1. Lima Lawrence, MD

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Rochester Hills, MI

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Lima Lawrence, MD

3.0 (2 reviews)
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Michael Kam, MD

Michael Kam, MD

1.0(1 review)
2.7 mi

So, I want to start by stating that Dr. Kam seems extremely knowledgeable and well established…read morewithin his field. This low rating is not due to the doctor himself. I feel bad having to give such a poor review but it felt necessary because this is hands-down the WORST office staff experience I have ever had the displeasure of dealing with. They are super mis-communicative, rude, belittle your pain, and slow. The slow could be due to over-booking appointments, but the rudeness and miscommunication were absolutely unacceptable. I was given sighs of annoyance of for calling in for my test results so often even though you as the patient are required to call in when you assume the results should be in by. (Versus just having the office call you to notify you of your results which most offices do.) when they give you an estimate of 1-4 weeks for how long the results can take it seems weird to be getting annoyed responses from staff. I was told results were ready over the phone when they were not and then belittled in the background by a staff member being told "I just needed to deal with it" which they were unaware that I could hear. I know they might not have meant much by it but it can be very demotivating and disappointing to hear those things as a patient who is just looking for answers and has been in lots of pain for a long period of time. The time that appointments are at is very general at this office. Both times I had to wait 45 minutes past my appointment start time to even get in a room after being told to be there 30 minutes early. If you are someone who is busy this can really mess with your schedule as most people have strict work hours. Overall, I was just very disappointed and wished my experience had been better. I am not a person to complain as you can probably tell by my very little amount of reviews I give. Had I experienced maybe only half of the negative things I had, I wouldn't have even bothered reviewing.

Prism Medical Group - Check in desk

Prism Medical Group

1.8(4 reviews)
3.9 mi

I stayed with this medical practice far longer than I should have…read more The first experience that should have been my last was in 2021, after my father-in-law passed away unexpectedly on a Friday evening. My son had been waiting months for an appointment to be evaluated for ADHD medication that he needed to help him succeed in school. The appointment happened to fall during the week after my father-in-law's death. I explained our family's situation and asked if there was any way to reschedule without having to wait several more months, since the appointment had already taken so long to get. I was told there were no exceptions and that the next available appointment would be months away. Faced with choosing between grieving with my family and delaying my son's care even longer, I kept the appointment. I went despite having spent the night preparing photos for my father-in-law's memorial. That experience left me feeling that policies mattered more than compassion. There were several other negative experiences over the years. One was serious enough that we moved our children to a different primary care practice. My husband and I stayed only because it was easier than finding new providers. Every appointment seemed to reinforce the feeling that patients' time and circumstances simply weren't valued. Today's experience was the final straw. Their parking lot was completely full, with cars circling and no available spaces. I arrived about 10 minutes late because I literally could not find a place to park. When I walked in, the receptionist immediately asked, "Was it the parking lot?" Clearly, they knew it was causing delays. After making a phone call, she told me I would need to reschedule because I was late, even though I had already checked in and paid my copay online. The irony was hard to ignore. This office expects patients to accept long waits after being called back, but when patients are delayed by circumstances the office is fully aware of, there is no flexibility. That same lack of understanding was what I experienced years ago during a family death. I went home, found a new doctor, and wish I had done it much sooner. If you're looking for a practice that values empathy, flexibility, and respect for patients' time, this was not my experience. I regret staying as long as I did, and I hope sharing my experience helps someone else make a more informed decision.

I've been going to this primary care physician for a few years now and they've done a decent job so…read morefar. I chose them as my old coworker had recommended them to me after I was tired of my previous doctors shenanigans. Prism medical group has a few offices in the area. There's one in Bloomfield Hills and this location in Rochester Hills. There's also an urgent care and a pediatrics in rochester hills as well in the same building. I rotate between the nurse practitioner and Dr. Parish, who does a really good job. There's other doctors here as well that can assist with any medical need you may have. It's easy enough to get an appointment, they have a good website and the office usually has run on time. I try to get appointments in the morning and they open early so I can try to get in before work. But, as with any doctors office these days, it isn't without a few hiccups, thus the three stars. Overall, a good place to go and nothings sent me running for the hills yet, so I'm good for now.

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Lima Lawrence, MD - endocrinologists - Updated October 2026

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