Overpriced, poor service, pushy and try to upsell. Not friendly and not clean. I certainly hope they've improved since the last time I was there. read more

I confirmed my appointment 3 times, drove there on the worst roads ever and they did not have my plate. My daughter had fillings done there and they all fell out. Others have told me they are the worst dentist in Calgary, now I believe them terrible service terrible work read more

This is staying on, until someone in their head office can address and meet me in the middle on this issue. I was initially going to have one filling done in may of 2018, but the lady at the front said I had enough dental coverage for the year to cover for two fillings I needed done. Due to this initial statement, I went ahead with getting both fillings done. After the procedure the lady tells me she has bad news and I'm only covered for one filling. Due to their mishap on my initial quote, I had to pay more than $400 out of my own pocket. If I knew this I wouldn't have even gotten the second filling done to begin with. That's only the first part. The lady let me make a payment for half and said I can pay the rest when I come back for a cleaning in September which I thought would be fair. I get a call in July telling me they need the money right away, and whoever was up front shouldn't have given me that time. They then threatened to bring my bull to collections if I didn't pay up. Worst part is, the filling that they did has been aching consistently. because of this mistake I'm too scared to go back and have them check my filling, because I don't know what else they'll screw up on. Anyone thinking of coming here please be careful! read more

PLEASE DO NOT GO HERE!! I am constantly having issues with this office! they are not able to work in a professional manner and will constantly put you in situations where you will have to fork out more money, they do not care about their client's well-being or try to consider what is convenient to you or your financial situation. i have been overcharged on multiple occasions and told to 'come back' to do jobs that should have only taken appointment. horrible horrible place. you will regret going! trust me! read more

I must say I am impressed, I freak out with needles and can't do pain and this is why I panic. I went for my very first cleaning and then to have a tooth pulled, I was scared out of my wits... As I was stepping into the office to get my cleaning the lady that did the cleaning was wonderful. She talked to me about everything and reassured me that we could stop at any time to catch my breath but once we got started I didn't have to stop once, she was fully aware of all my needs and made me as comfortable as possible when getting a cleaning that it... I then had to wait a very for bit to get to see the dentist that took my tooth out but just before that the lady that did my cleaning had gone in and warmed them of my nervousness and then had come out to let me know. Once I got into the dentist I then had to go alone with the first dreaming and both the doctor and attendant were wonderful and do understanding of what I was going through. I soon had my husband in with me and all was well. I now have clean teeth with one missing and the pain was not even close to being as bad as I thought it would be. As I was writing this review 4 days after my appointment I was interrupted by a call from guess who? It was go dental checking in with me to see if I'm ok and if I had any problems or questions now I have to ask! Does your dental office do that??? Wonderful PPP and wonderful place to get work done... Thank you everyone at go dental on 52nd in Calgary read more

If I could put zero stars, I would! This clinic is AWFUL. DO NOT GO HERE. I went in for an exam due to extreme pain and was told I'd need a root canal. The dentist (he didn't even say his name) completely ignored my questions, would not make eye contact, and told me "go ask the ladies up front" and proceeded to flirt with his two hygienists (who were actually quite helpful and sympathetic, but clearly overworked). I attempted to ask questions (ie: recovery time, cost, what to expect with the prescribed medication) and he appeared as though I was wasting his time by asking (wouldn't make eye contact or answer clearly -just kept directing me to talk to the receptionists -who also had no idea the answers to the questions...they're not dentists.) I was then told by the front desk staff that booking in (on a day I KNEW wouldn't work due to my work and school) would secure a spot so I could choose a more convenient day to have the procedure. I called today, and someone answering the phone stated that I couldn't book in for at least two weeks, despite being an emergency. She told me "talk to your employer then and take time off". Not to mention the clinic is so busy that tools are left everywhere, dirty gloves are left balled up all over the counters- the place is just filthy. But clearly the goal is to provide sub-par service solely to get as many people through as possible. Don't go here if you'd like to understand the procedures you're having done, don't go here for prompt/friendly/helpful service, don't go here for cleanliness, and certainly don't go there if you want to see dentists who take pride in their clinic. I actually created this Yelp solely to warn people not to go there...that's how bad it is. read more

This place is over book because of money hungry. Your appointment are never on schedule. It ok if u wait 40 mins but not ok if you are late. I know it in hood but you don't have to act like like it . Will pull all my family out of this place read more

Due to billing issues again and again, I have stopped visiting GO DENTAL. But, still they are claiming wrong bill and employed collection agency. Due to inefficient handling they forgot to claim from my insurance. I personally called and visited many time to resolve the issue, but they preferred to go by the collection agency. I never denied to pay, but my only concern was to get the insurance portion settled first. Tried to call many times to discuss the issue with the Office Manager. She is found always busy to talk. Requested to get the contact information for Dr Goldberg (as he is the owner), but they did not provide. They consider harassment to entertain customer calls/emails. It is unfair that they have all my details but, their senior management prefer to hide at the back of front line staffs. read more

I agree with one previous review regarding Dr. Goldberg. He needs to learn to explain what he's doing, what he's about to do and what he thinks should be done with YOUR health. He acts as if he's entitled to do as he pleases with YOUR mouth and when asked to explain himself for the patient to be involved, he treats you as if you're an idiot. Then he will do things like show you diagrams you don't understand because you didn't study in his field. He needs to come off his high horse and recognize that if a patient doesn't seemed 'happy' perhaps it's because they don't feel they are being treated like a human being. The nerve of him trying to pry into my personal life is another story... If he really is a 'Doctor' then he ought to know about something called 'bedside manner'. Nobody should feel belittled, berated, insulted or devalued when visiting a medical professional who is supposed to be there to help. The hygienists there are hit and miss. I can't say I was overly enthralled with how they treat patients, but I can't say they were horrible. The receptionists are reasonable as well. All in all, I would not recommend this place to anyone because of the attitude I received from the one and only Dr. Goldberg even though I've never met the other doctors. The ironic part is this place was recommended to me, but I was warned he's a 'self-proclaimed millionaire' by that very person. I gave him a chance because not all people who have money are pompous, but he's taken the title all the way to the championships. So now that I have thousands of dollars worth the work to be done, I want someone who is worth my money and treats me like they want to earn it, not that they are entitled to it! read more

Horrible dentist, all they did was tests and never did any work. I'm still in pain and nothing was ever done, a big hole in my tooth, went there for an emergency because my filling had fallen out, work done from another dentist. If you want anything done, get the work done somewhere else and save yourself some money..... read more

0 stars! We were needing an evening/weekend dentist, so I booked with Go Dental. What could go wrong? OMG! I am a single mom and booked appointments for me and my two kids. We were all seen only in FEB 2013. From my very first visit, I had a bad taste in my mouth. The receptionists were not attentive, nor polite, taking a very long time to even acknowledge me. I had called ahead a week before to make sure my file had been received. They were unable to confirm or deny over the phone? I stopped in a few days before my appointment again to check if they had my file & x-rays, most office are not open on Saturdays, and Go Dental would not be able to get what was needed on my appointment date. I made sure all releases were signed for both offices, I was told `computers are down` (even though she was using the computer for about 15 min before even speaking to me) I let her know of my concerns as I had x-rays that were needed for my appointment, and again asked the ladies at the desk to insure they were transferred by the Sat. Sat came guess what? No X-rays, had to REDO them. My kids father also thought the hours were convent, so he booked with them under his name and address, or at least he tried. Go dental assumed we were a big happy family with address in separate city`s. I found out later Go Dental added our accounts (go dental and 2 insurance companies) together and lost my ex address. Causing his insurance provider of 11 years to be "updated" with an incorrect address. Our last names are not the same, and we split years before ever calling Go Dental. In FEB 2013 I paid at the end of my appointment (they want you to pay in full before you leave) March I moved to Drumheller. MAY 2013 I get a bill for $78, insurance did not cover all that go dental expected. 3 months later I found this very strange, but they also let me know they still have not submitted the claim for my children`s check-ups and work. So they want me to pay more but have not completed their job, and are not sure if the total will rise again? It would be nice to send 1 cheque don't you think? I also start to receive Manulife statements and Go dental statement for my kids father? Who I am not on good terms with! Since I moved FEB That's when my employee insurance stopped. Since Go Dental was not on top of anything, did not submit the claims then, I had to call and get deactivated account numbers, to submit my half of the claims, why? you guessed it they lost my insurance info too! Every dentist office I had been to before, copies the insurance cards... Starting to get frustrated with the accountant who can only say `I`m new`, I ask for a manager, 3 days later I finally get her, she can absolutely not help me, even though this new accountant has been there only 3 weeks, the manager cannot do her job? who did it before? `no one` was literally my answer from both management and accounting!! So I get told only accounting can help u here she is again. Great. I let her know I will not be paying until all claims are complete and there is an accurate and final bill. Simple right? Ha! not with Go Dental they have to make you GO MENTAL! Go to the mail today AUG, 2013. See that go Dental has now decided I owe about $400 for dental work We had 100% coverage for? I don't any finical get help with my kids, my truck broke down only 2 weeks ago costing $1650. Almost $400 owing right now brought me to tears. Why mail me a bill? Insurance owes it not I!?! Completely unnecessary stress. The accountant claims its because she did not have my kids fathers address, `tried` calling him, and dental claims were coming back. Maybe because they have all address wrong, maybe because their submitting 3-6 months after the work was done. This is not my fault they lost the address, not my problem if she cannot contact him, for extra info they lost but now need. Go Dental was given all the info to complete all dental claims. In a letter the accountant says `Manulife cannot give Dental Offices information due to the privacy act` Yet the letter continues to outline details about my exs insurance, and what they need from him. This is not my business at all! Is likely a violation of the privacy act. Completely unprofessional. More than 6 months later and this is not even HALF done! I urge everyone to think twice about the cost of convent hours. Was not impressed with the dental work, nor how they handled my daughters 1st dental visit. They have toys in the waiting room, but don't let that fool you into thinking they are kid friendly. read more

I would not recommend this dental office to anybody looking for a doctor that cares about a patients needs. They preauthorized and scheduled appts for procedures that weren't needed and were costly but "covered by insurance". They failed to keep appts to a respectable time, upto 2 hours to do 4 fillings. They do not inform the parents of procedures that they think need to be done on children, they scheduled and preapproved root canals on a child under 7 without informing the parents. Overall one of the worst dental experiences I have ever had. read more

Had a check up and a cleaning with one "dentist". Then had some fillings done, and one came out while eating a sandwich after a second "dentist". Then a ridiculous amount of pain and a large ulser developed after a third "dentist". I wasn't given any antibiotics, pain meds, or a prescription at that time. Not only did she seem distracted but also seemed to be in a bad mood, while she and her assistance pushed and shoved their dental instruments out of each other's way inside my face for f**k sakes. Not only has the pain from the last said visit been severe and present since June. 9/14, but they billed me a fourth time this past Thursday for confirming what they had overlooked. Did I mention they used an anesthetic five times, using a needle at least three of those five times and did not take the time to let it take full effect. If you care about your oral health and safety, avoid, avoid, avoid. Very closely considering calling a malpractice lawyer on Monday. read more

I'm a new patient at go dental and I'm usually really hard to freeze and I'm really nervous for dentist appointments but with Dr. Goldberg it wasn't like that he was phenomenal he talked through every step of the way made me feel comfortable and gave me an understanding of everything that was happening highly recommend anybody to go see go dental read more

I wish I could give them negative stars if possible. How are they getting 5 stars, is beyond me. They are only interested in making money but service is useless. Went first time for children's checkup and were told children have cavities and need to come back for that. Booked appointment and went back after few weeks. Had to wait there for more than an hour although we were on time. Anyhow when our turn came, doctor told us he has been too busy today and totally tired and exhausted. Apparently they had overbooked. They have run out of gas in cylinders and can not perform the procedure today. Nobody even apologized to us for this. I was not happy but I gave them benefit of the doubt. Booked another appointment and went there. I had to take day off from work for this. To my surprise, when we went there, they told us that dentist is not there today. He has taken day off. They tried to call me last week but could not get through. I told them I never received any call from them. They checked and phone number was wrong on their system. How is that possible? We have been there few times and they have called us to confirm appointment on my phone number. Guess what they offered me another appointment.I was totally pissed off and walked out angrily. Rather than spending money on advertising and shiny leaflets, concentrate on providing the service. Clients will be happy. I am not going back there and would not recommend anybody else to go here. read more

Excellent experience here! Dentists are not enjoyable places for most but the staff here definitely made it as comfortable as possible. Very professional and let me know what was going in the whole time. I would give a 5 star rating but I receive way too many emails from them read more

My experience with go dental was to say the least an unmitigated disaster.my first appointment was to see me have my teeth cleaned and then have some fillings replaced as well as have doctor Goldstein assess a visible infection in the front lower part of my mouth. Please note I use the word Doctor very loosely when describing all off the five Dentists that I had inflicted upon myself. It was very evident during my first visit that Doctor Goldstein was having trouble concentrating on the task at hand. His assistants personal life and ample bosom was most evidently the source of this distraction. When I asked him about the infection. His only response was oh!! yes that does look nasty!! At which point he returned to focusing on flapping his jaws to the dental assistant about his many scholastic accomplishments. I interrupted the doctor to ask if I would be having my teeth cleaned by the hygienist today as scheduled, only to find that the hygienist was only in the clinic two days a week and was not in on that day. In effect I was lied to !!! I left the clinic thinking OK well shit happens !! So I scheduled an appointment to have my teeth cleaned and have the two front teeth extracted in the infected area. I was not about to have doctor G-Spot to perform anymore unfocussed work in my mouth and requested a different doctor and rescheduled the cleaning. to make a long story short and cut to the proverbial chase. Unless you want to attend a clinic which will see you having five different dentist dig around in your mouth finding new and creative ways to make the payments on their high end cars parked in the lot. Find yourself a clinic which you know that when you return your dentist will not have moved on to a better managed clinic. If you are the kind of individual who uses the same mechanic to maintain your vehicles. this is most definitely not the clinic for you. in closing it can be said that GO DENTAL Quality assurance and Quality control is sadly non- existant. . read more