1. Go Native - Aldgate East

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Go Native - Aldgate East

4.0 (1 review)

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12 years ago

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Urban Stay

Urban Stay

2.0(1 review)
0.5 mi•Aldgate

This review is about the service of urban stay. I was actually very happy about the property…read more In my arrival email, I was told that the keys were "Collect the keys from another property nearby". Nearby implies something within sight. No, this is a 10 min walk, a couple blocks over. Also, when coming from the subway, it's even farther away so it's not even along the way. This is ridiculous. At least you are able to leave the keys in the mailbox when leaving, though I was so frustrated (in the cold rain) when I was traipsing from the "nearby" pick up that I decided I was just leaving the keys at the place no matter what and was never coming back to this site off location. I arrived to the apartment and was pleased at how many outlets were available and the spacious kitchen and bathrooms. Then I tried to get on the WiFi. I couldn't find the network and tried it on my laptop, in addition. To phone. I restarted everything. I ended up calling the service line at 4pm (activating my chinese cell for an astronomical cost) and they had no idea which apt I was in or who I was. It wasn't an emergency so I was told the specialist may contact me, but would do so before 6 or otherwise the next day. I never got a call. I ended up figuring it out myself using my arrival email and while it implied that it would have been a variation of the network that was showing up, it was that one and the password in the email. Everything was great after that because I didn't have to involve the service company. This place is way too expensive for that kind of service. They also obviously have many people who aren't from England staying there, judging from the information from the help guide. It's very difficult to call and have data when you are visiting another country.

From the owner: Book Your Ideal Corporate Accommodation and Serviced Apartments in London with Urban Stayread more

onefinestay

onefinestay

2.4(89 reviews)
1.8 mi•Clerkenwell

I used onefinestay to rent a beautiful apartment in Rome for our 30th wedding anniversary trip. It…read morewas my first rental abroad as well as the first time I used this fabulous group. We could not have asked for a better team to help us from the airport transfers to the restaurant recommendations as well as location. Our trip was everything I wanted it to be and so very special! As a matter of fact, our flight back to the states was canceled due to a maintenance problem. I was able to extend our stay one night and redo our airport transfers immediately so that my husband and I could enjoy another amazing day in the eternal city. Highly recommend this group! I've already had several friends inquire about our trip once they saw the gorgeous apartment pictures online.

Our party of three stayed in a 2 bedroom flat in London that was GORGEOUS. The listing said it was…read moredecorated by an interior designer, and the style was so fun to live in for our stay. It was homey - with little knicknacks and photos and art, cozy, and so breezy during a heat wave in London. The two small issues we had were responded to immediately and one tiny miscommunication got us a hand written apology by one of the concierge's. SO unnecessary!! But it made us feel even more cared for as guests. I have never felt so much like a pampered guest in a home rental experience - and I utilize AirBNB and VRBO multiple times a year. We left the trip all agreeing we'd definitely use Onefinestay again!

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Go Native Tower Hill

Go Native Tower Hill

2.3(3 reviews)
0.4 mi•Aldgate

We booked 2 weeks with Native Tower Hill. The reservation was non-refundable and non-changeable. We…read moreended up having to cancel due to the new COVID variant and thought we'd be losing the money we spent. Native Tower Hill, however, made an exception and let us plan dates for 2022. Our reservation agent, Nuria, was fabulous to work with and we cannot wait to stay at Native Tower Hill soon. Thanks to the team there that helped take the sting out of cancelling this dream vacation!

It's a shame as the apartment itself is really nice, great location, plenty of storage and a good…read morekitchen and bathroom. However the service we received from the staff really let this place down. They were slow to respond to problems and required multiple chasers. And then late one night when asleep we had another guest enter our apartment with a key! This is incredibly scary to wake up to and does not make you feel safe at all. The staff member did not even offer an apology and just basically said, it happens! Turns out they give out master key to people arriving late / people who lost their key - which means they have access to all the apartments and they are aware of this! Our apartment was also not cleaned at all during our 2 week stay, which management blamed on the fact they outsource the cleaning so have no control over it, and so again they did not care or rectify. Would never stay in a Go Native property again.

Go Native - Aldgate East - vacation_rentals - Updated October 2026

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