In gerenal it was a delightfully uneventful trip. Zips is one of the few places that usually has…read moretopical patches so I stuck my head in here to buy several of them. I was greeted fairly quickly and the employee was able to locate what I asked for. The shop is clean with a nice layout and an easy to use parking lot. They love sales and have a large selection, so they're not a bad choice in you're in the area!

Absolute horrible service by some dude named, Rodger. The selection I'm given is usually amazing,…read moreand the cart's haven't usually given me and my GF a problem. This is the last time I'm coming here. The reason is simple. Every time I come in and deal with one of the women they say the same thing, "if your cart is defective, or hits bad, bring it back and we'll exchange it for another one, no problem. You just need the receipt, and the package and the cart itself." I hit said cartridge 3 times to make sure it was not my taste buds, and know-and-behold it was like smoking straight metal. I went back to the counter, requested a new one with my package and original receipt. The woman who helped me walked into the back and out comes some fat guy named 'Rodger' was completely standoffish and useless as a worker. All he told me was "I won't return this because as you see in the fine print of the receipt, we can't return them without the cart being defective." If I'm smoking straight burnt metal it's obviously worth returning. And you're more concerned with being a tough guy and being right than solving the customers request. I'll never shop at this place again and will make sure I let everyone else I know that goes here to quit going here from this point further. I wish I could give zero stars and kick Rodger in the dick. But you know, I guess the customer isn't ever right.

This is our go-to place. We've shopped at MANY stores…read more Great staff -they know me and my fiancé because we come in pretty much weekly for the last almost 5 years. They're incredibly friendly and knowledgeable. I saw some reviews that said the employees were creepy -I'm a woman and they've never been creepy towards me. I've gone in solo many times. I've worn jeans and dresses. I've been complimented, but never made to feel uncomfortable. I talk to all the staff members when I go in and there's never been an issue. I can't speak for others' experiences, I'm just saying that's the furthest from any experience I've ever had. I think they're amazing. I also saw someone say they don't treat their employees well -I can't speak for that since I've never worked there, but the employees have always seemed to be in a good mood. I've been told they work 12 hour shifts and that can be good or bad depending on who you ask. I work 10 hour days and would be fine with 12. My fiancé worked 12 hour shifts and it was rough on him. The first time I went in there I tried to tip them and was told they're paid well enough that they don't accept tips and the person who told me that did not seem upset. I've seen employees come and go over almost 5 years, but that's normal in service jobs. One person specifically told me they were quitting due to moving closer to Mt.Rainier, already working a 2nd job, and just didn't want the commute. Never said it was a bad job. So again, that's just been my experience. I'm a customer, not an employee so I don't know the inner workings. Wide variety of products. They've got flower, vapes, joints (dipped and undipped), popsicles, chips, beverages, edibles, etc. We have some go-tos, but we occasionally try out recommendations. Everything has gotten the job done. Keep in mind, everyone's bodies responds differently to every strain and every product. So your body may respond more or less than someone else's on every single product. If you don't get the feeling you like from something, it may not be a bad product, it just probably doesn't rock your world. It's cool, just try something else next time. Find what you like. There's something for everyone. Prices are good. Again, we've shopped at MANY stores across the state and in other states as well. There's some products that are more costly due to the brand, but I wouldn't necessarily say the product is better-you're paying for the name brand. When buying flower, we buy an ounce each at a time and pay between $60 -$80 per ounce, depending on the brand. We go with what looks best and the employees will show you what they've got. It gets the job done. There's both more expensive and cheaper options. We also buy several other products and have never felt uncomfortable with the price. We generally each max out on product each time we go in and it's not breaking our bank. Find something in your price range and role with it. Or roll it, whatever. We're relatively heavy daily users so we're paying in the middle price range; otherwise, we'd be broke. But we can afford a bit of an upgrade from bottom of the barrel. Again, pick your lifestyle price range. Overall, this is currently our favorite store. We recommend.

We love this spot. They have the edibles I love. Staff is always friendly and knows there weedread more

Today was my first time after being a customer where I left pissed off. I explicitly told the bud…read moretender what I needed. I'm a medical card holder. Pesticide free is and has always been what I need. This budtender instead of helping me find the brands that are pesticide free she goes for the most expensive and not one disclosure of pesticide free. It's frustrating when you come in with questions and the person hired to do their job doesn't know crap! Do better with the training and product knowledge. Left with less than I normally get cause my patience was running thin due to her lack! Pricey doesn't mean beneficial.

Service was great selection was wonderful. Value was great. Parking outside is very chaotic. It's a…read moresmall parking lot and quite busy price for the value good.

Always, welcoming and informative staff. I have used 3 locations of the Gallery, and I have always…read morebeen well l treated well, and all my questions and concerns were answered.

This was another great visit to The Gallery…read more The assistant manager took the time and patience to walk me through products I needed based on what I told her. She made excellent recommendations and actually the whole team that day was amazing they were all knowledgeable and helpful while making the entire experience very enjoyable. The pricing is very reasonable and they do offer military discount and senior discount as well. Great service, good value, and good quality products.

The worst customer service I have ever received their products break weeks after buying and they…read morewon't replace anything, ever!!!l

I purchased an Airo procartridge that was stated to be Indica on the web site and it was sativa on…read morepackage. My husband just picks things up and he called to see if anything can work and I told clerk about the discrepancy and he said too bad, and there is nothing is can do, its not his problem it was marked wrong. Even an Im sorry, nothing we can do let me fix that for next time would have been nice. I have lots of other choices, crossing this one off my list. Beware if you care about friendly customer service.

Low end product and low end service. I expect better from a smaller store. I got old weed and bad…read moreservice today.

Great selection, even better prices. Staff is friendly and helpful, and their deals are insane. If…read moreyou sign up for an account with your phone number, everything in the store is 30% off EVERYDAY 9am-12pm. Can't beat that. Come here instead of the big box dispensaries, support local small business in the process.

I really like bath products for my chronic pain and Emerald Leaves really delivers on that front! I…read morewas able to find a bunch of really great products that I have a hard time finding anywhere else. Online ordering was super easy. Everything was ready to go when I arrived and the friendly budtender quickly checked me out and sent me on my way. Overall a great option!

Had a issue with a cart leaking was handed a new one then immediately tried ripping it back out my…read morehands after saying I don't have a receipt like I wasn't inside 5m before when I got the cart and on top woudnt take my military insurance card as proof as being in military for discount and cussed me out the store mocking me so is this how we treat people in the service?

Great customer service! I loved how nice the lady helping us was. In and out quick with a great…read moreselection and value!

Well-stocked store, with very friendly, knowledgeable employees - every time. The prices are also…read moremore user-friendly that are the local shops. The hours are very helpful as well.