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GNC

3.5 (20 reviews)
Open 9:00 am - 8:00 pm
Updated 2 months ago

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1 year ago

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1 year ago

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4 years ago

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3 years ago

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5 years ago

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6 years ago

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8 years ago

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8 years ago

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8 years ago

Crappy customer service! Will never go here again. Taking my business back to Round Rock.

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9 years ago

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8 years ago

Excellent customer service! Knowledgeable employees. Will say, it's nice to see a woman working at a supplement shop!

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6 years ago

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13 years ago

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11 years ago

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9 years ago

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Review Highlights - GNC

No joke, Rob the manager had he PASSION for his job and went all out for me!

Mentioned in 2 reviews

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Smoothie King

Smoothie King

(66 reviews)

$$

I am still blown away by how poorly this situation was handled…read more While picking up a Starbucks order for my wife and daughter, I placed a Smoothie King order through the app. It confirmed my drink would be ready in about 15 minutes. I arrived right around that time and my order was nowhere to be found. After waiting a few minutes, I asked an employee about my order. I told her it was for Mike, a medium Angel Food. She immediately said she thought someone already picked it up and went to get the manager. The owner came out and, without even listening, flat-out told me, "Sorry sir, you already picked up your drink. It's gone." I told her I had literally just arrived and that someone else must have taken it. She looked through the receipts, found my order, and still insisted that I picked it up. At this point I was confused and getting irritated because she insisted someone else picked it up instead of actually trying to fix the issue. She then said she needed to "check the cameras" and disappeared to the back. After several minutes of standing there, I asked the employee if they were seriously going to make me wait while she reviewed footage instead of just remaking the drink. When the owner came back out, she claimed that someone walked in, said their name was Mike, and picked up my smoothie--so therefore I was out of luck. She refused to remake it. At that point, I showed her everything: - The Smoothie King app with my order - My debit card with my name - The bank transaction showing the charge I asked her directly if she was implying that I sent someone in earlier to grab my drink and was now trying to scam them out of a second one. She denied that, but continued to insist that "another Mike" already picked it up. Another customer in the store was visibly shocked at how this was being handled. She then questioned the employees again, who clearly looked nervous. I told them not to be afraid and just tell the truth. One of them admitted that someone came in and said they were picking up an Angel Food smoothie. At that point, it was obvious an employee mistake had been made, but no one wanted to own it. Only then did the owner finally approve remaking my drink. While waiting, I told her this entire situation was ridiculous and asked if she honestly thought I would try to steal an $8 smoothie. So let this be a warning: DO NOT place an online order at this location. If someone takes your drink--by mistake or otherwise--you will be treated like the problem, accused of already picking it up, and initially refused a remake or refund. Before leaving, I suggested the obvious solution: keep mobile orders behind the counter and require proof of purchase before handing them out. This whole situation was unnecessary, embarrassing, and handled terribly from start to finish.

My son is a HUGE fan of SK, so we always make it a point to stop here after a baseball game in the…read morearea. His go-to is the Angel Food with protein added. And he absolutely devours the smoothie in no time at all. I enjoy the açaí bowls, as well as whatever the "seasonal" smoothie may be at that time. I am "seasoned" age wise, so I have tried so many smoothies from the menu over the years. My favorite will forever be the old secret menu smoothie "gummy bear". I used to get this years ago and absolutely loved it. Service here is great. Everyone has been friendly each time we've gone. The atmosphere is to be expected for a smoothie king...not terribly busy and definitely noisy due to the blenders. If you're feelin like a sweet treat, recovery smoothie, immune boost, or a lovely açaí bowl, definitely stop by.

GNC - healthmarkets - Updated May 2026

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