Had an initial visit with the sales agent. Very nice and thorough and didn't rush me. Very knowledgeable and and fair. Took his time explaining all my options! read more

My family has called on GMC on several occasions. Each time they have been timely and courteous. Their pricing is fair and competitive. I am happy to recommend them to anyone who has heating and cooling needs. read more

I had a very positive experience with GMC. I was in need of a new AC unit. I was quoted a reasonable price. Collin, Tyler, and Frank came to install the new unit. All three were friendly, professional, and knowledgeable. This company is reliable and efficient. I highly recommend GMC! read more

Purchased a central air unit in April. It stopped running in August on one of the hottest days. After calling GMC, they were out in less than a half hour and the unit was fixed within 10 min. There was no charge for the repair. It was a bad fuse in the unit and was most likely a fluke. The repair man was very helpful and pleasurable. I give a very good recommendation for this company. read more

I was sold a new furnace based on my heat exchanger being cracked. But in actuality all my furnace needed was a cleaning and a new blower motor. I was charged thousands when it should have been hundreds. Here is my story please read it. On July 28th 2020 GMC Heating and Cooling, Inc. came onsite to my home because I was having a AC issue. The blower motor in my furnace was not pushing out any AIR. The GMC tech told me that the blower motor was bad but he also explained to me that I needed a new furnace based on the heat exchanger being cracked. He then showed me a pictures he took directly from his cell phone of my furnace claiming it was the heat exchanger being cracked. I asked the GMC tech are you sure the furnace needs replaced and he said absolutely. Due the crack in the heat exchanger it would omit deadly c02 gas. The entire basis of me having to purchase a new furnace was based on the fact that GMC told me there where cracks in my heat exchanger and it would omit deadly c02 gas. The Tech supported this claim with pictures he showed me that where taken directly from his cell phone stating this is your heat exchanger and it is cracked. Prior to GMC coming on site to replace the furnace, I called GMC heating and cooling's main office and had them send me the pictures of the cracks of the heat exchanger. The email attachment shown below is what GMC's main office send me substantiating the cracks in the heat exchanger. The GMC techs came onsite and replaced my furnace on 08/04/2020. After they where done with the furnace replacement, I asked them to show me the physical cracks in the heat exchanger based on the pics taken by GMC. There where 2 techs on site and they could not find any cracks in the heat exchanger. I then called GMC's main office and requested a supervisor to come onsite, after about 1.5 hours of further inspecting the furnace at my house, the GMC supervisor finally explained that the pictures where an entirely different part of the furnace not the heat exchanger and that it had a carbon build up. The carbon build up could have been fixed with a simple cleaning. After realizing I was lied to about the heat exchanger, I explained to the tech I wanted to talk directly to the owner of GMC. In about 1 hour I received a call back from the owner of GMC, as I was explaining all the issues he got irate with the evidence I was presenting to him and told me he never wants to speak with me again and hung the phone up in my ear. I then sent GMC 3 emails asking how my warranty for 2 year labor and 10 years parts will be taken care of because they now refuse to speak with me. I have not heard anything back. Attached is a screen shot of the email I received from GMC when I called in requesting the pictures that where taken of my heat exchanger. I challenge the owner of GMC heating and cooling to dispute there lie. I have in an email send directly from GMC heating and cooling with pics taken by there service tech of what they claimed to be cracks in my furnace's heat exchanger which we know is a bold face lie. read more

GMC Pros Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - Canton, Ohio

Our business had no air conditioning on a hot summer Friday. I called around to find a company that could help us out and Debbie at GMC worked us into their schedule the same day and got our air working within a day. She wanted to earn our business and she certainly did! Thank you so much for answering the phone that day, Debbie. I highly recommend this company. read more

I use GMC for all our heating and cooling needs as well as recommend them to any of our clients in need of a cleaning, service, or new unit. They are professional, timely, and most of all.. trustworthy. I cant say enough good things about GMC and have yet to find another company that gives the value they provide. read more

We have used GMC for several of our heating issues. They have always been able to resolve our issue as well as giving us a decent price for repairs. Their people have always been professional and very easy to talk to. We plan on using them in the future if necessary. read more

First guy that came out was great( blower motor and inducer motor replacement) but blower failed within a month and a different guy came out and instead of replacing the blower that was under warranty he broke capacitors off the control board (accidents can happen and I understand that but it's not on the customer to take of that. If I was working on someone's vehicle and I snapped a bolt or cracked a part it's on me not them) claiming they just fell off in his hand( circuit boards have a burn mark where a part goes bad and there are no signs of burning on this board) and instead of the company taking responsibility for his actions they say I need to eat the $300 cost of replacing the board. Had they replaced his mishap for free then it would've been a 5 star review hands down. read more

GMC Pros Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - Canton, Ohio

I called them to fix my AC unit it was a really hot day I was at work, and my adult son was at the house waiting for the repair, it ended up being a unique situation because there ended up being an area wide power outage while he was there. But he got it repaired even though he was unable to test it . The power came back on later I came home to a cool house. I was happy with the price and the service. read more

The service at GMC heating and cooling is prompt and reliable. They seem very honest and they stand behind their work. I have used them at my business and at my home. I'm very pleased to have found a company that I can rely on. read more

I called on recommendations from friends and I am glad I did. What a great bunch of people to work with . They were by far one of the best contract companies I have ever worked with . Someone from the office was in constant contact with me when they were on the way . Had the best price out there . The service techs very clean and courteous. They show up in newer equipment that are fully stocked ready to go . Thanks Deb and your staff for a great job. read more

The young man was polite and cordial, pointed out a couple things and was on his way. Found nothing wrong with the heating/cooling system which is a good thing. read more