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    Montana Apothecary & Co

    Montana Apothecary & Co

    4.0(4 reviews)
    3.3 mi

    Really enjoy shopping in here - they have a great selection and give boutique vibes. Such a good…read morespot in Great Falls. Everyone was super nice as well, I had some questions about a few supplements and the pharmacist helped me understand my options.

    Very disappointed with the way in which an issue was handled. I was mislead and unfortunately,…read moreblatantly lied to in the very end. I was promised follow up by the owner, but that too was untrue and never was called back. I ordered a re-fill from my doctors office and there was an honest mix up, where my address on file was not updated to where I was. When working with this company, they expressed that they could not send me another one without charging me, and that if I was able to get the original unit returned, they would then be able to refund the first unit. After working with my past landlord, I was able to get them to retrieve the package and return to sender. I followed back up with MAC whom expressed that they will be on the lookout for the returned package. Well about 5 days later, I receive another package in the mail and it's the original medicine! Confused as to why this was sent to me, when the agreement was a refund of the original unit, contingent on me being able to getting it returned to sender. I spoke back with the manager who then completely changed her narrative, and then tells me "it's illegal to refund medicine"! I told her that was what she and I discussed, which was why I and only why I ordered an additional unit! She then unfortunately was untruthful and said that was never discussed, although that was the entire reason behind the order of the second unit (as I have no need for that much medicine as one unit lasts for months) She took zero accountability and said that she never mentioned a refund, which is a complete lie. She then expressed she would have the owner reach out, which that person never did. I understand if she made a mistake, but she needs to own that she promised a refund and make good on that part.

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    Montana Apothecary & Co
    Montana Apothecary & Co
    Montana Apothecary & Co

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    GNC - vitaminssupplements - Updated May 2026

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