I had a great experience at Pro Grace Dentistry. The entire team is incredibly professional, welcoming, and attentive. From the moment you walk in, they make you feel comfortable and well taken care of. The dentist took the time to explain everything clearly and made sure I felt at ease throughout the appointment. The clinic is clean, modern, and very well organized. You can really tell they care about their patients and the quality of their work. I highly recommend Pro Grace Dentistry to anyone looking for a trustworthy and friendly dental clinic! read more

'I've been going to ProGrace for a few years now for cleanings, root canals, fillings--and now crowns--and I've never had a reason to complain. Their customer service is excellent, starting with Pooja at the reception desk, and continuing through their caring hygienists and skilled doctors, Dr. Garewal and Dr. Sandhu. They've always shown genuine compassion for my dental concerns and provided efficient, trustworthy treatment. Their prices follow the Alberta fee guidelines, and I've had no reason to doubt their credibility. Highly recommended! read more

If I could rate lower, I would have. My experience with ProGrace left me traumatized, in pain for years and with one less tooth than I started with. I went in because a crown fell off one of my back, lower molars. They suggested a routine root canal and permanent crown. the dentist botched the root canal, broke through the root end and pushed the material into the area where the nerves are. i have had root canals before and they have been quick and painless. i used to joke that I'd rather have a root canal than a cleaning because I have sensitive teeth and a cleaning would take way longer than a root canal! no more do I make that joke. this root canal took hours. i think they suspected he botched it early on because he kept taking X-rays. the tech who assisted him was terrible and even took an X-ray without the lead apron. I had just started a new job, was still under probation and on a contract, used all of my dental benefits and my sick days as a result of the excruciating nerve pain from lower jaw to eyeball. it felt like I was being burned by electricity and was the most intense pain I have ever felt. I wanted to die. I had to return many times for xrays, stronger pain meds - even oxy barely touched the pain. the pharmacist was concerned about the amount of pain meds i was being prescribed and the risk of death as a result. they offered me an overdose kit - just in case. do you know how scary that thought is? I was then referred to an oral surgeon/specialist who suggested the tooth be extracted as a result of the botched job the dentist at ProGrace did. I missed a family wedding, was unable to work for about two weeks - then had to work, while drugged and in pain because I had no more sick days left, I maxed out my benefits and was out of pocket, I couldn't parent my children because of the pain (I'm a single, full time parent!), had to pay for a specialist consult and THEN ... had to have my tooth extracted (by a different dentist there) leaving the rest of my teeth vulnerable and me without a tooth and the shame and embarrassment that comes along with that. They made a pathetic settlement offer - but it meant having to have an implant, done by them - which I wasn't willing to do. it was then referred to the terrible dentist's insurance to resolve- they refused to return my emails and ran the clock down until it ran out the time on the offer. She was about as unprofessional as they come - but that's par for the course for this dental office. I do have to credit the hygenist who helped me at time of extraction though. the extraction wasn't easy and took a long time. I tend to have a pretty high pain tolerance, but with this I almost fainted. She was very kind to me and probably the best part of the whole office. After extraction - I thought the pain would end - I was wrong. I continued to have radiating nerve pain and numbness as a result of the material left behind and it pushing on the nerves. I was left in pain like this for over a year. I no longer trust ANY dentist. If I have to go, I almost have full on panic attacks before getting there and while in the chair. I'ce been through a lot in life, but this left me with scars that still haven't healed. it took me 3 years to write this review as a result of the trauma and avoidance of even speaking their name. I feel, now, that I need to warn others about this dental office so maybe they can keep teeth that shouldn't be extracted due to disease. I wasn't having pain from that tooth before going in - I just needed a crown replaced. I wish I had never called ProGrace and will regret that decision for the rest of my life. Choose wisely, people. read more

I do not recommend this clinic, I went for implants and every time I went there, I paid for that step, but the step where the crown is placed, they said you have to pay the rest so we can install the crown. . I was shocked because I've never seen dentist take money before service, so I paid anyway and never went back. After 4 months, they called me that you still haven't paid the money. I got angry and explained that you did not leave the crown until I gave the money. staffs of this clinic are very disorganized and rude. Dr Grewal is all about money, he would make sure I paid money before service Not recommending read more

For a week my head has been throbbing and I have had severe pain shooting through my whole body. Yes you guessed it folks, a toothache. Not able to endure it anymore, I heading for a phone number that I have heard high recommendations; Pro Grace. I called and they were able to squeeze me and my pain within the hour, AMAZING! I hauled my tooth and all its high maintenance to PG only to find a very calming waiting area, with plasma TV and another smaller one for the tots and an extremely friendly receptionist. May I add that she did not mind that I had called 4 times prior to find the location which is actually very easy since it is just off the Crowchild Trail. I didn't wait long and I was taken in to get X-rays taken and they were then displayed for me on a high-tech screen in front of me. Doctor Ming is a very kind and humble dentist who basically told me that I had fractured my tooth. She gave me the pros and cons of the options that I could choose and reassured me of the best procedure. I won't go into the details of how much this would set me back, it is pretty high, all I could think about was what the hell did I bite into to fracture a tooth...cement? A hard tortilla shell? It absolutely boggles my mind. I was able to take my x-rays to get a second opinion but she did give me a prescription to relieve the annoying pain. All in all a very fast and thorough dental consultation with an extremely friendly and informative staff and specialist. read more

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Went in Thurs Sept 10 at 3:00 to have a filling they did less than a year ago fixed, as it just fell out one night. No big deal, c'est la vie. However the dental assistant was very rude to me. Barking orders at me as soon as I sat down. Only after I commented on her lack of manners did she add the word Sir after each order. Her tone was still very ugly though. Until the dentist showed up, then she seemed to understand basic courtesy. read more

Best cleaning of my Life, nice building and relaxed atmosphere. Abbey's Lebanese eye brows and quirky humour are matched only by her beauty!

My mom had been getting her teeth cleaned there since they started and I have been getting mine cleaned there as well for a couple of years, the staff is very nice. With my mom she speaks broken English and if more comfortable speaking mandarin, there are staff there that speaks mandarin. All in all the staff are very nice and are nice and efficient with their work read more

After a move I needed a new dentist- close to home, just for a check-up and cleaning. I made an appointment with Pro-Grace and was immediately bombarded with an innate number of appointment confirmation texts- which was somewhat annoying. The day of my appointment, after rescheduling my day to go to the dentist- they call requesting I come in 1 hr earlier-(really?) so, I do. They immediately ask for my credit card- as their policy is to have it, in case there's other charges, (I assume). This caught me by surprise as no other dentist ever requested I give them my cc for their files. After waiting, I was brought in to start my cleaning with a hurried hygienist.They were sure to use up all the possible blue cross benefits available- even though my X-rays showed no major issues, cavities etc., The hygienist, then, in my view, was super frantic- eventually leaving my 'bib' soaked as she used the rinser and had no time to wait for me to spit, swallow, whatever. She had apparently 2-3 years as a hygienist, but during the cleaning, she terrified me. Her comments ranged from losing my teeth to bone loss, one molar being an eternal problem, (which wasn't the case), and a number of other unnecessary opinions she had. So, she used up 2 units on my lower teeth and then proclaimed she had no time to finish my top teeth, as my exam was now pending by the dentist, so she hurried herself off to some other poor patient in her sights. Then I waited 15 or so mins, keep in mind it was THEY who asked me to come in earlier. The dentist then comes in- checks the X-rays, has a look at my half cleaned teeth, says everything is fine (not according to her hygienist rockstar), tries to sell me a night guard because I have evidence of some teeth clenching and sends me on my way to settle up my co-pay, (not by credit card). Of course my top teeth weren't cleaned, I was promised a 'free whitening kit', which I didn't get, because my cleaning wasn't finished and wanted me to book another appointment which I didn't as I will take my file to a different dentist. So after a few months, I get a text with the idea of having me come in for that night guard, (no). Nothing to suggest maybe finishing my cleaning, getting my free whitening. When I let the receptionist know that I won't be returning, she doesn't ask why, or call me to discuss, but says something about, 'making it better'. How do you do that without knowing what the problem is? Anyway- this dentist is about $$$, they really go hard core on that part and rush through, trying to get you to spend all of your possible benefits or cash and if they have nothing else to soak you for- you're off the radar, (like the elusive night guard . Bottom line rescheduling me after verifying my original appointment repeatedly and then 'running out of time after 30 mins of cleaning- only to have me sit there waiting for the dentist was poor at best. Not happy with this clinic and will be changing dentists. Unless they read this review, they have no idea why- mainly because they already got my $, I am sure of that. Worst dental experience ever. read more

DO NOT GO TO THIS DENTAL OFFICE!! Especially if you have a serious dental issue! My brother was having issues with one of his teeth in the back of his mouth. After declining a root canal, he asked for the tooth to be pulled out but instead the dental office provided him with a filling( that eventually fell out) and antibiotics. He went back to this office after days of pain and antibiotics looking for relief only to be met with a nightmare!! The dentist he saw did not numb the area enough and after almost an hour of using all her strength swaying back and forth on his jaw, trying to pull his tooth out, she decided to use faulty equipment to drill and dig the tooth out. She then proceeded to take a 45 min break - leaving my brother in a lot of pain. This wasn't the end, she then proceeded to hack the tooth into 3 pieces, pulling out one section, leaving another section loose and the final piece is completely in tact. All the while unable to provide additional numbing agent, as they advised him they could not administer any more. In the end, my poor brother had to tap out, saying that it was too painful! She then proceeded to let my brother know there was nothing further she could do and sent him home with medication and a painful experience that he will soon not forget. If this is the kind of treatment patients receive at this dental office, l would think twice of using their services. Not all dental experiences are the best, l understand this but you DO NOT leave desperate patients looking for professional support with incomplete, inadequate service and pain. Which by the way he is still in. We will surely be seeking out another dental office to clean up her mess! read more

I've been going to Pro Grace Dentistry for 17 years now and they are the best! They make me feel like family and are very welcoming and friendly. I have recommended Pro Grace Dentistry to multiple friends already. Thank you for providing many years of excellent services!! read more