I have been an Alpine Shop customer for years. They have a good selection for a smaller store, and…read morethe staff really know their stuff. Because they are a smaller shop, you get more hands-on customer service. They also offer classes and lectures for different outdoor activities (kayaking, hiking, etc.). It is a great place to go if you are a novice or a more experienced outdoorsman. My most recent experience at the Columbia Alpine Shop illustrates just why I like this place so much. My husband and I went in to get new hiking boots. We are getting into overnight backpacking, and need hiking boots that can stand up to long, multi-day hikes. A staff member (named Adam) approached us within a minute or so to see if we needed help. He then spent over and hour helping us try on and test various boots. Being an experienced backpacker, Adam had some personal recommendations on boots and was able to highlight in detail the pros and cons of each boot we tried. We had done some research going in, but Adam helped us make a much more educated choice. We were able to test the boots on a hill imitator Alpine Shop had in the boot section, and they even let us put on a pair of thicker socks (without buying them) to test fit. This is a friendly, laid-back shopping experience, and while inventory might not be as large as big chain stores, the service and expertise you get at Alpine Shop makes it my top choice for outdoor gear shopping in Columbia.

From the owner: In 1973, a climber, outdoor author and Army Map Agency employee in St. Louis by the name of Bob…read moreMooers, convinced Chouinard Equipment - the predecessor to outdoor industry giant Patagonia - to open him as a dealer. Mooers started a climbing shop in a small room upstairs from the home-winemaking shop he was moonlighting on the side. Within a month, climbing was outselling winemaking, which was soon abandoned, in a move to a new larger space.

Poor customer service and has a group of kids running the customer service counter. They make you…read morefeel like your business isn't wanted. Because of that I'll happily go elsewhere.

Went into Academy Sports to shop for my son but had to leave within 5 minutes. Employee said they…read morehad a bi-weekly cleaning crew in there that was just finishing up. The smell is so intense I got a headache within the first five minutes. Never have I had such a physical reaction.

This matter has been resolved to our satisfaction very quickly after my post, and we are…read moresatisfied. Thank you for reaching out. Camping World is on my mind. Hopefully I can unload here and maybe even help someone not to make the same mistake I did. My issue is with Camping World, We bought a new 26' Cougar 26RKE and traded our Imagine in on it. Not sure yet if that was wise. Purchase went well, but that is where it ends. Camping World of Columbia were fine falling all over us with the purchase process, however that's where the marriage stops and the divorce starts. Every time I've ever been on the receiving end of service it's like they feed you bull until you get totally fed up. Then it's like ignore you. Warranty work should not take weeks. We have a new camper and the slide came out most of the way and then dropped about 6". Used a floor jack to raise it and get it back it. Service said that they weren't busy so bring it right up and they get us right in. That was the first lie. Wife called week later, service writer hadn't heard, wife said can you check, well they'll let me know, That's not what she asked, can you check? This isn't the first time we've went through trouble with this service department, we have had many rvs in the past years and seems like this is a regular pattern, they have too many in sales that need pushed out the door to take care of their warranty work. You see the almighty buck speaks loader. I've said it many times no more, don't know when I'm going to get it through my head that they suck. So please take my advice look for some place else to buy. Blue Compass, RV Unlimited, anywhere but Camping World Columbia.

Today, I was pleasantly surprised when we were driving down the 70 with full gray and black tanks…read moreand no freshwater. The associate I spoke to on the phone informed me that it was acceptable to come in and dump and was uncertain about the availability of freshwater. The dump was straightforward. While some water spigots were malfunctioning, we were able to overcome this issue with the assistance of a 50-foot hose. With such reliable and convenient service, I would undoubtedly do business with them in the future.

Imagine, in the middle of a global pandemic, going to a store that says "CDC recommends wearing…read moreface coverings" in two languages on its doors and nobody - no employees, no customers - are wearing them. That said, this store has many things in stock and it is very clean.

Went in yesterday afternoon. Everyone was helpful. Gauge (sp) went above and beyond to help us…read moreout. Great customer service.

I was ready to ride on the Katy Trail, but I couldn't figure out how to put more air in my bicycle…read moretires. My husband always does this for me, but he was out of town. I worked up my nerve and went into the store and asked if they would help me. A super nice young guy said he would be glad to help. He put air in the first tire and showed me exactly how to do it, and then he watched me put air in the second one to make sure I really knew how. He was so kind and didn't make me feel stupid. I should've gotten his name, but I just wasn't thinking. He even offered to help me load my bike back in the car. What a great store with awesome merchandise and wonderful employees! This is certainly not the first time I've been treated extremely well here.

Called ahead to ask about a bike repair - they told us to bring the bike in right away. When I…read morearrived, a nice employee came running out to help me unload the bike. He brought it to their outdoor tent (not allowing people inside due to COVID). They called with a quote and finished the job the same day. I knew it was going to be a big lift for the employees, so I was astounded by the turnaround time. Definitely recommend them to everyone else for any bike repairs.

Most of the bad reviews on here are old and Powder Horn has really changed in past few years. The…read moreguys running the shop now are great. No job is too small. I showed up needing arrows cut five minutes before close and they did them all for less than $5. Came back another day to have my peep adjusted and turns out my bow needed major tuning. Kyler helped me tune my bow past their closing time and got it shooting perfect. Super friendly staff with affordable, quick, and knowledgable service. These guys will find time for you even during the busiest time of the year. Couldn't recommend more.

had a great experience getting help with paper tuning and sighting in my new compound bow. friendly…read moreand caring service and these guys know what they're talking about! highly recommend!

Ordered a part on Saturday July 4th on line and had it wend . Just what I needed at a good price…read more Did not order reloading powder because of shipping cost

Ok, I have used them several times in the past without issue. They've been great until now…read more But I just recently tried to order some pistol magazines, and this is where it all fell apart. My state limits handgun capacity to 15 rounds. I needed a few mags and Midway was the first place that came to mind. Tried to order state-legal mags and they wouldn't allow it. I proceeded to live chat, and even linked them the actual state government legislation that clearly states the 15 round capacity limit. The rep then tried to place an order on his end for my zipcode. Since their info is wrong, of course he was unable to. "Restricted" he said. I pointed out the state legislation and even highlighted the specific text. "Our legal team prefers to er on the side of caution". At that point, the conversation was pretty much over. I knew it was going nowhere. Went to Brownell's and ordered 4x of the magazines in question without issue. I guess this is goodbye, Midway. And I won't look back.