Caden did terrific job in installing my repaired steam shower. Professional results, and happy to…read morehave it complete! Great work.

Excellent service: Matt was able to rebuild our old Roma steam shower - we really did think it…read morewould be possible. But it is now working beyond our expectations. Quick, curious, capable and knowledgeable. And a nice guy too. Can't go wrong with this professional company.

Ordered my sauna in January of this year paid in full because of special sizes…read more It is June and I STILL have not received any of my order. I've been told it is scheduled to be delivered several times, most times I try to reach anyone by phone there is no answer.

Thank you guys for working with me on this project!!!! Great product, I'm super happy with the…read morepurchase!!! Everything as advertised!!! I love my sauna, the WIFi remote works perfect! My sauna is 450 qf. it takes time to preheat to 200F, with the remote I can do it from work by the time I'm home everything is Ready )))) I had an Inspactor to come and check everything. As I build it with the permit, heater must be UL listed, no problems- I Pass! Make sure you buy air tunnel, it doe's speed up the heating!

We had a good experience. We bought a hot tub and was delivered and called for instructions and…read morewere taken care fast. Only complaint was we asked which way the cover went on so we could get the electric on the right side and was told the wrong way. People are nice to work with. We worked with Jess for sales and Bree in the service center and were happy with both. Glad we bought local because they took care of any questions we had immediately. Darlene W

REVIEW UPDATED! Boy…read moreI wish I would've read these bad reviews of Nelson's before I let them pvc hard plum my pool hoses! I also wish I could give them 0 stars! I noticed a small leak 8/27/23on the hard pluming to the SAND FILTER they installed June 2023. I called to get this repaired since it was just this summer that the work was done. Being told I would have to pay $142 for a service call for work that was just done THIS summer! So I asked to talk to NANCY NELSON the owner. I see her name on the other bad reviews of Nelson's. Boy were the right!! I told Nancy that I would pay 1/2 of the service fee. She would not budge! I also told her I regretted ever having the hard plumbing done. I was thinking out loud and said my deceased husband would not have wanted me to have the work done in the first place. (He passed 9/4/22.) Nancy says "Don't bring your dead husband in this, he can't help you!" OMG! I couldn't believe she said that! I told her to come out and put everything back the way it was. Which is taking all the pvc pipes off and putting the hoses back on and after that I would never use Nelson's again! I agreed to pay $200 to have this done. I'm not going to pay $142 for a service call every time there's a leak because of crappy work! I never had issues with the hoses. I was sold that the pvc hard plum is the way to go. It's not!! No where in the review did I mention the solar heater! It did leak several times before they brought me a new one. Yes we did hit the hose to the solar heater. We used the hoses that were left over to fix it. It is now leaking at the coupling the tightens the hose to the solar heater. We disconnected the solar heater all together. That I regret buying also! But again this review is about the small leak to the sand filter and the horrible customer service I received from Nancy Nelson the owner. I never said a word about her technician! They were to come out 8/29/23 to do the work I wanted. Nancy wanted $200 cash from me because I guess she thought I'd give her a bad check. I got the cash and took it to Nelson's, gave it to Nancy and had her sign the receipt saying the work would be done. I also told her I hope her husband never leaves her a widow and that she doesn't have to put up with a very disrespectful person like her! The work was never done. I was called the next day saying they decided not to do the work because I was firing them anyway and that they were mailing me a check for $200. I told them no I want the cash back. So I had to go back in there, of course Nancy was hiding and had an employee give me my cash back. She also had him call me telling me the work would not be done. Sorry this is long but I wanted to tell everyone exactly what happened. I was also in the parking lot telling a lady about this place. BUYER BEWARE!! READ THESE REVIEWS! I am also going to call the Better Business Bureau. Thank you for your time.

We got our whole roof replaced with D&M. It was a massive job and so we consulted with almost 10…read morecompanies before deciding to go with them. They were very professional and very comprehensive in scoping out the project. They made the right recommendations, told us exactly what we needed, and helped us a lot with material selection by showing us a whole range of samples. When the work started, they were flexible around our requests, were very friendly, and did a fantastic job. Cherry on top - also one of most competitive in terms of pricing. In my opinion, they went above and beyond to ensure that we get a great deal, great roof, and a very smooth experience.

Bought new fixer up house and my wife insisted on the new James Hardie siding. Found D&M Home…read moreImprovements. They worked fast & clean and exceeded expectations. We also had them put new shingles from Owens Corning and beautiful penny copper gutters for a real curb appeal wow factor.

Satisfied Repeat Customer Here…read more We hired Reliable for two major projects: a complete kitchen remodel and two upstairs bathroom renovations, including our master bath. From design to final inspection, Reliable proved to be a trusted partner. What I liked most was Reliable's attention to our vision. They took time to discuss ideas, make suggestions, and offer alternatives before we finalized the design. Their dedicated design manager understands that choices can be overwhelming and patiently guided us on selections, colors, and materials. The quality of cabinetry, fixtures, and materials they use are top tier. Their project manager worked with us daily throughout the project, and the tradespeople were professional and respectful of our home. All big projects encounter issues at some point, but when they popped up, Reliable worked with me on solutions or alternatives. Though rare, Reliable has been there for us 100% for any issues that have arisen since the project completed, such as replacing a part, making an adjustment, or stopping by to offer guidance. Our kitchen is beautiful, functional, and the center of daily family time. Our master bath is a luxurious spa getaway. The 2nd floor bathroom features smart design to maximize the space while being easily usable by our 4 college students. We're thinking about our next project of adding a sun room. When ready, Reliable is who we will call. We wholeheartedly recommend Reliable for your home improvement project. You will get an incredible design, professional work, and (no pun intended) a reliable partner.

I am so happy with my full first floor remodel. Reliable made my home more functional,…read morecomfortable, and attractive. They are planners, so if you are looking to start right away with delays throughout your project, then this is not the company for you. If you want to finish on time, on budget, with everything you want, then this is the company. The people are personable and professional, and you have a strong company behind each project.

I've had the privilege of working with Phil Steingraber at Sebring Design Build since 2017. Phil…read morenow owns his own general contracting company - Rooms 2 Remodel in Naperville, where they are focusing on remodeling kitchens, bathrooms, basements and home additions. I just wanted to take the time to share about his character - how his extensive experience ensures projects are managed well and client ideas are turned into exceptional results. Phil truly has integrity, making him a trusted partner in any home renovation. His ability to address challenges along with his expertise will ensure each project he takes on will be a priority. I recommend Phil and Rooms 2 Remodel for anyone looking to hire a great company that will stand behind their work and have great remodeling experience.

From the owner: General Contractor, Whole House Remodels, Kitchen Remodels, Bathroom Remodels, Basement Build-Outs,…read more Additions, New Construction