED take up an emergency appt..... hmmm, weird he could write in his notes they called me for appt (forgot to say 2 days later) and I was at work, so i took the next day appt, just thinking regular appointment and that I was lucky to get a close date, but then got scolded for taking other peoples time slot for an emergency, and sorry but if it was an emergency i would go to ER, and they would not have delayed calling me back 2 days late but yet jump me over taking a next day appt when they did finally call because i was at work and could not race there. I was available the day i called, weird ...no return call that day when told he was in office and would call back that day. Went once for a sick appointment for sinuses, and said i did NOT have covid, that i have had it in past and did not want a covid test, well they did two covid tests anyway, and i got a $800 bill. I would of been better off going to an after hour clinic for my issue.

I stayed with this medical practice far longer than I should have…read more The first experience that should have been my last was in 2021, after my father-in-law passed away unexpectedly on a Friday evening. My son had been waiting months for an appointment to be evaluated for ADHD medication that he needed to help him succeed in school. The appointment happened to fall during the week after my father-in-law's death. I explained our family's situation and asked if there was any way to reschedule without having to wait several more months, since the appointment had already taken so long to get. I was told there were no exceptions and that the next available appointment would be months away. Faced with choosing between grieving with my family and delaying my son's care even longer, I kept the appointment. I went despite having spent the night preparing photos for my father-in-law's memorial. That experience left me feeling that policies mattered more than compassion. There were several other negative experiences over the years. One was serious enough that we moved our children to a different primary care practice. My husband and I stayed only because it was easier than finding new providers. Every appointment seemed to reinforce the feeling that patients' time and circumstances simply weren't valued. Today's experience was the final straw. Their parking lot was completely full, with cars circling and no available spaces. I arrived about 10 minutes late because I literally could not find a place to park. When I walked in, the receptionist immediately asked, "Was it the parking lot?" Clearly, they knew it was causing delays. After making a phone call, she told me I would need to reschedule because I was late, even though I had already checked in and paid my copay online. The irony was hard to ignore. This office expects patients to accept long waits after being called back, but when patients are delayed by circumstances the office is fully aware of, there is no flexibility. That same lack of understanding was what I experienced years ago during a family death. I went home, found a new doctor, and wish I had done it much sooner. If you're looking for a practice that values empathy, flexibility, and respect for patients' time, this was not my experience. I regret staying as long as I did, and I hope sharing my experience helps someone else make a more informed decision.

I've been going to this primary care physician for a few years now and they've done a decent job so…read morefar. I chose them as my old coworker had recommended them to me after I was tired of my previous doctors shenanigans. Prism medical group has a few offices in the area. There's one in Bloomfield Hills and this location in Rochester Hills. There's also an urgent care and a pediatrics in rochester hills as well in the same building. I rotate between the nurse practitioner and Dr. Parish, who does a really good job. There's other doctors here as well that can assist with any medical need you may have. It's easy enough to get an appointment, they have a good website and the office usually has run on time. I try to get appointments in the morning and they open early so I can try to get in before work. But, as with any doctors office these days, it isn't without a few hiccups, thus the three stars. Overall, a good place to go and nothings sent me running for the hills yet, so I'm good for now.

Our insurance switched my(barely adult, lol) son to this office by mistake. He broke his hand and…read moreneeded a referral. So thankful he went in, he was so pleasantly surprised by Dr Ram and the entire staff. The wait is very minimal, staff was friendly, nurses even went out of their way to calm his nerves and make his specialist appointment for him. We will be switching our entire family here.

I went for an annual physical and to talk about wanting to get on an antidepressant. Dr. Schwutke…read morewas no help and basically told me to just pick one, the one I picked ended up being around $500 with insurance. Also, I only asked for a metabolic panel and thyroid testing for my bloodwork and she also put hepatitis c on my order. I think she thought I was doing drugs... which I am not. She was acting strange toward me the entire visit and if that is the case that explains why. I highly recommend not going to this office or at least visiting a different doctor.