I'm a frequent GNC customer at multiple locations and I use my rewards quite often. I've visited this specific location many times and two of those times I've had bad experiences with young staff members. It seems that many staff members don't know how to enter coupons so they will tell the customer they can't do it and there is no manager present. I've run into this issue many times when I've been told by the managers that the coupons I get with my protein can be used. The last time I visited this location I had a very rude young man who 'helped' me. While I kept explaining to him that I've been told I can use the coupon he started to grow irritated and rude to me. Finally, the manager told him to just use the coupon. On my way out the young man made a point of loudly exclaiming to the woman behind me, "Sorry you had to wait so long" so that I could hear. I was very irritated and it will be the last time I visit this GNC. read more