This is the message that I sent owner of company, this morning (August 2024). I chose to use the…read morecleaning services and trash removal service, that Big Country Movers offers, after they moved us. "You have kept your word, and done exactly what you said you would do, at every step of this move. For this, I am so grateful. Y'all have been completely dependable. You have a great company going, because of this." We used Big Country Movers for moving, cleaning of townhouse, and debris removal between Aug 3rd and Aug 30, 2024 for an across town move.

Once again, AMAZING! I hired them again to clean, pack, and move. Not a better bunch of folks…read moreanywhere! They go way above and beyond. The price is great, they are on time, work hard, super friendly, and do the work right. So rare in this day and age. I can't say enough great things......and they play great music while working! :-)

If I could give 0 stars I would. This was the worst customer service I have ever seen in my life…read more They showed up an hour and a half late after we had already moved almost everything. They worked for exactly 15 minutes and still charged 155 dollars. NEVER use this place they are so unprofessional and rude.

I called to make my appointment at 1 a month in advance, the day of they never called me. I had to…read morecall them multiple times to get them to even answer and then when they finally did they said they wouldn't be able to be there until 2. The guy on the phone was very rude and told me there wasn't anything he could do for me. I had nobody to help move my stuff down the stairs. Do not use this place if you want them to show up.

This is our second move with Cherry Family Movers. They are…read moregreat!!!!!! Very professional, very kind. We will be be calling Cherry Family Movers for our next move.

Cherry family movers came today to pack our belongings. We were expecting experienced adults who…read morewould do a really good job. What we got was 4 kids who were unsupervised. Some boxes were overloaded so the lids did not close flat, some have lots of space so that contents can shift around. They left boxes everywhere, instead of leaving paths to walk. Hiring them was a huge mistake.

Arranged for moving help through U-Haul and chose Always Ready to Rock. Great Choice! Needed local…read moreload and unload service. They were proactive in setting up a mutually convenient time for arrival and were there as scheduled. I rented the truck, showed them what needed to go. And they took charge. Professional and friendly, they were a pleasure to work with and will highly recommend them to any who ask.

We needed short notice help loading a Uhaul truck and Always Ready to Rock came to the rescue. They…read morewere very professional, efficient and friendly. They made the move so much easier. We drove across the country and nothing in that truck moved, it was loaded perfectly. I cannot recommend these guys enough. Definitely worth the hire.

This service was incredibly easy to schedule for a thousand-mile move. I was nervous and wanted to…read morehear speak to a human even though I arranged it online. The customer service rep was very patient and informative and provided a great experience. All of my items arrived safely as expected and I'm happy about that. On the contrary, I was very frustrated about not having any communication about timing. During a move, it is very difficult to commit an entire day wondering about when your items will be picked up of dropped off. I believe the time windows can be more specific. I would recommend this service.

Great experience using this service to move my mom from Texas to Michigan! Communication was great…read more Staff were professional and went above and beyond in stopping by to unlock the container when we forgot to add items. Highly recommend using them for your moving needs!

Joe Jr. and Andrew were very helpful and reasonably priced. I would recommend…read more I was able to schedule last minute when I saw the weather was good. Thank you Joe.

Would give it zero stars if I could…read more.. Absolutely would not recommend Joe's Movers after this experience. If not for the experience itself but the lack of transparency, respect and urgency towards their customers. I booked Joe's Movers through Facebook Messenger on July 5, at 1438. I explained to whomever runs the page that I needed Movers for about 2 hours in order to load a 22ft. Penske truck on base at Dyess Air Force Base. My husband just had a hernia repair and is on a lifting restriction and was unable to help. I wanted to book these Movers so my dad who traveled 23 hours didn't have to break his back moving boxes after he traveled so hard to help us move. He successfully booked us for 2 hours on July 24th at 9 am. He assured me on many occasions that his people have been on base before without a problem and that they would be willing to meet me at the Dyess VCC for a visitors pass. With that being said, for those who don't know military families are OFTEN on tight moving schedules and plan their moves wildly in advance to accommodate a certain number of travel days. The first red flag should have been zero confirmation the night before. I reached back out to said Facebook page and asked for confirmation morning of that we still had Movers. I received a call from who I assume to be Joe stating that he found out a few days prior that he had a gentleman lose his id and could no longer get on base. He also mentioned he had a few people quit and he himself was out of town. He only had one mover for us and was having issues finding anymore. He understood my frustration and even though it was crappy we were willing to work with it in exchange for a drop in price. I was told that the one guy would come and meet at the VCC like planned. I waited at the VCC with no responses to multiple texts, fb messages and a call. Joe called back and let me know that even though he was already late our mover was picking up a uhaul for the next move, dollys, and a company vehicle. I explained to Joe I was very frustrated about the fact we booked them at 9 am and it was close to 10:00 I explained that we were on a tight schedule as cleaners were to be coming at 12. Joe showed zero sympathy, urgency or understanding in the matter and shoved it off as being one of those days. I understand that matra but try being the military couple far from home, on a moving schedule, standing in front of a 22 ft truck you have tp fill yourself as your movers backed out. Joe's movers never called, he never showed up and Joe left my text messages on read knowing exactly I'm sure the limbo situation they left us in. Do not expect reliability or communication from this company. Deeply disappointed in the whole experience and not even as much of an explanation from the company.

Showed up on time and got the job done perfectly. Very friendly and helpful ! I'll definitely be…read moreback when I am in need of help moving furniture again

From the owner: Our services include:…read more - Local Moving: Whether you’re moving down the street or to a neighboring town, we ensure a smooth transition, handling everything from packing to unpacking. - Long-Distance Moving: Moving across the state or country? Our long-distance services are designed for efficiency and stress-free coordination. - Packing Services: Don’t have time to pack? Let us take care of it!