Where do I start- my husband came in one day and no one even fretted him, which is fine that's the least of our worries. We go in a couple of days later, we bought ONE pre workout and was charged twice! I notched it the day it happed call the store and was told "oh it happens sometimes, if it does go through twice just give us a call" I CALL BECAUSE OF COURSE it charges me twice!! I was then told to call their customer service AFTER the fact I was told to call the store from the store themselves. call the number they provided me with, to then be told go into the store with this confirmation number & they'll take care of it. I then go to the store, OUT OF THE WAY- to A, not be greeted AT ALL, & b, the UNPROFESSIONAL MANAGER who should know how to do something as simple as a refund didn't know what she was doing or how to do it. To be told file a dispute through your bank isn't even close to an answer you should get. So disgusted with this place. Will never step another feet into a GNC, so truly disgusted with this terrible poor service & management. You guys should be ashamed not professional in the least bit. And to be told it would get taken care of if it pulled twice to getting 0 help! I could go on and on about this experience. Hope someone WHO KNOWS HOW TO DO THEIR JOB sees this. -too bad I couldn't leave a no star rating read more
