Okay, first off, my brother and I went to the GNC location on Orangeberg Ave near Oakdale Rd in Modesto (3/22/12). Secondly, even if I wasn't lied to, the way the situation was handled was unprofessional, bordering on straight up rude.
The "lie"? "California law says we cannot sell products that circumvent the results of a drug screen". Really? I just googled it and there is nothing out there regarding "legislation" on the matter, sooooooo...what's the truth? I know the truth for me is that I can go to a smoke shop on just about any corner and buy a product that is supposed to do the job and I won't be "judged" for making an inquiry...you can already see where this is going, huh?
Now, GNC is known for having a high quality product, if you want something in the way of a supplement or vitamin, they are one of the best brick and mortar business around. If you have a pre-employment drug screen and you live around people that smoke pot, wouldn't you want a little insurance? Do you want to get it from a low end corner smoke shop that probably buys the cheapest junk they can to turn a profit or would you prefer to go to a reputable purveyor these types of things? I know what I tried to do...buy a system cleanse/detoxifier
So, didn't catch her name, there were 2 females working in the shop at the time, I was assisted by the middle aged female, the younger one kind of stayed out of the (brief) discussion. I explained what was needed, she got very "matter of fact" like I had just questioned her personal hygiene or something, then laid into me about how her job is on the line and a bunch of other stuff, frankly, I was too busy thinking "look at this crazy person go" to really take in everything that came out of her mouth, when I asked "really".
I got raged (a mild exaggeration) on by a store clerk for trying to legitimately buy something they legitimately sell. I suspect because my lifestyle doesn't fall in line with her personal values, she felt it her moral duty to make sure that I knew in no uncertain terms that my business was not wanted or appreciated at GNC Stores...or is it GNC policy to not sully their good name by selling us "junkies" a product to improve the quality of our lives? Perhaps the policy and employees are less pretentious at The Vitamin Shop? If they can't sell me what I'm looking for, will they treat me as if I they just saw me sell cocaine to a toddler?
Probably not...GNC, you lost 2 customers today because of the actions of your employee, you should probably reprimand her or give her an award, depending on the company's stance on this sort of thing. read more